List of Queue-it Customers
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Since 2010, our global team of researchers has been studying Queue-it customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Queue-it for Content Delivery Network from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Queue-it for Content Delivery Network include: Snipes, a Germany based Retail organisation with 2300 employees and revenues of $797.0 million, Rakuten France, a France based Retail organisation with 300 employees and revenues of $170.0 million, Rapha United Kingdom, a United Kingdom based Retail organisation with 235 employees and revenues of $64.0 million and many others.
Contact us if you need a completed and verified list of companies using Queue-it, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Queue-it customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Rakuten France | Retail | 300 | $170M | France | Queue-it | Queue-it | Content Delivery Network | 2019 | n/a |
In 2019, Rakuten France implemented Queue-it to protect its ecommerce site under the Content Delivery Network category. The Queue-it deployment provisioned a virtual waiting room that automatically intercepted and redirected excess visitors when demand exceeded safe backend throughput, operating as an edge traffic control layer for the storefront.
Configuration centered on Queue-it virtual waiting room capabilities, automated flow control, and session gating, releasing users at a controlled rate of about 1,200 per minute. The implementation maintained user session context while holding entrants in queue, enforcing admission policies to prevent backend overload and sustain transaction processing.
The system engaged during an unexpected 819% traffic spike after a television appearance, automatically redirecting surplus visitors to the virtual waiting room and flowing them back at the safe rate the backend could handle. The France implementation prevented site crashes, saved scaling costs, and preserved a fair customer experience during the surge, applying Queue-it as a traffic shaping layer within the Content Delivery Network approach.
Operational governance used event-triggered activation and predefined release thresholds to manage peak incidents, embedding queue gating into existing ecommerce traffic controls and monitoring. The deployment emphasized automated throttling and fair queueing to manage marketing-driven spikes and high velocity visitor events.
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Rapha United Kingdom | Retail | 235 | $64M | United Kingdom | Queue-it | Queue-it | Content Delivery Network | 2022 | n/a |
In 2022, Rapha United Kingdom implemented Queue-it as a Content Delivery Network control to manage a high-demand collaborative product drop. The deployment used Queue-it virtual waiting room capabilities to gate storefront traffic during the timed release and to enforce prioritized access for Rapha Cycling Club members.
The implementation integrated the Queue-it virtual waiting room at the edge via Cloudflare Workers, embedding queuing logic into the CDN edge layer to reduce origin load and preserve site responsiveness. Configuration focused on session queuing, member prioritization controls, and queuing pages to present a consistent customer experience while the ecommerce storefront experienced peak concurrency.
Operational coverage spanned APAC, Europe and the U.S., the implementation targeted ecommerce checkout and product access workflows across those markets. The approach tied the Content Delivery Network level queuing to Rapha storefront traffic patterns so traffic shaping occurred before requests reached backend services, preserving site performance during the drop.
Governance centered on event-level rules and member access policies that granted Rapha Cycling Club members prioritized entry for the collab release, with fairness controls to prevent queue circumvention. The implementation enabled Rapha to sell through the collab inventory within the planned window while protecting site performance and ensuring fairness.
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Snipes | Retail | 2300 | $797M | Germany | Queue-it | Queue-it | Content Delivery Network | 2021 | n/a |
In 2021, Snipes implemented Queue-it to introduce a virtual waiting room as part of a Content Delivery Network strategy to manage extreme traffic spikes on its ecommerce sites across Germany and Europe. The Queue-it virtual waiting room was used specifically to control surge traffic during hyped sneaker drops and to prevent slowdowns and failed checkouts, supporting Snipes ecommerce and customer service functions. Deployment focused on event-based activation, positioning Queue-it at the edge to queue sessions before they reached origin web servers.
Architecturally the Queue-it implementation operated as an edge traffic orchestration layer, throttling session admission to protect origin infrastructure and reduce the need for expensive server overprovisioning during release events. Operational scope centered on Germany and broader European markets, with rollout coordinated around scheduled product release windows and peak sale events, impacting ecommerce checkout workflows, site performance monitoring, and customer experience management. Outcomes reported by Snipes included reduced server overprovisioning requirements and improved customer feedback and social-media sentiment during release events.
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Buyer Intent: Companies Evaluating Queue-it
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