American International Group (AIG)
1271 Avenue of the Americas,
New York, 10020, NY,
United States
New York, 10020, NY,
United States
1 212-770-7000
Insurance
American International Group (AIG) Technographics
American International Group (AIG) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by American International Group (AIG) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25000 American International Group (AIG) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that American International Group (AIG) has purchased the following applications: SAP S/4 HANA for ERP Financial in 2020, UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) for Absence and Leave Management in 2014, AppWorx Workload Automation for Business Process Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems American International Group (AIG) is running and its propensity to invest more and deepen its relationship with SAP , IgniteTech , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing American International Group (AIG) revenues, which have grown to $47.25 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for American International Group (AIG) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
American International Group (AIG) Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP Financial Management | n/a | 2020 | 2021 |
In 2020, AIG implemented SAP S/4 HANA as its core ERP platform. The deployment targeted the finance domain, using SAP S/4 HANA to consolidate ERP Financial functions and establish a platform for centralized financial accounting and control.
The SAP S/4 HANA implementation focused on standard ERP Financial capabilities, including financial accounting, general ledger, accounts payable, accounts receivable, controlling and period end financial close workflows. Infrastructure provisioning included servers and platform stacks for SAP HANA and supporting DB2 database instances, aligned with SAP S/4 HANA requirements and enterprise backup and storage planning.
The architecture combined on premise IBM AIX virtualization and public cloud infrastructure, with platform engineering workstreams to migrate AIX LPARs and virtualized workloads to Microsoft Azure. Technical components referenced in the implementation included PowerVM based LPAR management, Virtual I O servers, HMC firmware management, PowerVC for private cloud provisioning, SAN migration using LVM mirror techniques, Azure File Share mounting for SAP applications, and configuration automation using Ansible.
Operational ownership rested with platform engineering and IT operations, supporting finance and downstream business processes. Governance and runbook changes emphasized automated configuration management, patching and compliance using PowerSC, controlled LPM migrations and staged LPAR moves to cloud, and integration of cloud build and provisioning processes to support ongoing SAP S/4 HANA operations.
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ERP Financial | ERP Financial Management |
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2014 | 2014 |
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ERP Financial | ERP Financial Management |
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2012 | 2012 |
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ERP Financial | ERP Financial Management |
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2007 | 2008 |
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Expense Management | ERP Financial Management |
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2013 | 2013 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) | Absence and Leave Management | HCM | n/a | 2014 | 2014 |
In 2014, American International Group implemented UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) for Absence and Leave Management. The implementation centered on core absence tracking and leave entitlement enforcement to support HR, payroll, timekeeping and scheduling business functions, with modules deployed including HR/Payroll, Timekeeper, Leave, Attendance, WDM, WIM, Scheduler and Analytics.
Configuration work mapped absence rules to payroll and timekeeping logic, configured scheduler and Timekeeper workflows, and enabled analytics for absence trend analysis and compliance reporting. UKG Workforce Central Absence Manager was configured to leverage WDM and WIM for workforce data management and the Attendance module for exception processing, aligning with standard Absence and Leave Management operational workflows.
Project governance emphasized test discipline, the project team researched, wrote, and edited test procedures used for upgrades, and those procedures governed upgrade validation and regression testing across HR/Payroll, Leave and Scheduler modules. The documented testing approach established repeatable upgrade gates and operational readiness practices for ongoing maintenance of the Absence and Leave Management environment.
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Absence and Leave Management | HCM |
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2018 | 2018 |
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BackGround Screening | HCM |
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2018 | 2018 |
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Benefits Administration | HCM |
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2018 | 2019 |
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Candidate Relationship Management | HCM |
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2017 | 2017 |
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Compensation Management | HCM |
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2017 | 2017 |
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Core HR | HCM |
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2014 | 2014 |
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Core HR | HCM |
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2018 | 2018 |
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Employee Engagement | HCM |
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2021 | 2021 |
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Employee Experience | HCM |
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2018 | 2018 |
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Employee Experience | HCM |
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2021 | 2021 |
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Learning and Development | HCM |
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2017 | 2017 |
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Onboarding | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2014 | 2014 |
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Payroll | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2016 | 2016 |
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Performance and Goal Management | HCM |
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2018 | 2019 |
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Performance and Goal Management | HCM |
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2022 | 2022 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2014 | 2014 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Workforce Analytics | HCM |
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2016 | 2016 |
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Workforce Analytics | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2018 | 2018 |
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Workforce Scheduling | HCM |
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2014 | 2014 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Broadcom | Legacy | AppWorx Workload Automation | Business Process Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 AIG implemented AppWorx Workload Automation as part of its Business Process Management tooling to orchestrate scheduled batch jobs and recurring processes across application tiers. The implementation centered on scheduling and operationalizing batch workloads used by retail operations, price management, and procurement processes within AIG’s application estate.
The AppWorx Workload Automation deployment included development of specific functional modules such as a price change batch job, a purchase order price change batch process, and a Retail Operation and reports module. Engineering work created AppWorx scheduling components to run jobs at specified times, leveraged an existing multithreading batch framework and an RODB/DAO data tier, and produced managed beans and deployment artifacts to integrate scheduling with application logic.
