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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

List of PhoneBurner CRM Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Cetera Financial Group Banking and Financial Services 1832 $1.0B United States PhoneBurner PhoneBurner CRM CRM 2021 n/a
In 2021, Cetera Financial Group implemented PhoneBurner CRM to modernize recruiting outreach for financial advisors across the United States. PhoneBurner CRM, in the CRM category, was adopted to embed calling capability directly into recruiting and CRM workflows and to increase visibility into outreach activity. The implementation centered on direct-dial capability accessed from within Salesforce and automated tracking and reporting to capture call activity and appointment outcomes. Configuration emphasized recruiting workflows, enabling users to initiate calls from candidate and advisor records and to log activity automatically for downstream reporting. Integration architecture connected PhoneBurner CRM with Salesforce, synchronizing call activity and appointment outcomes back into Salesforce records to support recruiting and sales operations. Operational coverage focused on talent acquisition and recruiting teams in the United States, with workflow alignment between recruiting, CRM, and appointment-setting functions. Governance and rollout emphasized configuring Salesforce workflows and reporting to support oversight of outreach, along with user configuration for direct-dial operations. The case study notes the implementation reduced time to set appointments and improved outreach oversight.
Unishippers Global Logistics Distribution 1500 $1.6B United States PhoneBurner PhoneBurner CRM CRM 2019 n/a
In 2019, Unishippers Global Logistics deployed PhoneBurner CRM to scale outbound sales and increase account executive productivity. Unishippers Global Logistics implemented PhoneBurner CRM in the CRM category to centralize inside-sales dialing and territory-based lead distribution across its U.S. operations. The implementation emphasized PhoneBurner CRM capabilities such as automated dialing, built-in reporting, and territory-based lead distribution to streamline inside-sales processes and improve sales accountability. Configuration centered on sales cadence orchestration and lead routing rules that aligned with account executive workflows and territory boundaries. PhoneBurner CRM was connected into Unishippers' sales operations and reporting environment to enable centralized visibility and accountability across account executives, facilitating territory assignments and performance tracking. Operational coverage focused on inside-sales and outbound account management teams across the United States. The rollout produced measurable activity changes reported by the company, with calls per representative increasing from roughly 50–75 to well over 200 per day, and the customer cited a corresponding boost in revenue across its U.S. operations. Governance emphasized territory-based distribution and reporting to sustain accountability and workflow consistency.
Yoshi Transportation 100 $25M United States PhoneBurner PhoneBurner CRM CRM 2020 n/a
In 2020, Yoshi implemented PhoneBurner CRM to power inside sales and outbound CRM driven outreach. The deployment used PhoneBurner CRM as the outbound engagement layer supporting inside sales across the United States, and the rollout corresponded with nearly 4x growth in users. Configuration emphasized automated outbound dialing, call logging, pre recorded voicemail drops and sequenced follow ups to accelerate lead cadence. PhoneBurner CRM logged over 150,000 calls and managed voicemail and follow up templates and workflows to systematize outreach. The implementation integrated PhoneBurner with Yoshi’s custom CRM to automate lead flow and synchronize call activity to contact records, enabling sales operations and lead management to route and prioritize contacts by engagement. This integration connected outbound dialing activity directly to Yoshi’s CRM based lead lifecycle, supporting inside sales and sales operations teams. Rollout concentrated on inside sales and outbound teams with operational coverage across the United States, focused on lead generation, prospect qualification and conversion workflows. Reported outcomes included improved live answer and conversion rates alongside the stated call volume and user growth.
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FAQ - APPS RUN THE WORLD PhoneBurner CRM Coverage

PhoneBurner CRM is a CRM solution from PhoneBurner.

Companies worldwide use PhoneBurner CRM, from small firms to large enterprises across 21+ industries.

Organizations such as Unishippers Global Logistics, Cetera Financial Group and Yoshi are recorded users of PhoneBurner CRM for CRM.

Companies using PhoneBurner CRM are most concentrated in Distribution, Banking and Financial Services and Transportation, with adoption spanning over 21 industries.

Companies using PhoneBurner CRM are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of PhoneBurner CRM across Americas, EMEA, and APAC.

Companies using PhoneBurner CRM range from small businesses with 0-100 employees - 33.33%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 66.67%, and global enterprises with 10,000+ employees - 0%.

Customers of PhoneBurner CRM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified PhoneBurner CRM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of CRM.