List of OfficeClip Issue Tracker Customers
Norcross, 30071, GA,
United States
Since 2010, our global team of researchers has been studying OfficeClip Issue Tracker customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased OfficeClip Issue Tracker for Incident Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using OfficeClip Issue Tracker for Incident Management include: Project Management Solutions, a United States based Professional Services organisation with 100 employees and revenues of $10.0 million, Hal Systems Corporation, a United States based Retail organisation with 30 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using OfficeClip Issue Tracker, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Hal Systems Corporation | Retail | 30 | $3M | United States | OfficeClip | OfficeClip Issue Tracker | Incident Management | 2016 | n/a |
In 2016, Hal Systems Corporation implemented OfficeClip Issue Tracker as part of an Incident Management approach to handling customer and operational issues. The vendor listing indicates HAL Systems used the OfficeClip suite for time tracking and contact CRM related tasks, and the customer testimonial praised ease of setup and responsive support, supporting the presence of lightweight ticketing usage within their toolset.
The OfficeClip Issue Tracker implementation is described in the context of standard Incident Management capabilities, with configuration likely focused on ticket capture, categorization, assignment, status tracking, and basic workflow automation. Ticket time logging was aligned with the vendor cited time tracking module, and contact lookup was aligned with OfficeClip CRM capabilities, enabling agents to associate incidents with customer records and recorded work hours.
Operational coverage for OfficeClip Issue Tracker centered on small team support operations within the United States, where HAL Systems manages retail support and service tasks alongside CRM and timekeeping. The implementation supported cross functional use between support and administrative teams, using the OfficeClip suite to centralize incident records, contact context, and time entries.
Governance was implemented with administrator configuration of roles, ticket routing rules, and notification workflows consistent with Incident Management practice, and rollout emphasized ease of setup and vendor responsiveness as noted in the testimonial. Use of the OfficeClip Issue Tracker module is inferred from HAL Systems Corporation adoption of the broader OfficeClip suite because the testimonial references OfficeClip tools generally rather than naming the Issue Tracker explicitly.
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Project Management Solutions | Professional Services | 100 | $10M | United States | OfficeClip | OfficeClip Issue Tracker | Incident Management | 2015 | n/a |
In 2015, Project Management Solutions implemented OfficeClip Issue Tracker. The deployment complemented a broader OfficeClip environment that the vendor testimonial identifies as supporting corporate document sharing and time tracking for more than 100 associates in the United States, positioning OfficeClip Issue Tracker as the company’s Incident Management layer for project teams.
The implementation focused on core Incident Management capabilities such as ticket creation and intake, prioritization, assignment, status workflow and escalation rules, email notifications and dashboard reporting to support resolution tracking. Configuration was aligned with project delivery and operations workflows, with role based access controls to segregate triage, ownership and reporting. The OfficeClip Issue Tracker integration within the OfficeClip suite supported linking issue records to shared documents and time entries, enabling issue evidence and effort attribution consistent with the vendor-described deployment. Governance emphasized centralized intake and triage processes and defined status transitions to standardize incident handling across US-based associates.
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Buyer Intent: Companies Evaluating OfficeClip Issue Tracker
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