List of OpenText eDOCS Customers
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Since 2010, our global team of researchers has been studying OpenText eDOCS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased OpenText eDOCS for Enterprise Content Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using OpenText eDOCS for Enterprise Content Management include: U.S. Department of Health and Human Services (HHS), a United States based Government organisation with 62000 employees and revenues of $96.00 billion, Fox Broadcasting Company, a United States based Media organisation with 3500 employees and revenues of $4.00 billion, Van Oord N.V., a Netherlands based Construction and Real Estate organisation with 5500 employees and revenues of $3.00 billion, TD Asset Management, a Canada based Banking and Financial Services organisation with 3500 employees and revenues of $1.30 billion, RPC, a United Kingdom based Professional Services organisation with 720 employees and revenues of $165.0 million and many others.
Contact us if you need a completed and verified list of companies using OpenText eDOCS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the Content Management software purchases.
The OpenText eDOCS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of Content Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Ashmore Credit Solutions Ltd. | Professional Services | 200 | $20M | United Kingdom | OpenText | OpenText eDOCS | Enterprise Content Management | 2020 | n/a |
In 2020, Ashmore Credit Solutions Ltd deployed OpenText eDOCS as its Enterprise Content Management solution. OpenText eDOCS was implemented to centralize document lifecycle management and to present controlled documents on the company website, aligning repository controls with external content delivery. The deployment targeted firmwide document repositories for client files, contracts, and operational records to reduce content fragmentation across teams.
The implementation configured OpenText eDOCS capabilities consistent with Enterprise Content Management practices, including document versioning, metadata-driven classification, full text search, role based access control, and retention scheduling. Configuration work emphasized metadata taxonomies and access profiles to support regulatory compliance and secure client document handling. The full application name OpenText eDOCS is used as the primary content services layer for these functions.
Operational coverage focused on legal, compliance, and credit operations within the United Kingdom, with the system used both as an internal document management platform and to surface approved content on the corporate website. Using OpenText eDOCS on their website preserved internal access controls and audit trails while enabling public and authenticated content delivery through the same Enterprise Content Management backbone.
Governance and rollout activities established metadata standards, retention policies, user provisioning workflows, and audit logging to standardize document handling and support information governance. Process changes prioritized consistent classification and controlled publishing paths from repository to web, reducing ad hoc content publication and improving traceability across business functions.
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Fox Broadcasting Company | Media | 3500 | $4.0B | United States | OpenText | OpenText eDOCS | Enterprise Content Management | 2018 | n/a |
In 2018, Fox Broadcasting Company implemented OpenText eDOCS as its Enterprise Content Management platform. Fox chose OpenText eDOCS over competitors because there isn’t a technology out there that is as feature-rich, configurable and compatible with our application stack. The selection emphasized configurability and compatibility with Fox's existing content and production environment. OpenText eDOCS was positioned to manage enterprise document lifecycles across the organization.
The implementation focused on core Enterprise Content Management capabilities such as centralized document management, records management, metadata-driven classification, full text search, and role-based access control. Configurations leveraged eDOCS configurability to align metadata schemas and retention policies with media asset lifecycles. Workflow automation and version control were applied to content review and approval processes common in broadcast operations.
The deployment was configured for compatibility with Fox's application stack, enabling content handoffs to production and publishing workflows. Operational scope included enterprise-wide content governance for legal, production, and editorial functions, aligning access controls and retention across those functions. The architecture emphasized configurable modules to support content ingestion, indexing, and retrieval at scale.
Governance work established metadata standards and role-based entitlements to support compliance and editorial workflows. Rollout prioritized configurable components to reduce disruption to existing content creation and publishing processes while leveraging OpenText eDOCS flexibility during phased adoption.
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Rosenblatt | Professional Services | 90 | $15M | United Kingdom | OpenText | OpenText eDOCS | Enterprise Content Management | 2020 | n/a |
Rosenblatt implemented OpenText eDOCS in 2020 as its Enterprise Content Management platform. The deployment is used on their website to surface client-facing documents and to centralize matter-related document storage for the firm's practice teams. The OpenText eDOCS implementation provides a controlled document repository with metadata-driven organization, full text search, versioning and role-based access control to support legal document workflows.
Configuration centers on document lifecycle and records governance, including audit trails, retention policy enforcement and standardized templates to support compliance and consistent client correspondence. Operational coverage includes legal practice teams, records management and client services, with public website access configured for permitted documents while confidential matter files are managed within the secured eDOCS repository. The rollout emphasized taxonomy design, automated check-in and check-out workflows and template-based document creation to standardize matter documentation and streamline internal document handling.
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RPC | Professional Services | 720 | $165M | United Kingdom | OpenText | OpenText eDOCS | Enterprise Content Management | 2020 | n/a |
In 2020, RPC deployed OpenText eDOCS to manage content on its website as part of its Enterprise Content Management capabilities. The deployment targeted publishing and governance of client-facing legal materials and firm publications available through RPCs public site, positioning OpenText eDOCS as the primary content store for externally visible documents.
OpenText eDOCS was configured as a central document repository with Enterprise Content Management functionality, including metadata-driven classification, version control, full-text search and indexing, and role-based access controls aligned to web publication workflows. The configuration emphasized content lifecycle controls and records tagging consistent with legal content management practices, and OpenText eDOCS was used to enforce publication metadata standards and document provenance.
Architecturally the implementation served as the authoritative source for published documents, interfacing with RPCs website delivery components to serve files and document metadata to the public site. Operational ownership and governance were organized around web operations, content owners and information governance stakeholders, with rollout focused on publishing teams responsible for maintaining and updating firm materials.
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TD Asset Management | Banking and Financial Services | 3500 | $1.3B | Canada | OpenText | OpenText eDOCS | Enterprise Content Management | 2014 | n/a |
In 2014 TD Asset Management implemented OpenText eDOCS to formalize document handling for Dealer Services based in Toronto, ON. OpenText eDOCS was adopted as the Enterprise Content Management solution supporting front office and back office workflows tied to mutual fund trade servicing, account issue resolution, and advisor support.
The implementation focused on core ECM capabilities common to the category, with configuration of a centralized document repository, records classification and retention rules, metadata indexing and search, role based access control, version control and audit trails. Workflow orchestration and document lifecycle controls were applied to support investigation and resolution processes for mutual fund trades and to ensure consistent adherence to established audit and compliance guidelines.
Operationally the OpenText eDOCS environment coexisted with multiple financial programs used by Dealer Services including Unitrax, Primebase, SMS, PISO, TD Advisor and Think or Swim registration, enabling document centric workflows for wholesalers, business development managers and associates. Governance emphasized audit and compliance alignment, documented workflow ownership across Dealer Services, and a staged operational window from December 2013 through July 2014 to embed ECM practices into advisor and investment operations.
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Government | 62000 | $96.0B | United States | OpenText | OpenText eDOCS | Enterprise Content Management | 2018 | n/a |
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Construction and Real Estate | 5500 | $3.0B | Netherlands | OpenText | OpenText eDOCS | Enterprise Content Management | 2009 | n/a |
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Buyer Intent: Companies Evaluating OpenText eDOCS
- Blank Rome LLP, a United States based Professional Services organization with 1500 Employees
- Rajasthan Patrika, a India based Media company with 1900 Employees
- Telstra, a Australia based Communications organization with 31876 Employees
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