List of Optimum Info IKON Customers
Irvine, 92602, CA,
United States
Since 2010, our global team of researchers has been studying Optimum Info IKON customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Optimum Info IKON for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Optimum Info IKON for CRM include: Volkswagen, a United States based Automotive organisation with 8000 employees and revenues of $2.70 billion, Kawasaki United States, a United States based Automotive organisation with 3100 employees and revenues of $1.60 billion, Kia Netherlands, a Netherlands based Automotive organisation with 100 employees and revenues of $1.30 billion and many others.
Contact us if you need a completed and verified list of companies using Optimum Info IKON, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Optimum Info IKON customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Kawasaki United States | Automotive | 3100 | $1.6B | United States | Optimum Info | Optimum Info IKON | CRM | 2020 | n/a |
In 2020, Kawasaki United States implemented Optimum Info IKON CRM to improve Sales and After Sales field operations across its United States dealer network. The deployment used the cloud-based Optimum Info IKON application to provide centralized dealer account management and field engagement tooling for district managers and field staff.
Configuration emphasized contact management, meeting logging, and mobile field workflows aligned with CRM best practices, enabling structured dealer outreach and activity timelines. Functional capabilities implemented included remote dealer contact support, contact meeting tracking, and role-based access for district managers and field personnel to manage sales and after sales interactions.
Rollout targeted district managers and field staff across Kawasaki Motors Corp., U.S.A.s dealer network, with adoption measured through activity logging and outreach cadence. The cloud deployment supported remote dealer contact during the COVID-19 pandemic, achieved 1,000 contact meetings in 12 months, and was subsequently expanded to parts and accessories teams to operationalize dealer-facing sales and after sales workflows.
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Kia Netherlands | Automotive | 100 | $1.3B | Netherlands | Optimum Info | Optimum Info IKON | CRM | 2024 | n/a |
In 2024, Kia Netherlands implemented Optimum Info IKON to digitize its dealer bonus program and streamline dealer sales reporting as part of its CRM and field-operations processes in the Netherlands. The deployment centralized bonus administration within Optimum Info IKON and targeted the national dealer network and the company Sales Operations function to reduce manual handling of dealer incentives and reporting.
The implementation leveraged Optimum Info IKON's Bonus Module and forecasting features to automate quarterly bonus calculations and eliminate manual Excel processes. Optimum Info IKON was configured to run automated calculations, produce bonus forecasts, and present dealer-facing transparency capabilities that align bonus administration with CRM-driven field-operations workflows and Sales Operations processes.
Governance changes accompanied the rollout, with configuration of bonus rules and forecasting parameters, and establishment of quarterly bonus validation and dealer communication workflows. Reported outcomes included removal of manual spreadsheet processes for bonus calculation, improved transparency for dealer partners, and a reduction in daily operational time required from Sales Operations staff.
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Volkswagen | Automotive | 8000 | $2.7B | United States | Optimum Info | Optimum Info IKON | CRM | 2021 | n/a |
In 2021 Volkswagen of America implemented Optimum Info IKON as its CRM to streamline dealer contact reporting and field operations across its U.S. dealer network. The deployment targeted field teams and executive stakeholders in the United States, establishing IKON as the primary system for recording dealer interactions and coordinating field activity.
Optimum Info IKON was configured to standardize dealer contact reporting and to orchestrate field operations workflows, including templated reporting, activity logging, and meeting preparation data feeds. The CRM consolidated multiple data sources to improve the quality of dealer meetings, enabling consistent meeting agendas and a unified contact record for each dealer relationship.
The IKON implementation was integrated with existing Optimum Info solutions AMOS and APEX, centralizing data flows between those systems and the CRM to provide a single operational view for field users and leadership. Integration focus prioritized dealer interaction records and meeting intelligence, aligning AMOS and APEX data into IKON for day to day field use and executive reporting.
Governance centered on operational adoption by field teams and executive visibility, with rollout across the U.S. dealer network and usage monitoring to drive compliance. The program achieved over 90 percent field-team utilization, consolidated data sources to improve dealer meeting quality, and increased operational efficiency and executive visibility in the United States.
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Buyer Intent: Companies Evaluating Optimum Info IKON
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