List of Quadient Neopost OMS-500 Customers
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Since 2010, our global team of researchers has been studying Quadient Neopost OMS-500 customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Quadient Neopost OMS-500 for Document Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Quadient Neopost OMS-500 for Document Management include: Citizens Property Insurance Corporation, a United States based Insurance organisation with 1400 employees and revenues of $2.88 billion, Grand Union Housing Group United Kingdom, a United Kingdom based Non Profit organisation with 381 employees and revenues of $119.0 million, PracticeMax, a United States based Professional Services organisation with 400 employees and revenues of $50.0 million, RowCal, a United States based Construction and Real Estate organisation with 350 employees and revenues of $40.0 million and many others.
Contact us if you need a completed and verified list of companies using Quadient Neopost OMS-500, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Quadient Neopost OMS-500 customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Citizens Property Insurance Corporation | Insurance | 1400 | $2.9B | United States | Quadient | Quadient Neopost OMS-500 | Document Management | 2015 | n/a |
In 2015 Citizens Property Insurance Corporation implemented Quadient Neopost OMS-500 as part of its Document Management portfolio, establishing a managed output and mailroom processing capability across support teams. The Quadient Neopost OMS-500 deployment was positioned alongside Neopost PrintMachine and Neopost WTS to centralize document production workflows and output routing for multiple business units.
Operational responsibility covered application upgrades and staging across both Production and Lifecycle domains, with Citizens providing Tier II support for a broader application set that included 1099 Pro, ACL Analytics, Idox CAFM, SpendMap, and Ryan Tracker Tracker PRO. Quadient Neopost OMS-500 was configured to support print management and document output orchestration, while PrintMachine and WTS supplied complementary print stream processing and workflow control capabilities consistent with Document Management functional patterns.
The program included Tier II support for Centerpoint ERP based upon Oracle Fusion Cloud, and coordination of change activities with business units, application vendors, Change Management, Enterprise Architecture, Desktop Engineering and Server Support teams. Upgrade and migration events were documented and communicated through Rally and Request for Change processes via myService, ensuring change records and approvals followed institutional governance.
Documentation and knowledge management were formalized, with application change white papers, context diagrams, and troubleshooting guides produced for operational teams. These artifacts supported staged rollouts, handoffs between Server Support and Desktop Engineering, and ongoing incident resolution for Quadient Neopost OMS-500 and the broader Document Management estate.
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Grand Union Housing Group United Kingdom | Non Profit | 381 | $119M | United Kingdom | Quadient | Quadient Neopost OMS-500 | Document Management | 2020 | n/a |
In 2020, Grand Union Housing Group implemented Quadient Neopost OMS-500 to centralize outgoing mail and support agile working after a staff relocation. The deployment is described in customer materials that reference Quadient Impress Distribute, and this narrative maps that reference to the Quadient Neopost OMS-500 product family within the Document Management category.
The implementation focused on Document Management capabilities for centralized outgoing mail processing, enabling remote submission of print and mail jobs from dispersed staff, and tighter postage control at the point of dispatch. Configuration emphasized job intake and queuing, standardized output workflows for batching and sorting, and policy controls for postage management consistent with output management solutions.
Operational coverage extended across the organization’s mailroom and administrative functions, with the solution serving distributed teams who submit jobs remotely and a centralized processing node that consolidates physical mail production. Governance changes included standardized outgoing mail workflows and control points for postage approval and job routing to enforce consistent mail handling and cost controls.
The customer story explicitly cites better postage control and an estimated annual saving in postage and operational costs as outcomes of the Quadient Impress Distribute implementation mapped here to Quadient Neopost OMS-500. The case underscores the application relationship: Grand Union Housing Group Quadient Neopost OMS-500 Document Management supporting mailroom, communications, and administrative operations.
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PracticeMax | Professional Services | 400 | $50M | United States | Quadient | Quadient Neopost OMS-500 | Document Management | 2020 | n/a |
In 2020, PracticeMax implemented Quadient Neopost OMS-500 to automate generation, grouping and multi-channel delivery of claims and supporting documents. The deployment targeted PracticeMax revenue-cycle and billing operations in the United States and is categorized as Document Management.
The implementation leveraged Quadient Impress Automate for template-driven document composition and batch production, and Quadient Impress Distribute for channel orchestration and distribution rules. The Quadient Neopost OMS-500 lineage is reflected in the use of Impress Automate and Impress Distribute, enabling automated grouping, sorting logic and channel selection for print and electronic delivery.
Operational coverage centered on PracticeMax billing and claims production workflows, where the Document Management solution was embedded into mail production and claims output processes. Configuration focused on automated job scheduling, batch consolidation for claim runs, and automated distribution rules that route outputs to print, postal channels or electronic delivery according to business rules.
Governance changes included centralized template and job definition management, role-based approval for production jobs, and exception handling for nonstandard claims packets. The implementation removed manual printing, sorting and mailing tasks from day-to-day billing operations and established automated audit trails for document production.
PracticeMax reported measured postage and labor savings following the deployment, consistent with the documented outcomes in Quadient’s case study. Quadient Neopost OMS-500, implemented as the Impress family modules, served as the core Document Management platform for PracticeMax revenue-cycle and billing functions.
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Construction and Real Estate | 350 | $40M | United States | Quadient | Quadient Neopost OMS-500 | Document Management | 2021 | n/a |
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