AI Buyer Insights:

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● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

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● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

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● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

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● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

OOO Set Svyaznoy
Location
,
, 115280,
Russia
Website
https://www.svyaznoy.ru/
Phone
7 495 287-03-33
Artw industry
Retail
Employee
Revenue

OOO Set Svyaznoy Technographics

OOO Set Svyaznoy Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by OOO Set Svyaznoy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1300 OOO Set Svyaznoy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that OOO Set Svyaznoy has purchased the following applications: SAP WalkMe for Digital Adoption in 2019, Kribble Live Chat for Chatbots and Conversational AI in 2013, OWOX for Analytics and BI in 2016 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems OOO Set Svyaznoy is running and its propensity to invest more and deepen its relationship with SAP , Kribble , OWOX or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing OOO Set Svyaznoy revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for OOO Set Svyaznoy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

OOO Set Svyaznoy Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP WalkMe Digital Adoption HCM n/a 2019 2019
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Kribble Legacy Kribble Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2013 2013
In 2013, OOO Set Svyaznoy implemented Kribble Live Chat on its website. Kribble Live Chat is deployed as a web-embedded conversational channel within the Chatbots and Conversational AI category to provide real-time customer engagement via an on-site chat widget, scripted conversational flows, and live agent escalation capabilities. The implementation emphasizes front-end channel instrumentation, intent classification and response template management, reflecting standard Chatbots and Conversational AI functional modules such as session routing, canned responses, and escalation rules. Operational ownership is aligned with customer service and digital channel teams, using Kribble Live Chat to handle web visitor inquiries and order support across Svyaznoy retail touchpoints. Configuration and rollout work focused on authoring conversational content, defining routing and escalation workflows, and establishing regular testing and content governance cycles to keep dialog accuracy and response content current.
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
OWOX Legacy OWOX Analytics and BI Analytics and BI n/a 2016 2016
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2020 2020
Survey and Questionnaire Collaboration 2007 2008
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2009 2009
Customer Data Platform CRM 2020 2020
Customer Loyalty CRM 2015 2015
Data Management Platform CRM 2013 2013
Data Management Platform CRM 2014 2014
Digital Advertising Platform CRM 2013 2013
Digital Advertising Platform CRM 2013 2013
Digital Advertising Platform CRM 2013 2013
Digital Advertising Platform CRM 2013 2013
Digital Advertising Platform CRM 2013 2013
Digital Advertising Platform CRM 2013 2013
Marketing Analytics CRM 2014 2014
Marketing Analytics CRM 2014 2014
Marketing Analytics CRM 2017 2017
Marketing Automation CRM 2014 2014
Marketing Automation CRM 2020 2020
Tag Management CRM 2013 2013
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2020 2020
Application Performance Management ITSM 2021 2021
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2017 2017
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2013 2013
Content Delivery Network IaaS 2015 2015
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2023 2023
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Application Firewalls (WAF), Phishing Protection CyberSecurity 2023 2023
IT Decision Makers and Key Stakeholders at OOO Set Svyaznoy
First Name Last Name Title Function Department Email Phone
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Show All Contacts
Apps Being Evaluated by OOO Set Svyaznoy Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD OOO Set Svyaznoy Technographics

OOO Set Svyaznoy is a Retail organization based in Russia, with around 1300 employees and annual revenues of $250.0 million.

OOO Set Svyaznoy operates a diverse technology stack with applications such as SAP WalkMe, Kribble Live Chat and OWOX, covering areas like Digital Adoption, Chatbots and Conversational AI and Analytics and BI.

OOO Set Svyaznoy has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, Kribble and OWOX.

OOO Set Svyaznoy recently adopted applications including Cloudflare CDN in 2023, Cloudflare Bot Management in 2023 and Sentry in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of OOO Set Svyaznoy’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates OOO Set Svyaznoy’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete OOO Set Svyaznoy technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.