List of Oracle Hospitality Customers
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Since 2010, our global team of researchers has been studying Oracle Hospitality customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Oracle Hospitality for Hospitality ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Oracle Hospitality for Hospitality ERP include: Marriott International, a United States based Leisure and Hospitality organisation with 418000 employees and revenues of $25.10 billion, Hyatt, a United States based Leisure and Hospitality organisation with 54000 employees and revenues of $7.14 billion, Accor, a France based Leisure and Hospitality organisation with 360000 employees and revenues of $5.80 billion and many others.
Contact us if you need a completed and verified list of companies using Oracle Hospitality, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Oracle Hospitality customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Accor | Leisure and Hospitality | 360000 | $5.8B | France | Oracle | Oracle Hospitality | Hospitality ERP | 2025 | n/a | In 2025, Accor selected Oracle Hospitality OPERA Cloud and OPERA Cloud Sales and Event Management under the Hospitality ERP category to standardize its PMS and maximize revenue from meetings and events across its 5,600 hotels in 110 countries. The citation identifies Oracle Hospitality OPERA Cloud and the sales and event management module as the core applications for global property management and meetings and events commerce. Oracle Hospitality OPERA Cloud and OPERA Cloud Sales and Event Management are being configured to centralize venue availability, bookings and catering workflows, consolidating property management functions such as reservations, rate and inventory controls, and event booking lifecycle management. Module usage explicitly covers property operations and sales and event management capabilities, aligning core PMS functions with meeting and events revenue management processes. The rollout targets sales and event management teams and property operations across Accor's global estate, with a soft launch planned for late 2025 and full functionality scheduled for early 2026. The deployment uses OPERA Cloud to provide a cloud native Hospitality ERP backbone that standardizes data and booking flows across sites, enabling centralized view of availability and bookings without naming any integration partners. Governance and process changes emphasize centralized booking controls and standardized event and catering processes to harmonize operational practices across regions, with phased adoption to limit service disruption. Accor will operate Oracle Hospitality OPERA Cloud as its Hospitality ERP to support sales and event management and property operations while moving toward a single, standardized PMS and centralized meeting and events commerce model. | |
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Hyatt | Leisure and Hospitality | 54000 | $7.1B | United States | Oracle | Oracle Hospitality | Hospitality ERP | 2024 | n/a | In 2024, Hyatt Hotels implemented Oracle Hospitality as a Hospitality ERP to centralize operations and data across more than 1,000 global properties, selecting Oracle OPERA Cloud as the property management system. The deployment emphasizes a unified property management runtime, consolidating guest profiles and reservation workflows within Oracle Hospitality and OPERA Cloud PMS. The implementation centers on core property management capabilities, including OPERA Cloud PMS for reservations, front desk operations, guest profile management, and mobile colleague access. Configuration work emphasized mobile-enabled colleague workflows to support check in, service requests, and on-property coordination, aligning with typical Hospitality ERP functional patterns. Operational coverage spans Hyatt's worldwide portfolio of hotels and resorts, with the implementation scoped to property operations and guest services across more than 1,000 sites. The program is structured to centralize data and operational controls so property teams can access OPERA Cloud PMS on mobile devices, enabling more consistent guest information and service handoffs. Governance focuses on standardizing property-level processes and data models to support enterprise reporting and service consistency, with change controls for configuration of OPERA Cloud PMS and colleague mobile permissions. The initiative aims to improve colleague productivity and deliver more personalized guest experiences through consolidated operations and the Oracle Hospitality platform. | |
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Marriott International | Leisure and Hospitality | 418000 | $25.1B | United States | Oracle | Oracle Hospitality | Hospitality ERP | 2024 | n/a | In 2024 Marriott International implemented Oracle Hospitality OPERA Cloud Property Management System and Sales and Event Management as part of a Hospitality ERP initiative to standardize property operations across its global portfolio. The deployment was positioned to centralize data and improve operational efficiency while supporting improvements in guest experience across Marriott properties worldwide. The implementation uses Oracle Hospitality OPERA Cloud Property Management System as the core PMS and Oracle Hospitality Sales and Event Management to manage group sales, catering and event workflows. Configuration emphasis included core PMS functions such as reservations, front office operations, housekeeping and rate and inventory management, alongside sales and event capabilities for group booking lifecycle and event planning and coordination. Deployment scope targets property management and sales and event processes across Marriott International locations, creating a centralized data model for operational reporting and guest touchpoints. Governance focused on standardizing operational processes and system configuration across property operations, sales and events, enabling a unified Hospitality ERP platform to drive consistent workflows and guest service practices. |
Buyer Intent: Companies Evaluating Oracle Hospitality
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