List of OPEXUS AINS eCase Customers
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Since 2010, our global team of researchers has been studying OPEXUS AINS eCase customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased OPEXUS AINS eCase for Case Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using OPEXUS AINS eCase for Case Management include: Tuscarora Intermediate Unit 11, a United States based Professional Services organisation with 310 employees and revenues of $25.0 million, PRIUM, a United States based Insurance organisation with 220 employees and revenues of $15.0 million, Health Metrics, a Australia based Professional Services organisation with 70 employees and revenues of $8.0 million and many others.
Contact us if you need a completed and verified list of companies using OPEXUS AINS eCase, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Services and Operations software purchases.
The OPEXUS AINS eCase customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Services and Operations software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Health Metrics | Professional Services | 70 | $8M | Australia | OPEXUS | OPEXUS AINS eCase | Case Management | 2017 | n/a | In 2017, Health Metrics implemented OPEXUS AINS eCase as its Case Management application. The deployment of OPEXUS AINS eCase supported client services, account management, and support operations across Health Metrics Australia operations, configured with standard Case Management capabilities such as case intake, workflow orchestration, document management, role based access controls, and reporting. The implementation was scoped for a 70 employee professional services firm and focused on operationalizing service workflows and centralized case handling. Health Metrics maintains dedicated account management for eCase customers, and clients using OPEXUS AINS eCase have access to a 24/7 help desk as part of the operational support model. Health Metrics also runs regular User Group conferences and targeted training sessions to drive adoption, govern user roles, and refine process workflows tied to the Case Management application. Ongoing governance emphasizes structured training, user feedback loops, and vendor supported help desk escalation for issue resolution. | |
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PRIUM | Insurance | 220 | $15M | United States | OPEXUS | OPEXUS AINS eCase | Case Management | 2013 | n/a | In 2013, PRIUM implemented OPEXUS AINS eCase for Case Management across its insurance operations. The deployment focused on enforcing standardized case intake and handling practices to reduce error rates and to improve provider issue resolution across multiple internal teams. The implementation configured core Case Management capabilities including structured case intake, configurable workflow automation and rule-based routing, document management and capture, role-based access controls, and audit trail logging. Validation rules and template-driven correspondence were applied to reduce manual entry errors, and a provider issue triage module and escalation workflows were emphasized to reflect the organization requirement for good judgement and professionalism in troubleshooting provider issues. Operational coverage included claims, provider relations, customer service, and underwriting functions, with the platform used as the central workbench for case lifecycle orchestration. Governance established centralized case ownership, defined escalation paths and SLA expectations, and included training and procedural guidance to align staff decision making with the system workflows. OPEXUS AINS eCase was positioned to standardize cross-departmental processes, enforce data validation at intake, and institutionalize provider troubleshooting practices. | |
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Tuscarora Intermediate Unit 11 | Professional Services | 310 | $25M | United States | OPEXUS | OPEXUS AINS eCase | Case Management | 2012 | n/a | In 2012 Tuscarora Intermediate Unit 11 implemented OPEXUS AINS eCase to centralize student recordkeeping within a Case Management environment. The deployment positioned OPEXUS AINS eCase as the primary case note capture and student documentation tool across the intermediate unit, with the Superdatabase used as the canonical repository for accurate and complete student records. The implementation emphasized structured eCase notes, centralized student folders in the Superdatabase, and standard case documentation workflows aligned to school and student services processes. Operational coverage included case managers and student services teams across the IU, who used OPEXUS AINS eCase for note entry, document attachments, and audit trails to support record governance and compliance with education documentation practices. |
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