List of Pickzen AI Customers
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United States
Since 2010, our global team of researchers has been studying Pickzen AI customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Pickzen AI for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Pickzen AI for Chatbots and Conversational AI include: Vitruvi, a Canada based Retail organisation with 50 employees and revenues of $4.0 million, Northern Lites, a United States based Construction and Real Estate organisation with 10 employees and revenues of $2.0 million, Old Europe Duvet Company, a Canada based Manufacturing organisation with 3 employees and revenues of $1.0 million, Capital Coffee Corp., a United States based Leisure and Hospitality organisation with 10 employees and revenues of $1.0 million, Suki, a United States based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Pickzen AI, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Pickzen AI customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Capital Coffee Corp. | Leisure and Hospitality | 10 | $1M | United States | Pickzen | Pickzen AI | Chatbots and Conversational AI | 2019 | n/a |
In 2019, Capital Coffee Corp. implemented Pickzen AI on its public website. Pickzen AI is a Chatbots and Conversational AI application used to provide conversational engagement on the company site, supporting customer-facing interactions such as FAQ handling, product discovery, and basic order inquiry workflows.
The deployment is implemented as a site-embedded chat widget on https://www.cuveecoffee.com/, configured with conversational intents, scripted flows, and lead capture capabilities consistent with Chatbots and Conversational AI solutions. Operational ownership is handled by the small in-house team spanning customer service and marketing, who manage conversational content, intent tuning, and ongoing adjustments to chat flows through the application interface.
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Eyes Of Faith Optical | Retail | 10 | $1M | United States | Pickzen | Pickzen AI | Chatbots and Conversational AI | 2019 | n/a |
In 2019, Eyes Of Faith Optical implemented Pickzen AI on its website. Pickzen AI was deployed as a Chatbots and Conversational AI solution providing an on-site conversational interface for customer engagement, product guidance, and inquiry handling on the retail eyewear site.
The implementation centers on a web chat widget embedded in the company website, configured for retail customer support workflows typical of small optical retailers. Functional capabilities implemented include natural language understanding powered conversational flows, FAQ and product discovery support, and scripted inquiry and appointment capture to route customer requests to store staff. Operational scope is the public website serving online customer interactions in the United States, impacting front-office sales and customer service functions. Governance and content management are maintained internally by site administrators and store personnel, positioning the Eyes Of Faith Optical Pickzen AI Chatbots and Conversational AI deployment as a front-line customer engagement and online assistance layer.
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Northern Lites | Construction and Real Estate | 10 | $2M | United States | Pickzen | Pickzen AI | Chatbots and Conversational AI | 2020 | n/a |
In 2020, Northern Lites implemented Pickzen AI on their website. Pickzen AI is a Chatbots and Conversational AI deployment embedded as a web conversational assistant to handle front line customer interactions on the company site.
The implementation centers on an embedded website widget delivering conversational flows, natural language understanding for FAQ automation, session management, and lead capture through guided conversational forms. Pickzen AI was configured to present product and service information, collect prospect contact details, and escalate inquiries to human follow up within existing contact workflows.
Operational scope is focused on customer engagement and inquiry handling for Northern Lites, a small United States construction and real estate firm. Governance and content maintenance are managed through the web administration interface and conversational flow tooling, with updates applied to the site widget to refine responses and qualification logic.
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Northwest Pianos | Distribution | 10 | $1M | United States | Pickzen | Pickzen AI | Chatbots and Conversational AI | 2022 | n/a |
In 2022, Northwest Pianos deployed Pickzen AI on its public website using the Pickzen AI application to handle customer-facing queries. Pickzen AI is implemented as a Chatbots and Conversational AI solution embedded as a conversational widget, providing automated intent detection, scripted FAQ responses, and guided product discovery for visitors seeking information about instruments and purchasing options.
Functional configuration emphasizes conversational intent handling, lead capture through structured dialogs, and escalation paths to human contact details when conversations require personalization. Operational coverage centers on customer support and online sales inquiry workflows, with conversational content and response scripts maintained internally by Northwest Pianos staff to support ongoing tuning and governance of the Pickzen AI Chatbots and Conversational AI deployment.
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Old Europe Duvet Company | Manufacturing | 3 | $1M | Canada | Pickzen | Pickzen AI | Chatbots and Conversational AI | 2022 | n/a |
In 2022, Old Europe Duvet Company deployed Pickzen AI on its website. Pickzen AI is implemented as a customer facing conversational layer and is categorized under Chatbots and Conversational AI, providing on‑site interaction for visitors to browse products and ask questions. The deployment is web embedded on the company site for a Canada based manufacturer with a three person staff, indicating a lightweight, vendor hosted runtime model that surfaces on product pages and contact flows.
Functionally the implementation uses common Chatbots and Conversational AI capabilities, including natural language question and answer for product details, FAQ automation, and lead capture for follow up by staff. Configuration and content updates are managed through the Pickzen AI administrative interface, with the small internal team centralizing oversight and periodic content maintenance. The design prioritizes customer service and product discovery workflows for Old Europe Duvet Company, with the Pickzen AI application supporting front line inquiry handling and routing prospects to human contact when needed.
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Professional Services | 10 | $1M | United States | Pickzen | Pickzen AI | Chatbots and Conversational AI | 2020 | n/a |
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Retail | 50 | $4M | Canada | Pickzen | Pickzen AI | Chatbots and Conversational AI | 2019 | n/a |
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