List of PayPal Resolution Center Dispute Management Customers
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Since 2010, our global team of researchers has been studying PayPal Resolution Center Dispute Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased PayPal Resolution Center Dispute Management for Dispute Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using PayPal Resolution Center Dispute Management for Dispute Management include: Ticketmaster, a United States based Professional Services organisation with 6500 employees and revenues of $1.10 billion, TDot Performance Canada, a Canada based Automotive organisation with 25 employees and revenues of $12.0 million, Naturgy Mexico, a Mexico based Oil, Gas and Chemicals organisation with 10 employees and revenues of $1.8 million and many others.
Contact us if you need a completed and verified list of companies using PayPal Resolution Center Dispute Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The PayPal Resolution Center Dispute Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Naturgy Mexico | Oil, Gas and Chemicals | 10 | $2M | Mexico | PayPal | PayPal Resolution Center Dispute Management | Dispute Management | 2023 | n/a | In 2023, Naturgy Mexico implemented PayPal Resolution Center Dispute Management. Naturgy Mexico integrated PayPal Checkout to drive digital bill payments and increase app usage, and the PayPal Resolution Center Dispute Management application was deployed to handle billing disputes and customer claims for payments processed via PayPal in the Mexico market. The implementation emphasized core Dispute Management capabilities, including case management, evidence submission, dispute lifecycle tracking, automated status notifications, and customer communication workflows. Configuration work focused on dispute categorization, templated responses, and escalation rules to standardize handling of payment-related claims and reduce manual case routing. Operational scope centered on Payments and finance functions supporting customer service in Mexico, with centralized case handling routed through PayPal Resolution Center Dispute Management. Naturgy Mexico reported improved customer adoption after PayPal Checkout integration and a 50% increase in app engagement in the Mexico market, outcomes reported alongside the dispute handling deployment. | |
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TDot Performance Canada | Automotive | 25 | $12M | Canada | PayPal | PayPal Resolution Center Dispute Management | Dispute Management | 2024 | n/a | In 2024, TDot Performance Canada implemented PayPal Resolution Center Dispute Management to centralize dispute handling for its Canadian e-commerce operations. The PayPal Resolution Center Dispute Management application was provisioned alongside PayPal payment processing to provide a single workflow for capturing buyer disputes and managing case lifecycles within the retailer payments stack. Configuration emphasized core Dispute Management capabilities, including dispute case intake, structured evidence collection, case status tracking, and standardized customer communications. The implementation connects dispute records to the merchant order lifecycle and routes cases into finance and customer service for ownership and resolution, with audit logging and escalation rules defined to support ongoing governance and case review. | |
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Ticketmaster | Professional Services | 6500 | $1.1B | United States | PayPal | PayPal Resolution Center Dispute Management | Dispute Management | 2024 | n/a | In 2024 Ticketmaster implemented PayPal Resolution Center Dispute Management, deploying the PayPal Resolution Center Dispute Management application as part of its payments stack to support Dispute Management across the United States ticketing platform. This implementation extended Ticketmaster's collaboration with PayPal to simplify and scale the fan payment experience and to improve checkout and payment processing. The PayPal Resolution Center Dispute Management deployment focused on standard Dispute Management capabilities common to dispute platforms, including centralized case management, chargeback workflow automation, evidence collection and submission, and lifecycle tracking for disputed transactions. Configuration emphasized automated routing and status orchestration to align dispute workflows with Ticketmaster's payment flow and reconciliation processes. Operational integration linked PayPal Resolution Center Dispute Management directly to Ticketmaster's PayPal payments integration and checkout processing in the United States, bringing dispute handling into payments and finance operations and supporting customer service and chargeback response teams. Governance changes included standardized dispute intake and evidence workflows to streamline case ownership and cross-team coordination, and the rollout prioritized consistency across Ticketmaster's US sales channels while maintaining alignment with PayPal dispute procedures. |
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