List of Proximity Retail Super-App Customers
London, EC2A 4NJ,
United Kingdom
Since 2010, our global team of researchers has been studying Proximity Retail Super-App customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Proximity Retail Super-App for Personalization and Product Recommendations from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Proximity Retail Super-App for Personalization and Product Recommendations include: Lafayette 148, a United States based Consumer Packaged Goods organisation with 1500 employees and revenues of $2.00 billion, Helzberg Diamonds, a United States based Retail organisation with 2500 employees and revenues of $500.0 million, Joseph Luxury, a United Kingdom based Retail organisation with 50 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using Proximity Retail Super-App, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Proximity Retail Super-App customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Helzberg Diamonds | Retail | 2500 | $500M | United States | Proximity | Proximity Retail Super-App | Personalization and Product Recommendations | 2024 | n/a |
In 2024, Helzberg Diamonds deployed Proximity Retail Super-App across its U.S. stores to enable associate-led clienteling, personalised product recommendations and appointment booking. The implementation is categorized under Personalization and Product Recommendations and focused on embedding in-store CRM workflows to drive highly targeted customer engagement.
The Proximity Retail Super-App implementation concentrated on clienteling modules, a product recommendation layer tuned for jewelry assortments, appointment booking workflows, and in-store CRM record access for sales associates. Configuration emphasized mobile associate workflows, customer profile consolidation, and rule based personalization controls to surface product suggestions and appointment slots at point of sale and in pre-visit communications.
The U.S. retail CRM deployment covered store level sales and customer service teams, aligning merchandising and store operations around personalised outreach and appointment management. According to Proximity’s case study the deployment delivered over $12M in attributed sales and improved store productivity and consistency in personalisation.
Rollout followed activation across U.S. retail locations with centralized governance for recommendation tuning, content controls and training to standardize clienteling workflows. Governance and process changes focused on operationalizing appointment led engagement and consistent personalization across stores.
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Joseph Luxury | Retail | 50 | $5M | United Kingdom | Proximity | Proximity Retail Super-App | Personalization and Product Recommendations | 2024 | n/a |
In 2024 Joseph Luxury deployed Proximity Retail Super-App as its retail CRM to capture customer data, power personalised outreach and standardise clienteling across its UK stores, targeting the Personalization and Product Recommendations category. The Proximity Retail Super-App implementation served as the central mechanism to aggregate in-store customer interactions and enable data-driven product suggestions on the shop floor.
The implementation emphasized clienteling and recommendation capabilities, including customer profile aggregation, a recommendation engine for product suggestions, and personalised outreach workflows used by store advisors. Configuration focused on clienteling workspaces and campaign orchestration to drive repeat visits and improve sell-through, with analytics surfaces to inform in-store engagement strategies.
Operational scope covered retail sales and store-level clienteling across Joseph Luxury locations in the United Kingdom, affecting sales floor workflows, CRM processes, and customer retention activities. Governance centered on standardising clienteling practices across stores and embedding the Proximity Retail Super-App into advisor workflows to strengthen long-term customer relationships and increase retention and sell-through as described in the vendor case study.
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Lafayette 148 | Consumer Packaged Goods | 1500 | $2.0B | United States | Proximity | Proximity Retail Super-App | Personalization and Product Recommendations | 2024 | n/a |
In 2024, Lafayette 148 implemented Proximity Retail Super-App in its SoHo boutique to power clienteling, personalised outreach and in store CRM. The Proximity Retail Super-App was deployed as part of a US retail CRM implementation under the Personalization and Product Recommendations category, with an explicit focus on customer data capture and delivering personalised product recommendations to boutique visitors.
The implementation configured capabilities for customer profile capture, profile enrichment, personalised recommendation delivery, and communication workflows used by store stylists to manage customer communications and outreach. Operational coverage centered on the SoHo boutique and stylist workflows, with the application embedded into in store CRM processes to support clienteling and follow up. Governance emphasized embedding the tool into stylist workflows and CRM processes to change how customer relationships are recorded and managed. Proximity’s case study reports improved stylist to client communication and increased engagement and in store conversion rates as outcomes of the deployment.
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