List of Operto Customers
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Canada
Since 2010, our global team of researchers has been studying Operto customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Operto for Hotel Property Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Operto for Hotel Property Management include: Sophie's Gasthaus, a United States based Leisure and Hospitality organisation with 200 employees and revenues of $50.0 million, Mountain Creek, a United States based Distribution organisation with 10 employees and revenues of $1.0 million, The Annex, a United States based Leisure and Hospitality organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Operto, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Operto customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Mountain Creek | Distribution | 10 | $1M | United States | Operto | Operto | Hotel Property Management | 2024 | n/a |
In 2024, Mountain Creek implemented Operto as a Hotel Property Management solution to automate guest access and operations across its multi unit resort. The Operto deployment centralized guest access workflows and housekeeping operations to reduce manual key handling and improve schedule coordination between front of house and back of house teams.
Configuration emphasized Operto Access for keyless entry and Operto Teams for housekeeping and operations, enabling automated check in flows, remote door event records and scheduled task dispatch to housekeeping staff. The implementation used a cloud based management console to orchestrate unit level access and operations while embedding property management capabilities such as automated arrivals and operations scheduling.
Rollout covered the resort property with operational scope focused on guest access, housekeeping scheduling and onsite operations, and governance concentrated on operational process automation and schedule coordination. The Operto deployment produced reported outcomes of $110,000 in annual savings, a 27% reduction in housekeeping hours and a 22% uplift in average daily rate, directly impacting housekeeping, operations and revenue functions.
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Sophie's Gasthaus | Leisure and Hospitality | 200 | $50M | United States | Operto | Operto | Hotel Property Management | 2024 | n/a |
In 2024 Sophie's Gasthaus implemented Operto ONE as its Hotel Property Management platform to automate front-of-house guest communication and access for an eight-room boutique hotel. The deployment positions Operto as a front-of-house and access layer, with Operto ONE configured to manage guest communications and access workflows that support 24/7 automated messaging and self-service interactions for guest services and operations.
Operational scope centers on front-of-house operations and guest services, where Operto ONE orchestrates automated messaging and access control to reduce manual check-in tasks and enable staff to support additional properties. Configuration emphasized guest communications and access capabilities within the Hotel Property Management category, and the implementation enabled the team to scale processes to additional properties while maintaining a centralized access and messaging layer.
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The Annex | Leisure and Hospitality | 10 | $1M | United States | Operto | Operto | Hotel Property Management | 2024 | n/a |
In 2024 The Annex implemented Operto as its Hotel Property Management solution to remove the traditional front desk and enable keyless access and centralized guest messaging. The Annex Operto Hotel Property Management deployment targeted operations and guest access in the Toronto region and established a high technology low touch operating model for the small property.
The implementation centered on Operto Access and centralized messaging workflows inferred from the case study, with configuration to provision time‑bound guest credentials, automate check in orchestration, and manage guest communications from a single cloud console. The Operto platform was operated as a cloud-hosted control plane paired with on-site access hardware, enabling remote provisioning of door access and event-driven messaging consistent with Hotel Property Management functional flows.
Operational scope covered daily operations and guest services, shifting responsibilities from a staffed front desk to remote operations and automated workflows, and impacting the property operations and guest experience functions. Rollout focused on the single Toronto site and included redefined check-in and access processes, centralized messaging governance, and staffing adjustments that produced reported annual savings of approximately US$122,000.
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