Tripura State Electricity Corporation India Technographics
Tripura State Electricity Corporation India Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tripura State Electricity Corporation India and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Tripura State Electricity Corporation India employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tripura State Electricity Corporation India has purchased the following applications: Parth IP PBX for PBX, VoiP and Phone Systems in 2019, Drupal CMS for Web Content Management in 2024, GoDaddy for Application Hosting and Computing Services in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tripura State Electricity Corporation India is running and its propensity to invest more and deepen its relationship with Aria Telecom Solutions , Drupal , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tripura State Electricity Corporation India revenues, which have grown to $106.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tripura State Electricity Corporation India intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tripura State Electricity Corporation India Tech Stack and Enterprise Applications
Tripura State Electricity Corporation India Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Aria Telecom Solutions | Legacy | Parth IP PBX | PBX, VoiP and Phone Systems | Collaboration | n/a | 2019 | 2019 |
In 2019, Tripura State Electricity Corporation India deployed Parth IP PBX from Aria Telecom Solutions to support its customer-service and complaint-management helpline. The Parth IP PBX implementation is categorized under PBX, VoiP and Phone Systems and is exposed via a tsecl.ariatelecom.net instance linked from the TSECL consumer complaint portal, confirming Aria Telecom's engagement for telephony-driven complaint handling.
Module usage of Parth IP PBX is inferred from Aria Telecom product documentation and the portal linkage, indicating the implementation included interactive voice response IVR menus, automated call distribution ACD capabilities, and voice-logging or call recording to capture helpline interactions. Configuration appears focused on centralized call intake, menu-driven routing, and agent queuing consistent with PBX, VoiP and Phone Systems deployments for public utility customer service.
The deployment architecture centers on an Aria-hosted Parth instance reachable at tsecl.ariatelecom.net, integrating telephony front-end functionality with the TSECL complaint portal to surface caller workflows and complaint submission endpoints. Operational scope is customer service and complaint management within TSECL in India, routing inbound citizen calls through IVR and ACD into voice-logged sessions for downstream handling.
Governance and process alignment emphasize phone-based intake and recorded dispute evidence, with the telephony instance acting as the primary channel for helpline requests and complaint capture. The implementation narrative ties Tripura State Electricity Corporation India, Parth IP PBX, PBX, VoiP and Phone Systems, and the consumer complaint function into a coherent telephony-led complaint-management posture.
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Tripura State Electricity Corporation India Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drupal | Legacy | Drupal CMS | Web Content Management | Content Management | n/a | 2024 | 2024 |
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Tripura State Electricity Corporation India IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Tripura State Electricity Corporation India CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Sockets Layer (SSL) | CyberSecurity |
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2021 | 2021 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2022 | 2022 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at Tripura State Electricity Corporation India
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Tripura State Electricity Corporation India Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||