List of OpenText Active Orders Customers
OpenText
275 Frank Tompa Drive,
Waterloo, N2L 0A1, ON,
Canada
Waterloo, N2L 0A1, ON,
Canada
1 519-888-7111
Professional Services
21400
$5.2B
Since 2010, our global team of researchers has been studying OpenText Active Orders customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased OpenText Active Orders for Order Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using OpenText Active Orders for Order Management include: Owens & Minor, a United States based Healthcare organisation with 22200 employees and revenues of $10.33 billion, Polaris, a United States based Manufacturing organisation with 18500 employees and revenues of $8.93 billion, Alstom Signalling UK, a United Kingdom based Manufacturing organisation with 6000 employees and revenues of $1.83 billion, Boscov's, a United States based Retail organisation with 8300 employees and revenues of $1.50 billion and many others.
Contact us if you need a completed and verified list of companies using OpenText Active Orders, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The OpenText Active Orders customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alstom Signalling UK | Manufacturing | 6000 | $1.8B | United Kingdom | OpenText | OpenText Active Orders | Order Management | 2014 | n/a |
In 2014, Alstom Signalling UK implemented OpenText Active Orders as its Order Management platform. The deployment centralized transaction processing and order lifecycle handling to support manufacturing order flows and operational order capture, validation, and fulfillment orchestration within a single application.
OpenText Active Orders was configured to automate transaction validation and exception handling, reducing manual intervention in order routing and status reconciliation. The implementation leveraged standard Order Management capabilities such as transaction processing, audit trail generation, and automated notifications to downstream teams, with configuration work focused on order operations and business application teams to streamline booking and processing workflows.
Operational reporting from the deployment cites a 98% transaction success rate averaged over six months, and documented productivity increases due to less time spent troubleshooting and fixing transactions. Danielle Cormier, Business Application Analyst, Alstom Power TSNA Windsor, CT US commented that because of this success their productivity is increasing and they can depend on OpenText Active Orders, indicating a shift in governance from manual exception resolution toward ongoing operational monitoring and steady state transaction management.
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Boscov's | Retail | 8300 | $1.5B | United States | OpenText | OpenText Active Orders | Order Management | 2016 | n/a |
In 2016, Boscov's implemented OpenText Active Orders to address Order Management across its retail buying organization. The cloud-based OpenText Active Orders deployment was positioned to centralize transaction management and provide 360-degree supply chain visibility across direct suppliers and third-party vendors.
The implementation concentrated on core Order Management capabilities, including order capture and orchestration, purchase order issuance and confirmation tracking, and exception handling workflows. Configuration emphasized supplier enablement workflows to process orders from partners that lacked native order management software, using OpenText Active Orders to normalize and stage transaction data for buying teams.
Operational coverage brought merchandising, procurement, and replenishment teams into a centralized transaction management layer, enabling consolidated PO visibility for store replenishment and distribution center fulfillment processes. The cloud architecture provided a hosted transaction staging environment while the solution’s supplier connectivity features supported a mix of digitally enabled and manually enabled supplier interactions.
Governance changes included formalized supplier onboarding procedures, role-based access controls for buying teams, and standardized exception management and change order workflows. The deployment established consistent order validation and dispute resolution processes, aligning procurement and vendor management practices with the Order Management platform.
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Owens & Minor | Healthcare | 22200 | $10.3B | United States | OpenText | OpenText Active Orders | Order Management | 2017 | n/a |
In 2017, Owens & Minor deployed OpenText Active Orders, a cloud-based solution in the Order Management category to centralize transaction handling across its supply chain. OpenText Active Orders provides buying organizations with technology and services to optimize transaction management and deliver 360-degree supply chain visibility with all suppliers, including those not digitally enabled with their own order management software solution. The implementation focused on centralized order orchestration and supplier connectivity to support Owens & Minor procurement and distribution activities.
Architecturally OpenText Active Orders was provisioned as a cloud service providing centralized transaction processing, supplier onboarding workflows, order capture and confirmation processing, and exception management typical of Order Management platforms. The deployment emphasized supplier enablement for non-electronic trading partners and standardized order visibility across stores and distribution channels, aligning order orchestration with procurement and supply chain operations. Governance centered on standardized order workflows and supplier enrollment to ensure consistent transaction handling and operational traceability.
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Polaris | Manufacturing | 18500 | $8.9B | United States | OpenText | OpenText Active Orders | Order Management | 2015 | n/a |
In 2015, Polaris deployed OpenText Active Orders in the Order Management category to enable electronic communications with its supplier community. The deployment uses the OpenText Trading Grid Active Orders module as a third party web portal to centralize the exchange of procurement documents and planning data. Suppliers select their preferred electronic method in the iSupplier profile in Zycus and onboarding questions are routed to Purchasing Systems at purchasing.systems@polaris.com.
OpenText Active Orders was configured to support a standard set of transactional capabilities, suppliers can receive forecast information and planning schedules, receive purchase orders and purchase order changes, receive debit memos, receive shipping instructions, submit invoices, and submit ship notices. The module operates as a supplier facing portal where suppliers are required to check for new transactions several times daily when not using EDI.
Integration points are explicit and limited, the iSupplier profile in Zycus is used to control supplier communication preferences and EDI is documented as the preferred method because it integrates data directly into supplier systems without manual intervention. The solution impacts procurement and supplier collaboration workflows, and it supplies order management signals into accounts payable and logistics downstream processes consistent with Order Management functional terminology.
Governance and operational requirements were defined at the supplier level, suppliers must poll the portal multiple times daily when using the web portal and setup support is managed by Purchasing Systems. The OpenText Trading Grid Active Orders module functions as the central electronic communications layer for Polaris supplier interactions under the OpenText Active Orders implementation.
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Buyer Intent: Companies Evaluating OpenText Active Orders
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FAQ - APPS RUN THE WORLD OpenText Active Orders Coverage
OpenText Active Orders is a Order Management solution from OpenText.
Companies worldwide use OpenText Active Orders, from small firms to large enterprises across 21+ industries.
Organizations such as Owens & Minor, Polaris, Alstom Signalling UK and Boscov's are recorded users of
OpenText Active Orders for Order Management.
Companies using OpenText Active Orders are most concentrated in Healthcare, Manufacturing and Retail, with adoption spanning over 21 industries.
Companies using OpenText Active Orders are most concentrated in United States and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of OpenText Active Orders across Americas, EMEA, and APAC.
Companies using OpenText Active Orders range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 50%.
Customers of OpenText Active Orders include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified OpenText Active Orders customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Order Management.