List of Quaere Digi Pay Customers
Lucknow, 226010,
India
Since 2010, our global team of researchers has been studying Quaere Digi Pay customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Quaere Digi Pay for Utilities Customer Care and Billing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Quaere Digi Pay for Utilities Customer Care and Billing include: Quality Chemical Industries Uganda, a Uganda based Life Sciences organisation with 580 employees and revenues of $71.0 million, Kanpur Smart City India, a India based Government organisation with 60 employees and revenues of $30.0 million, Mahatma Gandhi Kashi Vidyapith India, a India based Education organisation with 500 employees and revenues of $10.0 million, Kanpur Smart City India, a India based Government organisation with 50 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using Quaere Digi Pay, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Quaere Digi Pay customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Kanpur Smart City India | Government | 60 | $30M | India | Quaere eTechnologies | Quaere Digi Pay | Utilities Customer Care and Billing | 2023 | n/a |
In 2023, Kanpur Smart City implemented Quaere Digi Pay, a mobile utility payment and customer service application delivered by Quaere eTechnologies. The deployment focused on bill presentment and payment for municipal utilities including water, sewerage, and electricity, aligning with Utilities Customer Care and Billing use cases. The mobile application enables citizens across Kanpur to view and pay municipal utility bills and to register service complaints through self-service interfaces.
Quaere Digi Pay was configured to expose core utility billing and payments functionality along with complaint registration and account management capabilities. The implementation emphasized mobile-first bill presentment, electronic payment processing workflows, receipt issuance, and citizen-facing self-service automation consistent with Utilities Customer Care and Billing functional patterns.
Operational coverage centered on municipal revenue collection and customer care functions, where vendor reporting indicates the deployment improved online collections and citizen self-service. Governance and operational workflows were adjusted to incorporate electronic payment recordkeeping and complaint routing into municipal service teams, supporting reconciliation and customer support processes for the city’s utility operations.
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Kanpur Smart City India | Government | 50 | $5M | India | Quaere eTechnologies | Quaere Digi Pay | Utilities Customer Care and Billing | 2023 | n/a |
In 2023, Kanpur Smart City India implemented Quaere Digi Pay to deliver a citizen-facing website and mobile app for municipal service access. The deployment targeted the Utilities Customer Care and Billing category in India, exposing water tax, sewerage billing, and complaint reporting through the Quaere Digi Pay mobile payments and utility-billing module.
The implementation configured a citizen portal and mobile application workflows, combining a billing engine, payment processing capability, and complaint management functionality typical of Utilities Customer Care and Billing solutions. Quaere Digi Pay was used to surface bill presentment, payment submission, and complaint intake within a unified user experience, aligning customer care and billing processes within the municipal utility context.
Operational coverage focused on municipal utilities departments within Kanpur Smart City, delivering web and mobile channels for citizens to view and pay water and sewerage dues and to register complaints. Integrations emphasized online payment flows and government utility work orders, and the solution was instrumented to drive end to end bill generation, payment reconciliation, and complaint triage workflows.
Governance and configuration centered on embedding municipal billing rules and customer service workflows into the Quaere Digi Pay deployment, with the vendor success listing identifying the engagement. The profile reflects a vendor delivered citizen engagement and utility-billing implementation in 2023 for Kanpur Smart City India.
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Mahatma Gandhi Kashi Vidyapith India | Education | 500 | $10M | India | Quaere eTechnologies | Quaere Digi Pay | Utilities Customer Care and Billing | 2021 | n/a |
In 2021, Mahatma Gandhi Kashi Vidyapith India implemented Quaere Digi Pay, a Utilities Customer Care and Billing application. Quaere lists Mahatma Gandhi Kashi Vidyapith among its vendor success stories indicating delivery of a website and mobile application to support university services, including student and administrative payments and service requests in the India region.
Use of the Quaere Digi Pay payments and billing module is inferred from Quaere product offerings and is not explicitly documented on the vendor page. The implementation narrative describes functional scope consistent with Utilities Customer Care and Billing deployments, including web and mobile front ends, billing and invoicing workflows, payment processing interfaces, customer account and service request management, and student finance and administrative function support. Operational coverage centers on university student services and administrative departments in India, with governance and workflow alignment expected between campus finance teams and administrative operations to manage billing cycles, service requests, and user access under the Utilities Customer Care and Billing model.
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Life Sciences | 580 | $71M | Uganda | Quaere eTechnologies | Quaere Digi Pay | Utilities Customer Care and Billing | 2022 | n/a |
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Buyer Intent: Companies Evaluating Quaere Digi Pay
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