List of QSoft Zozi RPA Customers
İstanbul, 34520,
Turkey
Since 2010, our global team of researchers has been studying QSoft Zozi RPA customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased QSoft Zozi RPA for Robotic Process Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using QSoft Zozi RPA for Robotic Process Automation include: Petrol Ofisi (A Vitol Group company), a Turkey based Oil, Gas and Chemicals organisation with 1020 employees and revenues of $6.02 billion, Cokyasar Holding Turkey, a Turkey based Manufacturing organisation with 800 employees and revenues of $170.0 million, Ipekyol Turkey, a Turkey based Retail organisation with 2000 employees and revenues of $150.0 million and many others.
Contact us if you need a completed and verified list of companies using QSoft Zozi RPA, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The QSoft Zozi RPA customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Cokyasar Holding Turkey | Manufacturing | 800 | $170M | Turkey | QSoft Bilisim | QSoft Zozi RPA | Robotic Process Automation | 2022 | n/a | In 2022, Cokyasar Holding Turkey implemented QSoft Zozi RPA to operationalize QSoft's WhatsApp digital assistant Coozy for employee-facing automation across HR and service desk functions. The deployment used QSoft Zozi RPA within a Robotic Process Automation architecture to enable 24/7 multilingual conversational access across Türkiye, and QSoft public communications describe the assistant as AI enabled. The implementation concentrated on HR self-service workflows including annual leave requests and payroll inquiries, plus help-desk ticketing and employee information access. QSoft Zozi RPA was used to orchestrate automated workflows that execute the end to end steps triggered by WhatsApp conversations, incorporating conversational intent handling, task orchestration, and exception routing to human agents when required. Integrations focused on backend HR and payroll systems and on the help-desk ticketing queue, with QSoft Zozi RPA bridging the conversational front end and transaction execution in back-office systems. Operational scope covered HR and IT help-desk functions for Çokyaşar Holding's Türkiye operations and the employee population, and governance emphasized automated workflow orchestration, multilingual coverage, and continuous availability as described in the QSoft success story. | |
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Ipekyol Turkey | Retail | 2000 | $150M | Turkey | QSoft Bilisim | QSoft Zozi RPA | Robotic Process Automation | 2024 | n/a | In 2024, Ipekyol Turkey worked with QSoft Bilisim to transform WhatsApp into a corporate communications channel for store reporting, HR requests and frontline operations across its Turkish retail network. The initiative incorporated QSoft Zozi RPA, a Robotic Process Automation application, to bridge conversational inputs and backend operational workflows. QSoft Zozi RPA was configured to ingest WhatsApp messages, parse structured and semi-structured store reports, and orchestrate automated data ingestion and reporting processes, an inference supported by vendor materials and public comments from the Ipekyol Technology Director. Implemented functional capabilities align with Robotic Process Automation patterns, including message-to-data parsing, rule-based routing, data mapping, and scheduled report generation into operational reporting pipelines. The full application name QSoft Zozi RPA is used to centralize these automation and orchestration activities. Operational scope covered store-level employees, store managers, and HR teams across Ipekyol's Turkish retail network, centralizing employee communications and store data collection into the WhatsApp channel. Governance and workflow controls were introduced to standardize message formats and routing rules through the RPA layer, embedding process orchestration into frontline reporting and HR request handling. The vendor lists Ipekyol as a customer and the Ipekyol Technology Director publicly described the project, corroborating the use of QSoft Zozi RPA in this communications-to-automation implementation. | |
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Petrol Ofisi (A Vitol Group company) | Oil, Gas and Chemicals | 1020 | $6.0B | Turkey | QSoft Bilisim | QSoft Zozi RPA | Robotic Process Automation | 2024 | n/a | In 2024, Petrol Ofisi (A Vitol Group company) implemented QSoft Zozi RPA as part of a Robotic Process Automation deployment to support the Lubi WhatsApp digital assistant. The Lubi assistant automates lubricant product selection, supplies technical sheets, and locates service points for customers across Turkey, registering roughly 6,000 user requests in seven months and demonstrating rapid adoption for customer engagement and sales operations. QSoft Zozi RPA is configured to orchestrate routine backend processes that enable the conversational front end. The implementation centralizes catalog retrieval, assembles product and technical sheet payloads, and executes location lookups, automating query handling, content assembly, and response delivery to WhatsApp templates. The technical architecture links the WhatsApp customer channel to automated RPA flows and product information sources, enabling near real time responses without naming specific backend systems. Operational coverage focuses on customer experience and sales operations in Turkey, supporting thousands of requests and continuous conversational handling across service point discovery and product recommendation scenarios. Governance includes content and intent management workflows, handoff rules for escalation to human agents, and operational monitoring to manage high request volumes. The use of QSoft Zozi RPA with the Lubi assistant reflects a targeted Robotic Process Automation pattern for automating lookup, retrieval, and catalog delivery tasks that underpin digital customer interactions. |
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