List of OtterPilot Customers
Mountain View, 94040, CA,
United States
Since 2010, our global team of researchers has been studying OtterPilot customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased OtterPilot for Speech Recognition AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using OtterPilot for Speech Recognition AI include: MRI Software, a United States based Professional Services organisation with 3700 employees and revenues of $477.0 million, Aiden Technologies, a United States based Professional Services organisation with 35 employees and revenues of $12.0 million, Asset Panda, a United States based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using OtterPilot, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The OtterPilot customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Aiden Technologies | Professional Services | 35 | $12M | United States | Otter.ai | OtterPilot | Speech Recognition AI | 2024 | n/a |
In 2024, Aiden Technologies implemented OtterPilot, deploying the OtterPilot for Sales module to support its US sales organization. The deployment uses Speech Recognition AI to transcribe and summarize Zoom sales calls so account executives could focus on selling while Otter captured action items and full transcripts.
The implementation centered on OtterPilot for Sales capabilities, including automated meeting transcription, extractive summarization, action item detection, and searchable meeting records. Configuration emphasized real-time note capture and post-call summaries to reduce manual note taking and to surface key decisions and follow ups for sellers.
Operational integration was explicitly with Zoom sales calls, with OtterPilot transcribing live and recorded meetings and delivering transcripts and summaries into the sales workflow. The deployment covered the sales function, specifically account executives and related sales operations, and enabled faster internal collaboration by making call content and action items immediately available to colleagues.
Governance and rollout focused on sales process enablement rather than cross functional system replacement, with adoption centered on US sellers. Aiden Technologies reported productivity improvements and faster collaboration, estimating roughly a 33% time recovery for sellers as a result of using OtterPilot and its speech transcription and summarization features.
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Asset Panda | Professional Services | 10 | $1M | United States | Otter.ai | OtterPilot | Speech Recognition AI | 2024 | n/a |
In 2024, Asset Panda deployed OtterPilot for Sales, leveraging Speech Recognition AI to automate live note capture during sales calls and to capture slides and generate sales call summaries so reps could focus on conversations instead of note taking. The implementation centered on OtterPilot capabilities for live transcription, slide capture, and automated summary generation, aligning capture outputs with sales enablement workflows and call cadence. OtterPilot was used as an operational tool within Asset Panda's US sales organization to standardize meeting documentation and reduce manual note taking.
The rollout reoriented sales team workflows by shifting note taking and immediate summarization to the OtterPilot application, creating a consistent output for follow up and pipeline progression. Governance emphasized consistent use by reps and embedding automated summaries into the sales handoff process to accelerate deal progression. The deployment delivered rapid time savings and helped reps close deals faster, Asset Panda reported faster deal progression and immediate productivity gains.
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MRI Software | Professional Services | 3700 | $477M | United States | Otter.ai | OtterPilot | Speech Recognition AI | 2024 | n/a |
In 2024, MRI Software deployed OtterPilot from Otter.ai to capture and summarize complex, long-cycle sales and technical discussions, embedding the OtterPilot application into its knowledge workflows within the Speech Recognition AI category. The deployment targeted sales, engineering, and enablement teams across US and global operations and prioritized automated capture of account review meetings, technical design sessions, and enablement trainings to seed a searchable discussion repository.
MRI configured OtterPilot to deliver real-time speech-to-text, multi-speaker diarization, automated meeting summaries, searchable transcript indexing, and topic extraction to support knowledge hub construction. Configuration work focused on summary templates, vocabulary alignment for real estate and product terminology, and role-based transcript access to ensure relevance for sales reps, product engineers, and enablement staff.
Operational coverage centered on using OtterPilot transcripts and summaries as primary source material for sales playbooks, engineering decision logs, and enablement materials, creating a centralized, searchable knowledge hub for cross-functional reuse. The implementation emphasized integrating OtterPilot deliverables into existing content and training workflows to shorten information retrieval cycles and preserve institutional knowledge from long sales cycles and technical discussions.
MRI introduced governance and workflow changes to operationalize meeting capture and summary consumption, assigning transcript stewardship and aligning summary outputs to enablement and sales process flows. Outcomes reported by MRI included a rapid payback with reported ROI in approximately 2.5 weeks and a cited example of material annualized savings equal to $150,000, reflecting the application of OtterPilot capabilities to reduce time spent on manual note taking and knowledge retrieval.
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