List of Ory Kratos Customers
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Since 2010, our global team of researchers has been studying Ory Kratos customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Ory Kratos for Identity and Access Management (IAM) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Ory Kratos for Identity and Access Management (IAM) include: Fandom, a United States based Media organisation with 600 employees and revenues of $100.0 million, Hemnet, a Sweden based Construction and Real Estate organisation with 155 employees and revenues of $25.0 million, Lumin, a New Zealand based Professional Services organisation with 42 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using Ory Kratos, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Ory Kratos customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Fandom | Media | 600 | $100M | United States | Ory | Ory Kratos | Identity and Access Management (IAM) | 2024 | n/a |
In 2024, Fandom implemented Ory Kratos as its customer identity platform to strengthen Identity and Access Management (IAM) across its high-traffic digital media property in the United States. The deployment targeted customer identity and access management workflows with a specific emphasis on handling massive event-driven traffic spikes and reducing login friction for consumer accounts.
Fandom configured Ory Kratos core capabilities including self-service login and registration flows, JSON-based identity schemas, session lifecycle management, and account recovery automation. Implementation leveraged Kratos authentication flows to standardize credential handling and token issuance across web and mobile clients, and configuration emphasized schema-driven identity traits to support personalization and downstream profile services. Automation of account verification and recovery processes was used to reduce manual intervention in consumer authentication incidents.
The Ory Kratos instance was integrated into Fandom's consumer authentication surface, embedding with front-end applications and API authentication layers to centralize identity logic. The design aligned Kratos with existing edge and traffic management layers to absorb event-driven spikes and maintain authentication availability. Operational coverage focused on consumer-facing authentication and account management across Fandom's United States properties.
Rollout governance placed identity ownership within product and platform engineering, with developer-facing APIs and schema governance to control trait evolution and consent workflows. The implementation was designed to enable zero-downtime cutover strategies to minimize authentication disruption during migration activities while reducing end user login friction. Ory Kratos served as the central Identity and Access Management (IAM) component for Fandom's customer identity and access use cases.
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Hemnet | Construction and Real Estate | 155 | $25M | Sweden | Ory | Ory Kratos | Identity and Access Management (IAM) | 2024 | n/a |
In 2024, Hemnet deployed Ory Kratos to implement a customer identity solution across its platform. The Ory Kratos deployment addresses Identity and Access Management (IAM) needs for buyers, sellers, and real estate agents in Sweden and unifies authentication and session management across web and mobile channels.
Hemnet configured Ory Kratos to run core CIAM capabilities including authentication flows, self service registration and recovery, session and token management, account lifecycle orchestration, and policy driven access controls to support distinct buyer, seller, and agent workflows. Configuration emphasized decoupled identity APIs and role aware access controls so product teams can attach identity to listing workflows and personalized experiences without embedding authentication logic in each service.
The implementation integrated Ory Kratos APIs with Hemnet web and mobile front ends and exposed identity services to backend systems responsible for user profiles and listing management, creating a single authentication layer for customer touchpoints. Governance activities centered on centralizing authentication policies, enabling self service account management, and streamlining developer onboarding to accelerate feature delivery. Reported outcomes include improved user experience, reduced maintenance overhead, and faster feature rollout.
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Lumin | Professional Services | 42 | $5M | New Zealand | Ory | Ory Kratos | Identity and Access Management (IAM) | 2024 | n/a |
In 2024, Lumin implemented Ory Kratos to provide customer identity and access management capabilities for its global document collaboration platform. The deployment addresses customer identity and authentication within the Identity and Access Management (IAM) category, with a focus on scaling secure sign in, single sign on, session management, and account management for millions of users.
The implementation configures Ory Kratos self service flows for registration, login, account recovery, and profile management, and pairs Ory Kratos with related Ory components to handle sign in and session management. Ory Kratos is used as the central identity engine to standardize authentication workflows and user account lifecycle operations.
Architecturally the solution is positioned as a centralized, API first identity service that interfaces with Lumin application authentication layers across web and mobile clients, providing consistent session handling and account APIs for the platform. Operational coverage is customer facing user accounts at global scale, embedding Ory Kratos into the authentication and session plane of the document collaboration stack.
Governance and operationalization emphasize centralized account governance and developer accessible identity APIs to streamline integration and account administration. Ory materials explicitly reference Lumin using Ory Kratos and related Ory components for sign in and session management, and the stated objectives for the deployment include scaling secure sign in, enabling SSO, and improving security and operational efficiency.
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