List of NorthStar CIS Customers
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Since 2010, our global team of researchers has been studying NorthStar CIS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased NorthStar CIS for Utilities Customer Care and Billing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using NorthStar CIS for Utilities Customer Care and Billing include: Barilla Italy, a Italy based Consumer Packaged Goods organisation with 3190 employees and revenues of $5.71 billion, City of Olathe, a United States based Government organisation with 1800 employees and revenues of $1.20 billion, City of Santa Clarita, a United States based Government organisation with 452 employees and revenues of $308.0 million and many others.
Contact us if you need a completed and verified list of companies using NorthStar CIS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The NorthStar CIS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Barilla Italy | Consumer Packaged Goods | 3190 | $5.7B | Italy | Constellation Software Inc. | NorthStar CIS | Utilities Customer Care and Billing | 2023 | n/a | In 2023, Barilla Italy deployed NorthStar CIS for Utilities Customer Care and Billing to centralize billing and customer account operations. The implementation established a single system of record for customer master data and billing orchestration, aligning account lifecycle management with finance and customer service processes. NorthStar CIS was configured to deliver core customer information system capabilities and a billing engine, including rate and tariff management, billing cycle orchestration, invoice generation and accounts receivable workflows. The deployment emphasized invoice lifecycle automation and configurable billing rules to accommodate complex account segmentation consistent with Utilities Customer Care and Billing functionality. Operational coverage included customer service, billing, and finance teams, with configuration governance instituted to manage master data, billing rules and reconciliation processes. Role based access and audit logging were implemented to support operational controls and month end billing close procedures. The rollout followed phased validation of billing calculations and account transitions, coupled with business process alignment and operator training to stabilize operations. NorthStar CIS now serves as the centralized platform for Customer Care and Billing functions at Barilla Italy. | |
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City of Olathe | Government | 1800 | $1.2B | United States | Constellation Software Inc. | NorthStar CIS | Utilities Customer Care and Billing | 2013 | n/a | In 2013 the City of Olathe implemented NorthStar CIS under the Utilities Customer Care and Billing category, announcing the selection in July 2013 and pairing NorthStar CIS with NorthStar CustomerConnect to modernize utility billing, customer self-service, and online payments. The selection explicitly included NorthStar CustomerConnect for web engagement and portal payments, and the initiative was positioned against the city utilities function to centralize customer-facing billing interactions and automate bill presentment workflows. NorthStar CIS was configured to support standard Utilities Customer Care and Billing capabilities including account management, billing automation, and customer portal workflows, while NorthStar CustomerConnect provided online self-service, inquiry handling, and payment initiation. Governance focused on phased portal rollout and billing process automation to increase web engagement and streamline operational billing tasks, consistent with the vendor announcement that the deployment was intended to deliver improved customer web engagement and billing automation. | |
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City of Santa Clarita | Government | 452 | $308M | United States | Constellation Software Inc. | NorthStar CIS | Utilities Customer Care and Billing | 2012 | n/a | In 2012 the City of Santa Clarita selected NorthStar CIS from Constellation Software Inc. to address Utilities Customer Care and Billing requirements for the Santa Clarita Water Division in California, US. The selection prioritized adding Mobile Service Order and Customer Engagement capabilities alongside enhanced reporting and online payments to improve customer service and operational integration. The vendor announcement highlighted improved reporting and customer service efficiencies following the selection of NorthStar CIS. NorthStar CIS was configured to deploy the Mobile Service Order module and the Customer Engagement module, with billing account management, payment processing orchestration, and reporting capability implemented to support customer service and field operations. Integrations focused on enabling online payments and routing service orders to mobile field crews, supporting water billing workflows and account level customer engagement. Operational rollout targeted the Water Division customer service teams and field crews, with configuration of engagement workflows, service order dispatch, and reporting dashboards. Governance emphasis included configuration control, process alignment for customer service and field operations, and staged operational handover as described in the vendor press release. |
Buyer Intent: Companies Evaluating NorthStar CIS
- Mjr Capital Canada, a Canada based Banking and Financial Services organization with 300 Employees
- Suffolk County, NY, a United States based Government company with 100 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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