List of Qualco Debt Management Customers
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Since 2010, our global team of researchers has been studying Qualco Debt Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Qualco Debt Management for Debt Collection and Recovery from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Qualco Debt Management for Debt Collection and Recovery include: Intrum AB, a Sweden based Banking and Financial Services organisation with 8505 employees and revenues of $1.70 billion, KBC Bank Ireland, a Ireland based Banking and Financial Services organisation with 1500 employees and revenues of $107.0 million, Cabot Financial Portugal, a Portugal based Banking and Financial Services organisation with 32 employees and revenues of $12.0 million and many others.
Contact us if you need a completed and verified list of companies using Qualco Debt Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Qualco Debt Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Cabot Financial Portugal | Banking and Financial Services | 32 | $12M | Portugal | Qualco | Qualco Debt Management | Debt Collection and Recovery | 2022 | n/a |
In 2022, Cabot Financial Portugal implemented Qualco Debt Management, deploying QUALCO Collections & Recoveries to manage multiple acquired debt portfolios within its Portugal finance and collections operations. The initiative targeted core Debt Collection and Recovery activities and centralized portfolio administration for the Portuguese entity.
The implementation concentrated on portfolio ingestion and centralized case management, with configuration of automated legal case processing workflows and collections orchestration to accelerate cash flow and reduce manual case handling. Qualco Debt Management was configured to support account segmentation, case lifecycle management, and collections workflow automation consistent with standard Debt Collection and Recovery functional capabilities.
Go-live is estimated in 2022 based on the vendor timeline, and a Qualco case study published January 17, 2023 reported measurable operational improvements after the QUALCO Collections & Recoveries rollout. Governance updates emphasized process standardization and centralized collections operations across finance and collections teams in Portugal.
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Intrum AB | Banking and Financial Services | 8505 | $1.7B | Sweden | Qualco | Qualco Debt Management | Debt Collection and Recovery | 2019 | n/a |
In 2019, Intrum AB deployed Qualco Debt Management, a solution in the Debt Collection and Recovery category. The deployment used QUALCO Collections & Recoveries across 24 European countries to standardize collections operations within finance and collections functions at group level.
Implementation focused on core Collections and Recoveries modules of Qualco Debt Management, configured for standardized case management, automated collections workflows, and staged recovery processes. Configurations emphasized consistent customer segmentation, scripted agent workflows, and automated task orchestration to harmonize operational execution across sites.
Operational scope covered finance and collections teams across Europe, with a phased rollout across 24 countries to align regional processes to a single platform. The deployment approach combined centralized configuration management with localized parameterization to address national regulatory and language requirements.
Governance established group level standards and centralized workflow governance, shifting decentralized practices to standardized operating procedures enforced through Qualco Debt Management. The program delivered group level standardisation and targeted expected cost reductions, with the program starting in 2019 and estimated go live across markets in 2020.
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KBC Bank Ireland | Banking and Financial Services | 1500 | $107M | Ireland | Qualco | Qualco Debt Management | Debt Collection and Recovery | 2019 | n/a |
In 2019 KBC Bank Ireland began implementation of Qualco Debt Management to support its collections operations. The deployment targeted the bank’s finance and collections teams in Ireland and aligned with the Debt Collection and Recovery category.
The project leveraged QUALCO Collections & Recoveries capabilities, with configuration focused on case management, collections workflows, automated segmentation, contact strategy orchestration and payment arrangement tracking that are typical for debt collection platforms. Qualco Debt Management was configured to centralize account treatment logic and operational collections processes.
A core technical component was integration with the Temenos T24 core banking system, enabling account and transaction synchronization, status updates and payment posting between the core ledger and the collections application. Integration work concentrated on transactional interfaces and data synchronization so collection cases referenced live customer balances and payment histories.
Governance emphasized standardized collections workflows, case lifecycle controls and auditability to meet banking operational and compliance requirements in Ireland. Rollout sequencing and process change management were organized around the finance and collections functions to embed the Debt Collection and Recovery application into daily operational practice.
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