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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

List of Parth IP PBX Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Jaipur Vidyut Vitran Nigam India Utilities 15011 $3.2B India Aria Telecom Solutions Parth IP PBX PBX, VoiP and Phone Systems 2018 n/a In 2018 Jaipur Vidyut Vitran Nigam Limited implemented Parth IP PBX using PBX, VoiP and Phone Systems to support its consumer helpline and complaint-management operations. Aria Telecom Solutions is listed as the vendor providing the Parth call-centre and complaint-management solution for JVVNL, and the rollout is described as an India-based customer-service implementation for utility consumer support. The deployment centered on Parth IP PBX as the core telephony platform with IP PBX, IVR, and ACD modules providing call routing, interactive voice response intake, and automatic call distribution to agent queues. Architecturally the solution is presented as a call-centre and IP-PBX stack that centralizes telephony control and orchestration for helpline agents, and it is configured to capture consumer complaints and drive complaint-management workflows for JVVNL customer-contact teams.
Punjab State Power Corporation Utilities 43276 $1.6B India Aria Telecom Solutions Parth IP PBX PBX, VoiP and Phone Systems 2017 n/a In 2017, Punjab State Power Corporation implemented Parth IP PBX from Aria Telecom Solutions to support its consumer helpline operations in India. The Parth IP PBX deployment is categorized under PBX, VoiP and Phone Systems and appears on Aria Telecom's Discom Helpline client list, indicating use for Discom consumer-contact and complaint-management workflows. Implementation scope included Aria's Parth IP PBX platform with inferred use of Parth IVR and voice-logger modules based on Aria product pages and the Discom solution description. Functional capabilities configured align with contact-centre telephony, including IVR driven call intake, voice recording for complaint audit trails, and automatic call distribution and queue management typical of PBX and contact-centre tooling. The deployment was configured to instrument helpline telephony and contact-centre operations, integrating call routing and voice-logging into PSPCL front-line consumer service processes. Operational coverage focused on the utilities consumer helpline group in India, providing telephony infrastructure for complaint intake and case handoff to service teams. Governance emphasis centered on aligning Parth IP PBX and associated contact-centre tooling to complaint management workflows and helpline operating procedures, with configuration controls for IVR prompts and voice-logger retention. The implementation narrative is drawn from Aria Telecom's Discom Helpline documentation and Parth product descriptions, with module usage explicitly inferred from those sources.
Tripura State Electricity Corporation India Utilities 2000 $106M India Aria Telecom Solutions Parth IP PBX PBX, VoiP and Phone Systems 2019 n/a In 2019, Tripura State Electricity Corporation India deployed Parth IP PBX from Aria Telecom Solutions to support its customer-service and complaint-management helpline. The Parth IP PBX implementation is categorized under PBX, VoiP and Phone Systems and is exposed via a tsecl.ariatelecom.net instance linked from the TSECL consumer complaint portal, confirming Aria Telecom's engagement for telephony-driven complaint handling. Module usage of Parth IP PBX is inferred from Aria Telecom product documentation and the portal linkage, indicating the implementation included interactive voice response IVR menus, automated call distribution ACD capabilities, and voice-logging or call recording to capture helpline interactions. Configuration appears focused on centralized call intake, menu-driven routing, and agent queuing consistent with PBX, VoiP and Phone Systems deployments for public utility customer service. The deployment architecture centers on an Aria-hosted Parth instance reachable at tsecl.ariatelecom.net, integrating telephony front-end functionality with the TSECL complaint portal to surface caller workflows and complaint submission endpoints. Operational scope is customer service and complaint management within TSECL in India, routing inbound citizen calls through IVR and ACD into voice-logged sessions for downstream handling. Governance and process alignment emphasize phone-based intake and recorded dispute evidence, with the telephony instance acting as the primary channel for helpline requests and complaint capture. The implementation narrative ties Tripura State Electricity Corporation India, Parth IP PBX, PBX, VoiP and Phone Systems, and the consumer complaint function into a coherent telephony-led complaint-management posture.
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FAQ - APPS RUN THE WORLD Parth IP PBX Coverage

Parth IP PBX is a PBX, VoiP and Phone Systems solution from Aria Telecom Solutions.

Companies worldwide use Parth IP PBX, from small firms to large enterprises across 21+ industries.

Organizations such as Jaipur Vidyut Vitran Nigam India, Punjab State Power Corporation and Tripura State Electricity Corporation India are recorded users of Parth IP PBX for PBX, VoiP and Phone Systems.

Companies using Parth IP PBX are most concentrated in Utilities, with adoption spanning over 21 industries.

Companies using Parth IP PBX are most concentrated in India, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Parth IP PBX across Americas, EMEA, and APAC.

Companies using Parth IP PBX range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 66.67%.

Customers of Parth IP PBX include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Parth IP PBX customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of PBX, VoiP and Phone Systems.