List of Open Social Community Management Platform Customers
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Since 2010, our global team of researchers has been studying Open Social Community Management Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Open Social Community Management Platform for Community Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Open Social Community Management Platform for Community Management include: Biotechnology Innovation Organization, a United States based Professional Services organisation with 200 employees and revenues of $80.0 million, Pachamama Alliance, a United States based Non Profit organisation with 60 employees and revenues of $6.0 million, Our Food Future, a Canada based Government organisation with 30 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Open Social Community Management Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Open Social Community Management Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Biotechnology Innovation Organization | Professional Services | 200 | $80M | United States | Open Social | Open Social Community Management Platform | Community Management | 2018 | n/a | In 2018, Biotechnology Innovation Organization implemented the Open Social Community Management Platform to create a public Coronavirus Hub and a member engagement environment. The Open Social Community Management Platform, classified under Community Management, served as the central channel for connecting entities in need with those who could provide supplies and capacity during the pandemic response. The deployment emphasized community modules such as threaded Discussions and personalized activity streams that surface updates relevant to each member. The platform implemented explicit posting workflows with home page actions labeled Share what you need and Share what you can give, and an Explore section that supports posting and discovery of needs and offers across structured categories. Content taxonomy and search were configured around four primary categories, Research & Development, Manufacturing Capacity & Distribution, Supplies, and General & Scientific Information, each containing subtopics to refine matching. Tagging capabilities allowed members to filter posts by product types such as Diagnostics and Medical Devices, making it faster to locate requests or offers and improving knowledge sharing and resource coordination across BIO’s membership and external participants. Operationally the hub operated as a public facing community open to anyone in need and anyone who can help, supporting member engagement, knowledge management, and logistical matching for research continuity. The platform is described as a conduit for sharing resources, expertise, and new knowledge, connecting those in need with those who can share, and enabling members to search for and post needs and abilities to give through a lightweight, category and tag driven workflow. | |
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Our Food Future | Government | 30 | $3M | Canada | Open Social | Open Social Community Management Platform | Community Management | 2018 | n/a | In 2018 Our Food Future implemented Open Social Community Management Platform to consolidate its public project site and an existing online community into a single environment, using the Community Management capabilities of the platform. The migration combined the project website content previously hosted on foodfutures.ca with the community area branded Kitchen Table, creating one centralized entry point for visitors and members alike. The Open Social Community Management Platform deployment leveraged the platform landing page builder to create an informational homepage that acts as an information hub and an entry point into the Kitchen Table community. Functional modules configured include member registration and login workflows, Groups, Challenges, and Discussions, plus content creation and management tools. A management dashboard was provisioned to provide administrators a unified overview of site content and community activity. Operational coverage focused on core community engagement and content management functions for the organization, enabling marketing and program staff to publish news and organize peer interactions in one place. Governance and workflow changes centered on consolidating administrative control into the platform console, simplifying content lifecycle and moderation processes through the platform tooling. As implemented the Open Social Community Management Platform delivered a unified and easy to manage and maintain site, and a much more cohesive experience for community members by combining informational pages with interactive community features. | |
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Pachamama Alliance | Non Profit | 60 | $6M | United States | Open Social | Open Social Community Management Platform | Community Management | 2018 | n/a | In 2018, Pachamama Alliance implemented Open Social Community Management Platform for Community Management. The nonprofit with roughly 60 employees deployed the Open Social Community Management Platform to provide a configurable community layer that supports member engagement, content collaboration, and administrative moderation. The implementation combined standard Community Management capabilities, including member profiles, discussion forums, event management, content publishing workflows, and moderation controls, with targeted custom development. Pachamama Alliance allocated approximately 20 percent of its development resources to build community specific extensions, while the remaining 80 percent of functionality was delivered out of the box by the platform. Operational ownership centered on the web development and community engagement functions, with configuration and lightweight custom modules maintained by an internal web developer. The deployment used a modular configuration approach, leveraging built in admin controls for routine governance and selective bespoke code for unique community workflows. Governance emphasized platform configuration standards, code ownership for the 20 percent of custom features, and formalized content moderation and member management processes to align online community operations with organizational practices. |
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