List of Orbit Online (powered by Zeno, Serko) Travel Booking Platform Customers
Auckland, 37334,
New Zealand
Since 2010, our global team of researchers has been studying Orbit Online (powered by Zeno, Serko) Travel Booking Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Orbit Online (powered by Zeno, Serko) Travel Booking Platform for Reservation and Booking Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Orbit Online (powered by Zeno, Serko) Travel Booking Platform for Reservation and Booking Management include: Silver Fern Farms, a New Zealand based Consumer Packaged Goods organisation with 6000 employees and revenues of $1.58 billion, KiwiRail, a New Zealand based Transportation organisation with 4500 employees and revenues of $615.0 million, Inland Revenue Department (New Zealand), a New Zealand based Government organisation with 4486 employees and revenues of $441.0 million and many others.
Contact us if you need a completed and verified list of companies using Orbit Online (powered by Zeno, Serko) Travel Booking Platform , including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Orbit Online (powered by Zeno, Serko) Travel Booking Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Inland Revenue Department (New Zealand) | Government | 4486 | $441M | New Zealand | Orbit Corporate Travel | Orbit Online (powered by Zeno, Serko) Travel Booking Platform | Reservation and Booking Management | 2014 | n/a | In 2014, Inland Revenue Department (New Zealand) deployed Orbit Online (powered by Zeno, Serko) Travel Booking Platform as its Reservation and Booking Management solution to centralize employee travel bookings and itinerary management. The deployment focused on providing a self-service online booking channel and agency-managed bookings to support corporate travel workflows for staff across the organization. Orbit Online (powered by Zeno, Serko) Travel Booking Platform was configured to deliver standard Reservation and Booking Management capabilities, including an online booking engine, traveler profiles and corporately managed fare shopping, automated itinerary and e-ticket distribution, booking approvals and policy controls, and consolidated reporting for travel spend visibility. Configuration emphasized policy enforcement at the point of booking and role-based access to booking and approval workflows. Operational ownership was aligned to the corporate travel team and procurement stakeholders, with governance established around travel policy, traveler profile administration, and approval chains to support compliance and booking consistency. The implementation affected business functions including corporate travel administration, finance for booking reconciliations, and departmental travel approvers, while enabling centralized management of booking rules and booking lifecycle processes. | |
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KiwiRail | Transportation | 4500 | $615M | New Zealand | Orbit Corporate Travel | Orbit Online (powered by Zeno, Serko) Travel Booking Platform | Reservation and Booking Management | 2014 | n/a | In 2014, KiwiRail deployed Orbit Online (powered by Zeno, Serko) Travel Booking Platform for Reservation and Booking Management to centralize employee travel booking and itinerary coordination. The deployment was positioned to support training and operational travel for the national rail and ferry workforce, with the application used by Learning and Development teams to manage logistical travel for Interislander Ferry crews and other field staff. The implementation emphasized core Reservation and Booking Management capabilities, including a centralized booking engine, itinerary management, policy controls and booking approvals, and reporting to support training scheduling. Orbit Online (powered by Zeno, Serko) Travel Booking Platform was used to coordinate bookings for training events, venues and associated travel logistics while enabling routine reservation workflows for staff moving between sites. Operational integrations and adjacent tooling were explicit in the implementation, with travel bookings made through Serko Orbit and procurement steps executed via SAP purchase orders for training sessions and allowances. Planning and operational coordination were supported by converting Google Sheets to Excel, centralizing files on SharePoint for collaborative access, and using MS Lists for task assignment and progress tracking, reflecting a combined travel procurement and planning footprint across L&D and rostering teams. Governance and process changes focused on enforcing training schedules and legal safety requirements through coordinated bookings and rostering, liaising with internal and external training providers, and tracking attendance and certification distribution. Practical outcomes recorded in the implementation notes include a centralized training calendar to improve cross-team organization, SharePoint based secure planning files, and MS Lists driven task prioritization to manage the nationwide rollout of training logistics. | |
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Silver Fern Farms | Consumer Packaged Goods | 6000 | $1.6B | New Zealand | Orbit Corporate Travel | Orbit Online (powered by Zeno, Serko) Travel Booking Platform | Reservation and Booking Management | 2016 | n/a | In 2016 Silver Fern Farms implemented Orbit Online (powered by Zeno, Serko) Travel Booking Platform as its Reservation and Booking Management solution to centralize corporate travel booking and administration. The deployment supported reception and corporate administration teams who processed employee travel requests and bookings, with reception staff explicitly using Orbit Travel for bookings during 2016 to 2018. The implementation focused on standard Reservation and Booking Management capabilities, including booking workflows, itinerary management, supplier content aggregation and automated booking confirmations. Orbit Online (powered by Zeno, Serko) Travel Booking Platform was configured to support travel search and reservation flows consistent with corporate policy, enabling receptionists to book travel on behalf of employees and coordinate event related travel. The platform was provided through Orbit Corporate Travel, and operational coverage centered on office administration and event coordination functions within Silver Fern Farms in New Zealand. Use cases extended to event organisation and catering coordination where travel itineraries were required, with receptionist teams acting as the primary system operators. Governance and workflow changes included routing travel requests through reception and centralized booking processes managed by office administrators, aligning booking procedures with existing onsite duties such as induction tracking and public liability maintenance. The narrative reflects an enterprise adoption of a hosted travel booking platform for corporate travel management rather than an ad hoc or individual booking approach. |
Buyer Intent: Companies Evaluating Orbit Online (powered by Zeno, Serko) Travel Booking Platform
- Machbizz, a India based Media organization with 500 Employees
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