List of Pulseway RMM Customers
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Since 2010, our global team of researchers has been studying Pulseway RMM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Pulseway RMM for Remote Monitoring and Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Pulseway RMM for Remote Monitoring and Management include: Caritas Vienna, a Austria based Non Profit organisation with 5948 employees and revenues of $552.0 million, Compusoft, a Denmark based Professional Services organisation with 48 employees and revenues of $10.0 million, Solvera Tech, a United States based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Pulseway RMM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Pulseway RMM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Caritas Vienna | Non Profit | 5948 | $552M | Austria | Pulseway | Pulseway RMM | Remote Monitoring and Management | 2016 | n/a |
In 2016, Caritas Vienna deployed Pulseway RMM in the Remote Monitoring and Management category to centralize operational visibility across its IT estate. The deployment targeted 120 servers, VMware hosts and distributed offices across Austria, and was staffed by a core team of five IT administrators responsible for monitoring and incident response.
The implementation emphasized proactive monitoring, mobile remote management and security controls. Pulseway RMM was configured to surface alerts from server and hypervisor health checks, enable remote fixes via mobile devices and support endpoint security actions including remote wipe of a stolen laptop. These functional capabilities aligned with standard Remote Monitoring and Management workflows for incident detection, remediation and endpoint control.
Operational coverage extended to distributed offices across Austria and provided continuous 24/7 monitoring coverage across the region. The system was used primarily by IT operations and security teams to standardize alerting and response processes, and to enable mobile-first remediation and on-call supervision.
Outcomes reported in the deployment narrative included improved response times, the ability to perform remote fixes via mobile devices, protection of sensitive data through remote wipe capability and extension of 24/7 monitoring coverage across Caritas Viennas regional sites.
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Compusoft | Professional Services | 48 | $10M | Denmark | Pulseway | Pulseway RMM | Remote Monitoring and Management | 2012 | n/a |
CompuSoft implemented Pulseway RMM in 2012. The Danish software provider deployed Pulseway RMM on-premise as a Remote Monitoring and Management solution to monitor and remotely manage kiosks, servers and customer-facing systems.
Deployment centered on agent-based monitoring and remote management across both internal and customer environments, instrumenting kiosks and server estates to enable continuous health checks, alerting and remote remediation. The implementation now monitors hundreds of endpoints across hosted and on-prem customers, centralizing visibility for uptime maintenance and operational monitoring.
Operational impact included faster incident response and 24/7 availability for self-service operations, with Pulseway RMM delivering monitoring, remote control and alerting capabilities to support service continuity. Governance emphasis focused on incident workflows and operational runbooks to operationalize remote remediation across customer-facing systems and internal IT operations.
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Solvera Tech | Professional Services | 10 | $1M | United States | Pulseway | Pulseway RMM | Remote Monitoring and Management | 2022 | n/a |
In 2022 Solvera Tech implemented Pulseway RMM as the core of its managed IT and cybersecurity service offering. Pulseway RMM, classified as Remote Monitoring and Management, was provisioned at the Orlando, FL based MSP to centralize endpoint monitoring, patch management, device onboarding, and vulnerability scanning.
The deployment emphasized automated patching workflows, scripted device onboarding, and scheduled vulnerability scans, configured through Pulseway RMM's endpoint management and alerting capabilities. Configuration included agent rollout, policy based patch schedules, and automated remediation routines to standardize technician response and reduce manual interventions.
Operational integration focused on consolidating service delivery and security operations, enabling technicians to triage alerts and escalate into security service packages. The implementation supported Solvera Tech's effort to scale operations and win higher margin security work across its US customer base.
Governance established standardized onboarding scripts and patching policies enforced through the RMM platform, with process changes captured in runbooks and operational procedures. In a six month period in 2024 Solvera Tech reported an additional $100,000 in revenue attributed to services enabled by Pulseway RMM and related security integrations in the US market.
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