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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

List of Oracle Peoplesoft Order Management Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Arvato Supply Chain Solutions Ireland Banking and Financial Services 350 $50M Ireland Oracle Oracle Peoplesoft Order Management Order Management 2016 n/a In 2016 Arvato Supply Chain Solutions Ireland implemented Oracle Peoplesoft Order Management to centralize order processing and serviceability for its Ireland operations, including Balbriggan and Swords sites. The deployment targeted Order Management workflows used to handle fixed modem orders and customer-facing fulfillment tasks within a 350 employee organization operating in the Banking and Financial Services sector. Oracle Peoplesoft Order Management was configured to support end to end order lifecycle management, with explicit operational coverage for order entry, cancellations, confirmation notices, delivery tracking, and handling of upgrades, replacements and exchanges. Functional workflows incorporated 14 day returns processing, failed delivery handling, backorder reporting and refunds, and routine address and contact data verification for orders held with third party carriers. The implementation integrated with a multi-application operational stack that included SAP, Hybris, Tableau, Wismo, FB systems and Portal as part of regular business operations. The operational design cited weekly reconciliation of inventory to align three systems used for inventory movements, and processes for coordinating site access at data centres for deliveries, collections and smart hands activities. Nightline was referenced as a carrier involved in order holding and delivery exception workflows. Operational governance formalized role level responsibilities for account coordinators who managed PeopleSoft orders and customer queries, and included cross-training to provide leave coverage and continuity. Routine reconciliation and documented email handling processes were used to standardize order exceptions, returns and backorder resolution across the integrated application set.
Pacific National Transportation 3400 $1.8B Australia Oracle Oracle Peoplesoft Order Management Order Management 2008 n/a In 2008 Pacific National implemented Oracle Peoplesoft Order Management. Oracle Peoplesoft Order Management, in the Order Management category, was deployed to standardize order-to-cash processes and provide a central order record for commercial and finance functions. The deployment encompassed core Order Management capabilities including order capture, fulfillment orchestration, and billing interface points integrated with PeopleSoft modules. Implementation activities documented include integration with PeopleSoft HCM, Finance, and PS Billing modules to align workforce, financial, and invoicing data flows. PeopleSoft technical modernization work was later performed by a PeopleSoft consultant from Mar 2019 to Mar 2020, covering a PeopleSoft 9.2 upgrade, AWE conversion, and Fluid approvals implementation. These changes focused on modernizing approval workflows and the user experience for order approvals and billing authorizations. Operational coverage centered on commercial, billing, and finance teams, with governance adjustments to approval routing and change control to support the AWE conversion and Fluid approvals rollout. The narrative reflects an ongoing PeopleSoft footprint across HCM, Finance, and Order Management modules at Pacific National, with phased technical upgrades managed through consultant engagement.
The C. F. Sauer Company Consumer Packaged Goods 250 $38M United States Oracle Oracle Peoplesoft Order Management Order Management 2003 n/a In 2003, The C. F. Sauer Company implemented Oracle Peoplesoft Order Management to formalize centralized order intake and extend its existing PeopleSoft footprint that had supported order-to-cash since 1999. The Oracle Peoplesoft Order Management deployment reinforced a centralized sales capture model with distributed, plant-level production scheduling to support short shelf life products and rapid retailer fulfillment requirements. The implementation encompassed Order Management, manufacturing execution support, supply chain planning and MRP capabilities, plus pricing, promotions and deduction management tied into accounts receivable and financial modules. Configuration emphasized automated pricing and discounting using cost roll ups, promotion start and end date logic, planning exception reports, and what-if scenario support for production schedulers, enabling both make-to-order and make-to-stock workflows. Operationally the system knit together order-to-cash and supply chain planning processes so plant production schedulers could view running availability totals, outstanding sales orders and work orders in near real time. Integrations focused on closed loop connectivity between promotions, deductions, A/R and financial reporting, and on data sharing with major retail partners to support collaborative replenishment and claims handling. The implementation included custom pricing logic to reference commodity price indices for specific raw materials. Governance of the rollout relied on heavy user involvement in evaluation and configuration, supplemented by external consultants to accelerate functional knowledge transfer and reduce training overhead. Modifications were scoped to preserve upgradability, and IT reported markedly improved information timeliness and reporting quality, streamlined order taking, and reduced manual firefighting compared with prior mainframe operations.
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