List of Recapped Customers
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Since 2010, our global team of researchers has been studying Recapped customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Recapped for Sales Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Recapped for Sales Engagement include: Brightly, a United States based Professional Services organisation with 800 employees and revenues of $195.0 million, ClearCompany, a United States based Professional Services organisation with 205 employees and revenues of $39.0 million, ServiceTrade, a United States based Professional Services organisation with 200 employees and revenues of $25.0 million and many others.
Contact us if you need a completed and verified list of companies using Recapped, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Recapped customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Brightly | Professional Services | 800 | $195M | United States | Recapped | Recapped | Sales Engagement | 2023 | n/a | In 2023, Brightly implemented Recapped, a Sales Engagement application, to standardize 12 sales playbooks, improve forecasting accuracy through a Salesforce integration, and deliver a consistent buyer experience that drove higher conversion rates and increased average contract values. The initiative targeted the sales organization and focused on deal orchestration and buyer engagement workflows to tighten pipeline conversion and elevate contract value. Implementation centered on Recapped modules for playbooks and deal rooms, with inferred use of mutual action plans to align seller and buyer milestones and to operationalize joint next steps across opportunities. Playbooks were configured to map to opportunity stages, surfacing recommended actions and content during buyer conversations, while deal rooms provided a collaborative space for documents and negotiation workflows. These configurations supported sales engagement patterns such as structured outreach, milestone tracking, and centralized deal documentation. Recapped was integrated with Salesforce to synchronize opportunity data and to surface playbook adoption and milestone progress inside the CRM, a change Brightly cited as improving forecasting accuracy. Governance was centralized to standardize playbook versions and enforce consistent buyer experiences across the sales team, with playbook management and CRM instrumentation used to monitor adherence. The combined Recapped and Salesforce configuration enabled more reliable forecasting signals for revenue operations and sales leadership, and was associated with the reported increases in conversion rates and average contract values. | |
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ClearCompany | Professional Services | 205 | $39M | United States | Recapped | Recapped | Sales Engagement | 2022 | n/a | In 2022, ClearCompany implemented Recapped as a centralized Sales Engagement solution to consolidate deal rooms and provide real time buyer engagement visibility across its sales lifecycle. The deployment focused on using Recapped to reduce lost collateral in email threads and to provide a single workspace for tracking buyer interactions, aligning with sales process improvement objectives. Recapped was configured to deliver shared workspaces and deal room functionality, with inferred use of mutual action plans to formalize buyer seller milestones and to coordinate cross functional activities. The implementation leveraged engagement analytics capabilities in Recapped to surface buyer activity signals and to standardize content repositories for proposals, decks, and contract drafts. Operationally the rollout covered ClearCompany sales teams and revenue operations, integrating Recapped workflows with the company CRM for synchronized activity records and pipeline hygiene. The Sales Engagement deployment emphasized role based content ownership and centralized access controls to minimize versioning issues and to streamline seller handoffs during the deal cycle. Governance changes included formalizing deal room creation and approval workflows, and instituting review gates tied to mutual action plans to improve seller discipline. Outcomes reported in the case study include fewer lost materials across email threads and increases in win rates and deal sizes attributable to more visible buyer engagement, with Recapped serving as the central Sales Engagement layer for ClearCompany. | |
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ServiceTrade | Professional Services | 200 | $25M | United States | Recapped | Recapped | Sales Engagement | 2022 | n/a | In 2022 ServiceTrade implemented Recapped to enforce repeatable sales playbooks, capture engagement scoring for buyer behavior, and strengthen forecasting workflows. Recapped was deployed as a Sales Engagement application to support sales and revenue operations functions and to standardize seller interactions across deals. The implementation concentrated on deal room and mutual action plan capabilities, with configurable playbook templates and buyer engagement scoring driving buyer touch sequencing and next best actions. Recapped was integrated with CRM and forecasting processes to align opportunity stages with engagement signals, enabling automated pipeline hygiene and more consistent forecast inputs. Governance work focused on embedding repeatable playbooks into seller workflow and using mutual action plans to shift accountability into structured deal timelines. ServiceTrade reported that the Recapped deployment improved forecasting accuracy and cut their sales cycle by roughly 25 percent within a quarter, reflecting condensed deal timelines and higher cadence on buyer commitments. |
Buyer Intent: Companies Evaluating Recapped
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