Architecturally the implementation operated alongside JBoss application servers and a MySQL data tier, with artifacts built using Maven and deployed via Jenkins to AWS. The solution used MapQuest geocode service for address conversion and a DB Sync framework to compare and synchronize source and destination data sets, and it coordinated with microservices implemented in Spring Boot and deployed to Pivotal Cloud Foundry where RESTful web services provided data access for scheduled jobs.
Governance and operationalization included replacing an older build process across more than 60 projects with a Maven based pipeline, creating Jenkins jobs as part of the SCCM software change and configuration management process, and using JIRA and JUnit for issue tracking and unit testing. AppWorx Workload Automation was therefore embedded into AIG’s CI CD and batch orchestration workflows, aligning scheduling, build, and deployment practices for ongoing operations.
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Facility Management | ERP Services and Operations |
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2014 | 2014 |
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Facility Management | ERP Services and Operations |
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2015 | 2015 |
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Insurance ERP | ERP Services and Operations |
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2013 | 2013 |
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Insurance ERP | ERP Services and Operations |
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2015 | 2015 |
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Legal Practice Management | ERP Services and Operations |
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2019 | 2019 |
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Legal Practice Management | ERP Services and Operations |
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2015 | 2015 |
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Legal Practice Management, Business Process Management | ERP Services and Operations |
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2014 | 2015 |
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Legal Time and Billing | ERP Services and Operations |
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2016 | 2016 |
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Mailing System | ERP Services and Operations |
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2010 | 2010 |
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Professional Services Automation | ERP Services and Operations |
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2015 | 2015 |
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Time Tracking and Billing | ERP Services and Operations |
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2013 | 2014 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2012 | 2018 |
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Analytics and BI | Analytics and BI |
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2014 | 2014 |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Analytics and BI | Analytics and BI |
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2023 | 2023 |
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Data Warehouse | Analytics and BI |
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2016 | 2016 |
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Data Warehouse | Analytics and BI |
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2012 | 2012 |
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Data Warehouse | Analytics and BI |
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2018 | 2018 |
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Process Mining | Analytics and BI |
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2019 | 2019 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Blockchain Platform | Blockchain |
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2017 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2014 | 2014 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2014 | 2014 |
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Content Management | Content Management |
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2017 | 2017 |
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Digital Asset Management | Content Management |
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2016 | 2016 |
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Digital Signing | Content Management |
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2022 | 2022 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2014 | 2014 |
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CRM
EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2012 | 2012 |
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Financial Consolidation and Close | EPM |
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2014 | 2014 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2016 | 2016 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Portfolio and Investment Management | Investment Management |
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2012 | 2012 |
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Portfolio and Investment Management | Investment Management |
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1998 | 1998 |
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Portfolio and Investment Management | Investment Management |
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2022 | 2022 |
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Trade Order Management System (TOMS) | Investment Management |
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2010 | 2010 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2015 | 2015 |
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Sourcing | Procurement |
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2015 | 2015 |
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Supplier Relationship Management | Procurement |
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2015 | 2015 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Configure Price Quote (CPQ) | SPM |
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2015 | 2015 |
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Incentive Compensation Management | SPM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Risk Management | TRM |
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2014 | 2014 |
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Risk Management | TRM |
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2010 | 2010 |
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Risk Management | TRM |
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2007 | 2007 |
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Risk Management | TRM |
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2017 | 2017 |
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Risk Management | TRM |
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2013 | 2013 |
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Treasury Management | TRM |
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2011 | 2011 |
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Treasury Management | TRM |
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2011 | 2011 |
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Treasury Management | TRM |
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2011 | 2011 |
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Treasury Management | TRM |
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2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2016 | 2016 |
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Robotic Process Automation | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Data Warehouse Appliance | IaaS |
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2012 | 2012 |
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Data Warehouse Appliance | IaaS |
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2018 | 2018 |
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Database Management | IaaS |
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2017 | 2017 |
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Database Management | IaaS |
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2016 | 2016 |
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Digital Workspace | IaaS |
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2020 | 2020 |
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Domain Name System (DNS) | IaaS |
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2008 | 2008 |
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Network Management and Monitoring | IaaS |
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2006 | 2006 |
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Servers, Storage and Networking | IaaS |
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2014 | 2014 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2019 | 2019 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at American International Group (AIG)
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by American International Group (AIG) Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from American International Group (AIG) IT executives and key decision makers. This section highlights American International Group (AIG)'s latest recorded technology evaluations, including SAP S/4 HANA for ERP Financial on 2025-12-03, ADP TotalSource for PEO (Professional Employer Organization) on 2025-11-05, and BigID Data Intelligence Platform for Analytics and BI on 2025-09-24. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the American International Group (AIG) digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD American International Group (AIG) Technographics
American International Group (AIG) is a Insurance organization based in United States,
with around 25000 employees and annual revenues of $47.25 billion.
American International Group (AIG) operates a diverse technology stack with applications such as
SAP S/4 HANA, UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) and AppWorx Workload Automation,
covering areas like ERP Financial, Absence and Leave Management and Business Process Management.
American International Group (AIG) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, UKG and Broadcom.
American International Group (AIG) recently adopted applications including
Palantir Foundry in 2023, Kyriba Treasury in 2023 and Apdata Objectives Management in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of American International Group (AIG)’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates American International Group (AIG)’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete American International Group (AIG) technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.