List of OverIT Nextgen FSM Customers
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Since 2010, our global team of researchers has been studying OverIT Nextgen FSM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased OverIT Nextgen FSM for Field Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using OverIT Nextgen FSM for Field Service Management include: ENEL, a Italy based Utilities organisation with 61192 employees and revenues of $92.70 billion, Cadent, a United Kingdom based Oil, Gas and Chemicals organisation with 6361 employees and revenues of $2.90 billion, EVN, a Austria based Utilities organisation with 7142 employees and revenues of $2.63 billion and many others.
Contact us if you need a completed and verified list of companies using OverIT Nextgen FSM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The OverIT Nextgen FSM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Cadent | Oil, Gas and Chemicals | 6361 | $2.9B | United Kingdom | OverIT | OverIT Nextgen FSM | Field Service Management | 2025 | n/a | In 2025, Cadent selected OverIT NextGen FSM, a Field Service Management application, to modernize field operations for approximately 3,600 users across its UK gas distribution network. The vendor announcement states the deployment covers end-to-end FSM from scheduling to mobile execution and rollout was planned over the subsequent 12 months. The implementation emphasizes centralized work scheduling and dispatch, mobile execution for technicians, and safety and service reliability workflows, with OverIT NextGen FSM providing job lifecycle management, technician tasking, mobile data capture, and SLA orchestration capabilities. The deployment scope targets field operations, maintenance and safety teams across Cadent's UK network, and governance is organized around staged rollout sequencing and role based access controls for field and back office users. Configuration will leverage standard Field Service Management functionality such as scheduling, dispatch, mobile forms and real time status updates to align workforce scheduling, operational compliance and on site safety processes. | |
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ENEL | Utilities | 61192 | $92.7B | Italy | OverIT | OverIT Nextgen FSM | Field Service Management | 2015 | n/a | In 2015, ENEL implemented OverIT Nextgen FSM for Field Service Management to standardize field operations across its utilities business. The deployment targeted multiple countries in EMEA and LATAM and addressed both commercial and technical field cycles. The OverIT Nextgen FSM rollout centered on the vendor eOrder Geocall solution to provide scheduling, dispatch and mobile work execution capabilities for technicians. Functional modules implemented included order capture, work assignment, on-site mobile execution and offline synchronization, reflecting common Field Service Management workflows for mobile workforce orchestration. The implementation integrates with SAP and other legacy systems to synchronize orders, inventory and back office master data, enabling end to end visibility between field execution and corporate systems. Operational coverage encompassed dispatch centers and mobile technician fleets supporting commercial and technical functions across the indicated regions, consolidating reporting and work status updates. Governance focused on process standardization and optimization of technician tasking and reporting workflows, with rollouts adapted to local operational practices. Outcomes reported by the vendor include improved technician productivity and reduced reporting times following the OverIT Nextgen FSM deployment. | |
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EVN | Utilities | 7142 | $2.6B | Austria | OverIT | OverIT Nextgen FSM | Field Service Management | 2024 | n/a | In 2024, EVN partnered with OverIT to deploy OverIT Nextgen FSM as its Field Service Management platform to consolidate maintenance, inspection and outage processes across Austria, Bulgaria and North Macedonia. The implementation targets field operations and asset management across the EMEA region, aligning operational accountability for scheduled maintenance, inspections and outage response under a single application. OverIT Nextgen FSM was configured to leverage digital workflows and predictive maintenance capabilities from the vendor platform, combining standardized digital inspection checklists with predictive analytics driven workflows to surface at-risk assets and prioritize work orders. Typical Field Service Management functional capabilities were applied, including work order orchestration, mobile workforce enablement and inspection automation, to streamline field execution and asset lifecycle activities. Operational coverage is focused on field operations and asset management groups in EVN, with the rollout concentrating on grid maintenance and outage handling in the three named countries. The deployment emphasizes unified process definitions and digital handoffs between dispatch, field crews and asset planners, ensuring consistent execution of inspections and corrective maintenance across sites. Governance changes included consolidation of maintenance and outage processes into digital workflows and the adoption of predictive maintenance practices to inform scheduling and spare parts planning. The vendor case study reports the initiative enables predictive maintenance and digital workflows to reduce unplanned downtime, positioning OverIT Nextgen FSM as the operational control layer for EVN field service activities. |
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