List of RapidSoft Clientrix Customers
Moscow, 123423,
Russia
Since 2010, our global team of researchers has been studying RapidSoft Clientrix customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased RapidSoft Clientrix for Survey and Questionnaire from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using RapidSoft Clientrix for Survey and Questionnaire include: Sberbank, a Russia based Banking and Financial Services organisation with 281000 employees and revenues of $25.36 billion, OOO Set Svyaznoy, a Russia based Retail organisation with 1300 employees and revenues of $250.0 million, Alt-Telecom Russia, a Russia based Communications organisation with 25 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using RapidSoft Clientrix, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The RapidSoft Clientrix customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Alt-Telecom Russia | Communications | 25 | $3M | Russia | RapidSoft | RapidSoft Clientrix | Survey and Questionnaire | 2011 | n/a | In 2011, Alt-Telecom Russia implemented RapidSoft Clientrix as an online survey and customer communication service. RapidSoft Clientrix was deployed to support web surveys, email marketing and customer feedback programs for Альт Телеком retail telecom stores across Russia, classified under the Survey and Questionnaire category as a hosted online service accessible to store staff and marketing users. RapidSoft supplied, configured and launched the RapidSoft Clientrix service in 2011, configuring survey templates, respondent segmentation and campaign scheduling. Implemented functional capabilities included web survey authoring, email campaign orchestration, feedback collection workflows and segmentation driven analytics for campaign reporting and targeted communications, with configuration work focused on template reuse and automated campaign flows. Operational coverage concentrated on retail telecom stores and customer engagement teams, using RapidSoft Clientrix to gather in store and post purchase feedback and to drive segmented email campaigns. The deployment provided centralized reporting and analytics, enabling marketing users to generate campaign reports and refine targeting based on respondent segments and feedback trends. Governance and workflow adjustments accompanied the rollout, with RapidSoft and Alt-Telecom Russia establishing operational ownership for survey scheduling, list segmentation and report distribution. The implementation delivered segmentation and analytics capabilities for campaign reporting and targeted communications as core outcomes of the Survey and Questionnaire deployment. | |
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OOO Set Svyaznoy | Retail | 1300 | $250M | Russia | RapidSoft | RapidSoft Clientrix | Survey and Questionnaire | 2007 | n/a | In 2007, OOO Set Svyaznoy began implementing RapidSoft Clientrix. The implementation used RapidSoft Clientrix as a Survey and Questionnaire application within the Связной-Клуб loyalty and customer-communication stack to centralize feedback and customer communications across Russia. The configuration emphasized automated marketing communications, online personal account workflows, and structured feedback handling. RapidSoft Clientrix provided survey and questionnaire capabilities including configurable questionnaires, response capture and centralized reporting to support loyalty program communications. Deployment scope moved from project work in 2007 to a federal rollout in 2008, covering retail operations and CRM functions across Russian regions. Operational coverage included marketing, customer service and CRM operations, where Clientrix was used to orchestrate campaign-driven surveys and capture customer satisfaction input. Integration was performed as part of the broader CRM and loyalty stack, consolidating customer communications and reporting into a central operational flow. RapidSoft Clientrix is listed among the solutions used by OOO Set Svyaznoy to centralize customer communications and reporting, producing measurable increases in customer engagement. | |
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Sberbank | Banking and Financial Services | 281000 | $25.4B | Russia | RapidSoft | RapidSoft Clientrix | Survey and Questionnaire | 2014 | n/a | In 2014, Sberbank deployed RapidSoft Clientrix to operate marketing communications and customer feedback for the SberSpasibo loyalty programme. RapidSoft Clientrix is a Survey and Questionnaire application configured to run targeted e-mail campaigns and online surveys to millions of programme participants across Russia, serving marketing and customer insights functions within the CRM and loyalty environment. The implementation centralized customer profiles and response data into a single operational store to enable campaign segmentation and measurement. Functional capabilities implemented included campaign management, survey orchestration, response capture and profile enrichment, with configurable questionnaire workflows and targeted mailing list controls to support loyalty communications and feedback loops. RapidSoft performed delivery, configuration, training and launch in 2014, supporting operational readiness for large scale participant outreach. The deployment was aligned with SberSpasibo CRM and loyalty operations, consolidating survey responses and contact data to improve campaign targeting and measurement while establishing standardized processes for survey design, distribution and results aggregation. |
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