List of ProcessMaker IDP Customers
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Since 2010, our global team of researchers has been studying ProcessMaker IDP customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ProcessMaker IDP for Intelligent Document Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ProcessMaker IDP for Intelligent Document Processing include: Ahold Delhaize Netherlands, a Netherlands based Retail organisation with 100000 employees and revenues of $22.26 billion, KPN, a Netherlands based Communications organisation with 6887 employees and revenues of $6.42 billion, Ministry of Justice & Safety, a Netherlands based Government organisation with 300 employees and revenues of $50.0 million and many others.
Contact us if you need a completed and verified list of companies using ProcessMaker IDP, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ProcessMaker IDP customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Ahold Delhaize Netherlands | Retail | 100000 | $22.3B | Netherlands | ProcessMaker | ProcessMaker IDP | Intelligent Document Processing | 2020 | n/a | In 2020, Ahold Delhaize Netherlands engaged Doculayer for large-scale unstructured document processing, a deployment that is now aligned with ProcessMaker IDP in the Intelligent Document Processing category. The initial engagement focused on retail document classes common to supermarket operations, including supplier invoices, contract documents, and unstructured store workflows across the Netherlands. The implementation encompassed core Intelligent Document Processing capabilities, including high-volume OCR and layout analysis, machine learning based document classification, named entity extraction, and configurable extraction rules. ProcessMaker IDP is presented as the current application identity, with human-in-the-loop validation queues and iterative model training pipelines used to raise accuracy for Dutch language inputs and diverse retail document formats. Operationally the environment was integrated into downstream enterprise workflows for procurement, merchandising and store operations, feeding extracted data into transactional and content repositories and into automated review queues. Deployment architecture emphasized a centralized ingestion and processing pipeline to normalize heterogeneous document streams before extraction and handoff to business process consumers. Governance focused on role based review workflows, configurable extraction policies, and staged rollout to retail business functions to control classification and correction flows. The narrative reflects Doculayer’s documented customer engagement now mapped to ProcessMaker IDP, retaining operational scope within Ahold Delhaize Netherlands retail use cases and Intelligent Document Processing functional modules. | |
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KPN | Communications | 6887 | $6.4B | Netherlands | ProcessMaker | ProcessMaker IDP | Intelligent Document Processing | 2023 | n/a | In 2023, KPN migrated six different environments into ProcessMaker IDP to create a single centralized contract repository in the Netherlands. The implementation was scoped to contract management and compliance and used ProcessMaker IDP as the core Intelligent Document Processing platform for consolidated document handling and retention control. ProcessMaker IDP was configured to apply OCR and metadata extraction to ingest contracts at scale, extracting contract start and end dates and other metadata required for retention and search. The deployment combined automated indexing, searchable metadata stores, and document classification consistent with Intelligent Document Processing workflows, producing a consolidated view of approximately 2 million contracts. Operational coverage focused on enterprise contract management and compliance teams within KPN, centralizing previously distributed contract stores into a single repository to simplify discovery and legal review. The project emphasized searchable metadata and retention attributes to support ongoing compliance and records management responsibilities. Governance and rollout standardized metadata capture and retention controls across the six environments, aligning extraction rules and search taxonomies to reduce variability in contract indexing. The implementation delivered a consolidated contract inventory of about 2 million records and reduced manual search time for contract retrieval and compliance activities. | |
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Ministry of Justice & Safety | Government | 300 | $50M | Netherlands | ProcessMaker | ProcessMaker IDP | Intelligent Document Processing | 2020 | n/a | In 2020, the Ministry of Justice & Safety implemented document classification and extraction capabilities using Doculayer, an engagement that is now encompassed by ProcessMaker IDP, to process large volumes of unstructured government documents. The deployment aligns with the Intelligent Document Processing category and centered on automated classification and data extraction modules to improve findability and support compliance across ministry records. ProcessMaker IDP, as the current successor to Doculayer, represents the same core functionality in classification, entity extraction, and structured output generation used in the engagement, enabling records management, legal review workflows, and regulatory compliance processes to surface extracted metadata and searchable content. Governance emphasis in the rollout included standardized extraction taxonomies and indexed repositories to improve retrieval and auditability, with operational coverage focused on ministry document stores and records management processes. |
Buyer Intent: Companies Evaluating ProcessMaker IDP
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