List of Parth IP PBX Customers
Ghaziabad, 201010,
India
Since 2010, our global team of researchers has been studying Parth IP PBX customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Parth IP PBX for PBX, VoiP and Phone Systems from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Parth IP PBX for PBX, VoiP and Phone Systems include: Jaipur Vidyut Vitran Nigam India, a India based Utilities organisation with 15011 employees and revenues of $3.18 billion, Punjab State Power Corporation, a India based Utilities organisation with 43276 employees and revenues of $1.59 billion, Tripura State Electricity Corporation India, a India based Utilities organisation with 2000 employees and revenues of $106.0 million and many others.
Contact us if you need a completed and verified list of companies using Parth IP PBX, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Parth IP PBX customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Jaipur Vidyut Vitran Nigam India | Utilities | 15011 | $3.2B | India | Aria Telecom Solutions | Parth IP PBX | PBX, VoiP and Phone Systems | 2018 | n/a | In 2018 Jaipur Vidyut Vitran Nigam Limited implemented Parth IP PBX using PBX, VoiP and Phone Systems to support its consumer helpline and complaint-management operations. Aria Telecom Solutions is listed as the vendor providing the Parth call-centre and complaint-management solution for JVVNL, and the rollout is described as an India-based customer-service implementation for utility consumer support. The deployment centered on Parth IP PBX as the core telephony platform with IP PBX, IVR, and ACD modules providing call routing, interactive voice response intake, and automatic call distribution to agent queues. Architecturally the solution is presented as a call-centre and IP-PBX stack that centralizes telephony control and orchestration for helpline agents, and it is configured to capture consumer complaints and drive complaint-management workflows for JVVNL customer-contact teams. | |
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Punjab State Power Corporation | Utilities | 43276 | $1.6B | India | Aria Telecom Solutions | Parth IP PBX | PBX, VoiP and Phone Systems | 2017 | n/a | In 2017, Punjab State Power Corporation implemented Parth IP PBX from Aria Telecom Solutions to support its consumer helpline operations in India. The Parth IP PBX deployment is categorized under PBX, VoiP and Phone Systems and appears on Aria Telecom's Discom Helpline client list, indicating use for Discom consumer-contact and complaint-management workflows. Implementation scope included Aria's Parth IP PBX platform with inferred use of Parth IVR and voice-logger modules based on Aria product pages and the Discom solution description. Functional capabilities configured align with contact-centre telephony, including IVR driven call intake, voice recording for complaint audit trails, and automatic call distribution and queue management typical of PBX and contact-centre tooling. The deployment was configured to instrument helpline telephony and contact-centre operations, integrating call routing and voice-logging into PSPCL front-line consumer service processes. Operational coverage focused on the utilities consumer helpline group in India, providing telephony infrastructure for complaint intake and case handoff to service teams. Governance emphasis centered on aligning Parth IP PBX and associated contact-centre tooling to complaint management workflows and helpline operating procedures, with configuration controls for IVR prompts and voice-logger retention. The implementation narrative is drawn from Aria Telecom's Discom Helpline documentation and Parth product descriptions, with module usage explicitly inferred from those sources. | |
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Tripura State Electricity Corporation India | Utilities | 2000 | $106M | India | Aria Telecom Solutions | Parth IP PBX | PBX, VoiP and Phone Systems | 2019 | n/a | In 2019, Tripura State Electricity Corporation India deployed Parth IP PBX from Aria Telecom Solutions to support its customer-service and complaint-management helpline. The Parth IP PBX implementation is categorized under PBX, VoiP and Phone Systems and is exposed via a tsecl.ariatelecom.net instance linked from the TSECL consumer complaint portal, confirming Aria Telecom's engagement for telephony-driven complaint handling. Module usage of Parth IP PBX is inferred from Aria Telecom product documentation and the portal linkage, indicating the implementation included interactive voice response IVR menus, automated call distribution ACD capabilities, and voice-logging or call recording to capture helpline interactions. Configuration appears focused on centralized call intake, menu-driven routing, and agent queuing consistent with PBX, VoiP and Phone Systems deployments for public utility customer service. The deployment architecture centers on an Aria-hosted Parth instance reachable at tsecl.ariatelecom.net, integrating telephony front-end functionality with the TSECL complaint portal to surface caller workflows and complaint submission endpoints. Operational scope is customer service and complaint management within TSECL in India, routing inbound citizen calls through IVR and ACD into voice-logged sessions for downstream handling. Governance and process alignment emphasize phone-based intake and recorded dispute evidence, with the telephony instance acting as the primary channel for helpline requests and complaint capture. The implementation narrative ties Tripura State Electricity Corporation India, Parth IP PBX, PBX, VoiP and Phone Systems, and the consumer complaint function into a coherent telephony-led complaint-management posture. |
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