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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

List of Optimiser Events Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Institute of Travel Management United Kingdom Non Profit 10 $1M United Kingdom Optimiser Optimiser Events Event Management 2024 n/a In 2024, the Institute of Travel Management implemented Optimiser Events to centralise event operations and membership workflows. The deployment combined Optimiser CRM and Optimiser Touchpoint with Optimiser Events, addressing the Event Management category for a membership organisation operating across the United Kingdom and Ireland. The implementation configured contact and membership management in Optimiser CRM, automated communication sequences in Optimiser Touchpoint, and event lifecycle management in Optimiser Events. Capabilities implemented included online registrations, online payments, QR-code delegate tracking for on-site check-in, automated invoicing and structured event follow-up reporting. Operational scope covered membership services, events and finance-related processes across ITM's UK and Ireland operations, consolidating member records and event transactions into a single system of record. The centralised platform unified registration, payment capture and check-in data to support post-event reconciliation and member communication workflows. Governance changes introduced standardised event intake and communication workflows, along with automated invoicing processes to support finance handling for events. The deployment delivered automated invoicing, improved member communications and streamlined event follow-up reporting as described in the implementation notes.
Westminster Business Council United Kingdom Non Profit 10 $1M United Kingdom Optimiser Optimiser Events Event Management 2022 n/a In 2022, Westminster Business Council United Kingdom deployed Optimiser Events for Event Management to unify membership CRM and event operations. The deployment targeted CRM and event management processes, supporting contact management, trackable marketing campaigns, event registrations and attendee tracking for member events in London. Optimiser Events was configured to centralize contact records, implement campaign tracking, and manage registration workflows. Functional modules implemented included contact management, marketing campaign automation, event registration and attendee tracking, aligned with a membership organisation use case. Operational coverage focused on the membership and events function for London-based member events, consolidating records that had been stored across multiple spreadsheets into a single Optimiser Events tenancy. The application supported end to end registration and attendee tracking workflows used by membership administration and events coordinators. Governance and process changes emphasized consolidation of contact data and standardized registration workflows to reduce manual reconciliation. Reported outcomes included consolidated contact records, easier event registration management and improved event attendance tracking.
YOTEL Leisure and Hospitality 800 $500M United Kingdom Optimiser Optimiser Events Event Management 2023 n/a In 2023, YOTEL deployed Optimiser Events for Event Management to centralize event and group sales workflows across its global property footprint. The deployment targeted consolidation of contact, booking and campaign data to support sales, MICE and marketing teams and to improve RFP response management for group bookings. Optimiser Events was configured with event and MICE capabilities including RFP and group booking workflow orchestration, opportunity and pipeline tracking, scheduling for group events, and ROI tracking on sales activities. The implementation used CRM-aligned contact and opportunity modules alongside event scheduling and pipeline management to provide a single source of truth for group sales processes and cross-functional coordination. Operational coverage extended across YOTEL sales, marketing and operations teams at its global properties, with rollout activities that standardized RFP response processes and consolidated sales activity visibility. Governance emphasized a centralized data model and standardized pipeline reporting, and the implementation delivered improved visibility of sales activity and better coordination between sales, marketing and operations.
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