List of Reliance Retail JioMart Customers
Mumbai, 400051,
India
Since 2010, our global team of researchers has been studying Reliance Retail JioMart customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Reliance Retail JioMart for Customer Data Platform from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Reliance Retail JioMart for Customer Data Platform include: Reliance Retail, a India based Retail organisation with 207552 employees and revenues of $36.68 billion, Amul, a India based Consumer Packaged Goods organisation with 6000 employees and revenues of $7.30 billion, Vertiv Group Corp, a United States based Manufacturing organisation with 24000 employees and revenues of $5.69 billion, Britannia Industries, a India based Consumer Packaged Goods organisation with 4480 employees and revenues of $1.50 billion and many others.
Contact us if you need a completed and verified list of companies using Reliance Retail JioMart, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Reliance Retail JioMart customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Amul | Consumer Packaged Goods | 6000 | $7.3B | India | Relianice JIO | Reliance Retail JioMart | Customer Data Platform | 2021 | n/a | In 2021, Amul made its dairy and grocery SKUs available through Reliance Retail JioMart across India, using the Reliance Retail JioMart application within the Customer Data Platform category to surface product listings and capture online orders. The 2021 arrangement explicitly links Amul product distribution into JioMart's commerce channel while leveraging platform-level customer data and marketing flows. The implementation uses Customer Data Platform aligned capabilities, notably customer and commerce data consolidation, consumer segmentation, campaign orchestration and promotion management, to support targeted offers and merchandising. Reliance Retail JioMart functions as the application layer for customer engagement, providing CDP and CRM style workflows that Amul can leverage for consumer targeting and promotion delivery. Operationally the integration placed Amul SKUs into JioMart's marketplace across India, expanding online distribution and home delivery coverage, and it impacts Amul digital commerce, trade marketing and fulfillment teams. Governance and process changes inferred include joint catalog and pricing controls, promotion approval workflows and inventory visibility coordination between Amul commercial teams and JioMart category operations. As stated, the implementation expanded Amul's online distribution and home delivery reach through Reliance Retail JioMart, while the reliance on JioMart Customer Data Platform capabilities provides Amul with commerce-driven customer data and marketing controls to manage consumer targeting and promotions. | |
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Britannia Industries | Consumer Packaged Goods | 4480 | $1.5B | India | Relianice JIO | Reliance Retail JioMart | Customer Data Platform | 2021 | n/a | In 2021, Britannia Industries began using Reliance Retail JioMart as a Customer Data Platform to support e-commerce sales and promotions on the JioMart marketplace in India. Britannia Industries Reliance Retail JioMart Customer Data Platform is referenced in the context of marketplace listings and campaign activity, indicating a platform-level relationship between Britannia product catalogs and JioMart customer and marketing tooling. Operationally the implementation centers on marketplace catalog and promotional workflows, with listings and campaign execution managed through Reliance Retail JioMart. It likely leverages typical Customer Data Platform capabilities such as customer profile unification, audience segmentation and targeting, campaign orchestration and promotional tagging to improve catalog visibility and marketing precision, and it impacts e-commerce, digital marketing and trade promotions functions across Britannia's India marketplace operations. | |
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Reliance Retail | Retail | 207552 | $36.7B | India | Relianice JIO | Reliance Retail JioMart | Customer Data Platform | 2023 | n/a | In 2023 Reliance Retail implemented Reliance Retail JioMart as a Customer Data Platform to unify customer interactions across its app and website channels. The implementation targeted the companys existing JioMart e-commerce footprint in over 200 cities and towns in India, aligning the Customer Data Platform with front-end ordering, payment options, and last-mile delivery commitments. Reliance Retail JioMart was configured to support core Customer Data Platform capabilities, including identity resolution and a unified customer profile, real-time event ingestion from the JioMart app and website, persistent segment creation, and personalization orchestration for commerce and marketing touchpoints. The platform also incorporated consent and preference management workflows and loyalty points linkage to maintain customer state across sessions and channels. Operational integration emphasized data flows from customer ordering and payment interactions, capturing payment instrument choices such as debit card, credit card, net banking, e-wallets, and cash on delivery, and from logistics partner delivery events to inform delivery SLAs and customer notifications. The Customer Data Platform therefore served marketing, commerce, operations, and customer service functions, feeding audiences and customer signals into campaign execution and fulfillment processes. Governance and rollout followed a phased approach across regions, with centralized data governance and consent controls owned by Reliance Retails e-commerce and customer experience teams, and iterative configuration to refine personalization and segmentation logic. The platform implementation retained Reliance Retails customer centric approach and supported ongoing service improvements focused on on-time delivery and simplified ordering experiences. | |
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Manufacturing | 24000 | $5.7B | United States | Relianice JIO | Reliance Retail JioMart | Customer Data Platform | 2023 | n/a |
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