City of Olathe
100 E Santa Fe St,
Olathe, 66061, KS,
United States
Olathe, 66061, KS,
United States
1 913-971-8600
Government
City of Olathe Technographics
City of Olathe Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Olathe and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1800 City of Olathe employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Olathe has purchased the following applications: Microsoft 365 for Collaboration in 2017, NorthStar CIS for Utilities Customer Care and Billing in 2013, Granicus govAccess for Apps Development in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Olathe is running and its propensity to invest more and deepen its relationship with Microsoft , Constellation Software Inc. , Granicus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Olathe revenues, which have grown to $1.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Olathe intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Olathe Tech Stack and Enterprise Applications
City of Olathe Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, City of Olathe implemented Microsoft 365 as its Collaboration platform. Public web asset references on the City of Olathe website show Microsoft 365 is in use and surface elements from the Microsoft 365 tenant.
The deployment reflects a cloud hosted Microsoft 365 tenant delivering core collaboration capabilities. Implementation includes standard Collaboration modules such as Exchange Online for municipal email, SharePoint Online for intranet and document management, Microsoft Teams for real time chat and meetings, and Azure Active Directory for identity and user provisioning. Configurations are consistent with centralized tenant administration, role based access controls, and content governance for city records management.
Operationally Microsoft 365 supports municipal staff and departments across the City of Olathe, providing collaboration, document lifecycle, and communication functionality. Governance emphasis is on tenant level administration, user provisioning workflows, and retention policy configuration to align with public sector records needs. Public website references to Microsoft 365 assets indicate some degree of surface level integration between city web content and Microsoft 365 hosted resources.
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City of Olathe CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Constellation Software Inc. | Legacy | NorthStar CIS | Utilities Customer Care and Billing | CRM | n/a | 2013 | 2014 |
In 2013 the City of Olathe implemented NorthStar CIS under the Utilities Customer Care and Billing category, announcing the selection in July 2013 and pairing NorthStar CIS with NorthStar CustomerConnect to modernize utility billing, customer self-service, and online payments. The selection explicitly included NorthStar CustomerConnect for web engagement and portal payments, and the initiative was positioned against the city utilities function to centralize customer-facing billing interactions and automate bill presentment workflows.
NorthStar CIS was configured to support standard Utilities Customer Care and Billing capabilities including account management, billing automation, and customer portal workflows, while NorthStar CustomerConnect provided online self-service, inquiry handling, and payment initiation. Governance focused on phased portal rollout and billing process automation to increase web engagement and streamline operational billing tasks, consistent with the vendor announcement that the deployment was intended to deliver improved customer web engagement and billing automation.
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City of Olathe PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Granicus | Legacy | Granicus govAccess | Apps Development | PaaS | n/a | 2019 | 2019 |
In 2019, City of Olathe implemented Granicus govAccess as an Apps Development solution to convert its public website into a virtual city hall, aligning digital citizen services with the municipality’s transparency goals. The implementation explicitly positioned Granicus govAccess as the public portal for municipal information, consolidating citizen-facing content and service access under a single platform.
The Granicus govAccess deployment concentrated on centralized content management and citizen engagement capabilities common to public sector web platforms, including structured publication workflows, service request forms, and searchable public records access. Granicus govAccess was configured to support editorial governance and scheduled publishing, enabling departments to maintain up-to-date information and consistent public messaging.
Operational coverage extended across Olathe municipal departments, establishing a coordinated information architecture that reinforced cross-functional collaboration among service owners and communications staff. As a result citizens are better informed and city departments have improved cross-functional relationships, reflecting intended improvements in transparency and interdepartmental coordination.
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City of Olathe IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at City of Olathe
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Olathe Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Olathe IT executives and key decision makers. This section highlights City of Olathe's latest recorded technology evaluations, including Tyler EnerGov for Permitting and Licensing on 2025-07-25. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Olathe digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-07-25 | City of Olathe | Evaluated | Tyler Technologies | Tyler EnerGov | Permitting and Licensing | ERP Services and Operations |
FAQ - APPS RUN THE WORLD City of Olathe Technographics
City of Olathe is a Government organization based in United States,
with around 1800 employees and annual revenues of $1.20 billion.
City of Olathe operates a diverse technology stack with applications such as
Microsoft 365, NorthStar CIS and Granicus govAccess,
covering areas like Collaboration, Utilities Customer Care and Billing and Apps Development.
City of Olathe has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Constellation Software Inc. and Granicus.
City of Olathe recently adopted applications including
Amazon EC2 in 2021, Akamai CDN in 2020 and Granicus govAccess in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Olathe’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Olathe’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Olathe technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.