List of Qualtrics Community Customers
Provo, 84604, UT,
United States
Since 2010, our global team of researchers has been studying Qualtrics Community customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Qualtrics Community for Community Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Qualtrics Community for Community Management include: University of Michigan Health, a United States based Healthcare organisation with 26000 employees and revenues of $5.50 billion, Post Office, a United Kingdom based Professional Services organisation with 3719 employees and revenues of $1.16 billion, City of Minneapolis, Minnesota, a United States based Government organisation with 2000 employees and revenues of $1.13 billion and many others.
Contact us if you need a completed and verified list of companies using Qualtrics Community, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Qualtrics Community customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
 |
City of Minneapolis, Minnesota | Government | 2000 | $1.1B | United States | Qualtrics | Qualtrics Community | Community Management | 2017 | n/a | In 2017 the City of Minneapolis implemented Qualtrics Community as a Community Management application to centralize citizen feedback for municipal programs. The deployment of Qualtrics Community supported public outreach and program evaluation workflows for city-run community clinics and event-based engagement activities. The implementation emphasized survey authoring and structured feedback capture, using Qualtrics Community to collect quantitative and qualitative responses about service utilization, the effectiveness of marketing and resource distribution, and suggestions for subsequent events. Reporting and dashboarding capabilities were used to evaluate aggregated survey data and to surface recurring themes for program teams. Operational coverage focused on community clinics and outreach programs across Minneapolis, with program managers, outreach coordinators, and event staff using Qualtrics Community for intake and post-event evaluation. Data collection workflows were configured to accommodate in-person and event-driven survey administration consistent with municipal engagement practices. Governance centered on standardized survey instruments and an evaluation cadence, enabling consistent analysis of service utilization and marketing effectiveness across departments. The City of Minneapolis used Qualtrics Community to institutionalize feedback loops, guiding iterative planning for subsequent community events and clinic services. | |
 |
Post Office | Professional Services | 3719 | $1.2B | United Kingdom | Qualtrics | Qualtrics Community | Community Management | 2017 | n/a | In 2017 Post Office implemented Qualtrics Community to centralise customer feedback across its retail network. The deployment leveraged the Qualtrics XM Platform to standardise and centralise how the organisation collects, analyse and takes action on feedback gathered across 11,500 branches, addressing customer service across the entire customer journey. This positions Qualtrics Community within the Community Management category to support frontline retail operations and customer service functions. Configuration emphasized centralised feedback intake, community-driven channels for customer and branch feedback, structured analysis workflows and action management to route insights to customer operations and CX teams. Operational scope covered the Post Office retail network and customer experience teams, and governance introduced standardised feedback taxonomy and response workflows to create consistent closed loop action across branches. The implementation enabled the Post Office to standardise and centralise feedback processes using Qualtrics Community, aligning Community Management capabilities with customer service and retail operations. | |
 |
University of Michigan Health | Healthcare | 26000 | $5.5B | United States | Qualtrics | Qualtrics Community | Community Management | 2016 | n/a | In 2016, University of Michigan Health implemented Qualtrics Community as a Community Management solution to support the Program for Multi-Cultural Health, UMHS. The deployment focused on centralized intake and structured reporting to satisfy funding compliance requirements, with the team learning and utilizing Qualtrics Community alongside a Community Benefit Tracker to manage submissions. Qualtrics Community was configured to support standard Community Management capabilities, including form and survey intake, review workflows, data validation rules, role based access controls, and audit trails for reporting integrity. The implementation emphasized template driven data capture and review queues to streamline the collection, review, and input lifecycle for community benefit reports. Operational coverage centered on the Program for Multi-Cultural Health within UMHS, where staff used Qualtrics and the Community Benefit Tracker together to collect, review, and input 296 reports. The approach connected program level intake with centralized reporting processes, enabling consistent record creation and traceability for funding documentation. Governance was established through documented review workflows and staff training, with users instructed to follow the configured intake and review sequences to meet funder requirements. The explicit outcome recorded from the implementation was the collection and processing of 296 reports to adhere to program funding obligations. |
Buyer Intent: Companies Evaluating Qualtrics Community
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||