List of Palo Alto Networks Managed Services Customers
Santa Clara, 95054, CA,
United States
Since 2010, our global team of researchers has been studying Palo Alto Networks Managed Services customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Palo Alto Networks Managed Services for Security MSP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Palo Alto Networks Managed Services for Security MSP include: Boyne Resorts, a United States based Leisure and Hospitality organisation with 7200 employees and revenues of $1.60 billion, Enloe Medical Center, a United States based Healthcare organisation with 3000 employees and revenues of $840.0 million, Ctac Netherlands, a Netherlands based Professional Services organisation with 340 employees and revenues of $134.0 million and many others.
Contact us if you need a completed and verified list of companies using Palo Alto Networks Managed Services, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Boyne Resorts | Leisure and Hospitality | 7200 | $1.6B | United States | Palo Alto Networks | Palo Alto Networks Managed Services | Security MSP | 2023 | n/a |
In 2023 Boyne Resorts standardized its security operations across its distributed resort estate in the United States and Canada by adopting Cortex XSIAM and engaging Palo Alto Networks Managed Services, deploying Palo Alto Networks Unit 42 Managed Detection and Response to augment a small in-house SOC. The initiative centralized core detection and response workflows under a Security MSP model while preserving local IT ownership at resort sites. Boyne Resorts implemented Palo Alto Networks Managed Services to provide continuous monitoring and operationalized threat detection across its portfolio of properties.
The deployment emphasized SIEM and analytics scale, delivering 70x more daily SIEM ingestion and consolidating visibility to a single analytics plane via Cortex XSIAM. Functionally the implementation focused on high-volume log ingestion, threat detection, managed detection and response, and consolidated dashboards, with Unit 42 operating as the 24/7 managed MDR layer that supplements the internal SOC. The combined configuration reduced median time to resolution by 98 percent and reduced the number of tools and dashboards by 95 percent as part of the scope documented by the provider.
Operational governance was reoriented to support a centralized incident handling model, with Unit 42 providing continuous triage and escalation into Boyne Resorts security operations. The program impacted security operations, incident response, and IT infrastructure teams across the United States and Canada, enabling standardized alerting, centralized case management, and streamlined workflows under the Security MSP engagement. The engagement reflects a move to an externally managed detection and response posture while maintaining integrated responsibilities for Boyne Resorts security staff.
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Ctac Netherlands | Professional Services | 340 | $134M | Netherlands | Palo Alto Networks | Palo Alto Networks Managed Services | Security MSP | 2013 | n/a |
In 2013, Ctac Netherlands standardized on Palo Alto Networks Managed Services, adopting the solution within its Security MSP operations to protect and isolate clients' managed services across private and public cloud environments. The engagement centers on Palo Alto Networks Managed Services as the primary security offering supporting Ctac's managed services portfolio.
The implementation deployed PA-Series and VM-Series next generation firewalls, organized into 37 segregated VM-Series clusters to enforce tenant isolation and segmented security zones. Centralized management was provided by Panorama, delivering single pane management for policy orchestration, update distribution, and centralized visibility across physical and virtual firewall instances.
Operational coverage extended across Ctac's managed services delivered into private and public cloud environments, affecting network security, cloud operations, and managed services delivery functions. The configuration emphasized cluster segregation and centralized policy automation to maintain consistent enforcement across client environments.
Governance and operational automation were anchored in Panorama driven update orchestration, which reduced shared update time from hours to under a minute and contributed to lowered operational costs as reported. The implementation reflects a security architecture approach common to Security MSP deployments, combining NGFW enforcement, centralized management, and cloud native VM clustering to isolate client workloads.
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Enloe Medical Center | Healthcare | 3000 | $840M | United States | Palo Alto Networks | Palo Alto Networks Managed Services | Security MSP | 2023 | n/a |
In 2023 Enloe Medical Center implemented Palo Alto Networks Managed Services to strengthen its security operations after a ransomware incident. The Palo Alto Networks Managed Services deployment combined Unit 42 Managed Detection and Response with Cortex XDR to establish continuous monitoring and 24/7 SOC coverage, reducing operational burden on Enloe's internal security team.
The implementation configured Unit 42 Managed Detection and Response as the primary managed SOC function, delivering proactive threat hunting and incident triage, while Cortex XDR centralized telemetry, detection, and response workflows across endpoints and network signals. Palo Alto Networks Managed Services, classified as a Security MSP, was used to operationalize monitoring, alerting, and managed detection capabilities typical of a Security MSP engagement.
Operational coverage focused on security operations, with Unit 42 retained for incident response and sustained SOC duties to augment Enloe’s internal staff. Integrations centered on aligning managed detection outputs with Enloe’s security team workflows and escalation procedures, enabling 24/7 coverage without displacing local governance of security policy.
Governance shifted toward a co-managed model where Unit 42 handled continuous detection and rapid incident response, and Enloe’s security team maintained oversight and escalation authority. The managed service produced improved proactive threat hunting and monitoring, reduced risk and exposure, and delivered measurable operational benefits within the first month, with Unit 42 retained for incident response.
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