List of Reputation Surveys Customers
Redwood City, 94063, CA,
United States
Since 2010, our global team of researchers has been studying Reputation Surveys customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Reputation Surveys for Survey and Questionnaire from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Reputation Surveys for Survey and Questionnaire include: Kindred Healthcare, Inc., a United States based Healthcare organisation with 38000 employees and revenues of $6.03 billion, The Arbor Company, a United States based Healthcare organisation with 3000 employees and revenues of $500.0 million, PeakMade Real Estate, a United States based Construction and Real Estate organisation with 500 employees and revenues of $160.0 million and many others.
Contact us if you need a completed and verified list of companies using Reputation Surveys, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Reputation Surveys customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Kindred Healthcare, Inc. | Healthcare | 38000 | $6.0B | United States | Reputation | Reputation Surveys | Survey and Questionnaire | 2019 | n/a | In 2019, Kindred Healthcare, Inc. deployed Reputation Surveys to aggregate online reviews, capture patient feedback and monitor patient experience across care sites in the United States. Kindred Healthcare, Inc. Reputation Surveys Survey and Questionnaire was used to centralize patient feedback collection and to provide a consolidated view of patient sentiment for patient experience and patient relations functions. The implementation emphasized real time feedback collection and review aggregation, with configured survey workflows for immediate patient response capture and centralized dashboards for Reputation Score monitoring. Reputation Surveys supported standard Survey and Questionnaire capabilities such as automated feedback capture, survey distribution orchestration and consolidated reporting to surface experience trends across sites. Operational coverage extended across Kindred care sites and was positioned to support patient experience, quality and operations teams that manage patient feedback loops and experience remediation. Governance was organized around centralized monitoring and response workflows, enabling stakeholders to triage feedback and maintain consistent experience management practices across sites. Reported outcomes included a 500% increase in review capture and improved patient experience visibility in the United States, alongside an uplift in Reputation Score documented in the customer case study. The deployment prioritized continuous feedback instrumentation and centralized experience reporting rather than large scale system replacement activities. | |
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PeakMade Real Estate | Construction and Real Estate | 500 | $160M | United States | Reputation | Reputation Surveys | Survey and Questionnaire | 2013 | n/a | In 2013, PeakMade Real Estate began a partnership with Reputation to implement Reputation Surveys as the core element of a Customer Knowledge program. Reputation Surveys, categorized as Survey and Questionnaire, was deployed to explicitly solicit resident feedback across PeakMade’s U.S. multifamily and student housing portfolio, using online reviews, customer surveys, care inquiries and focus groups to capture structured and unstructured input. The implementation centered on configuring Reputation Surveys to orchestrate recurring survey campaigns, automate resident invitations, and standardize feedback capture workflows. Configuration emphasis included survey logic and routing rules to ensure timely capture of resident sentiment, and the Reputation Surveys application was used to drive higher Reputation Scores and review volumes through controlled solicitation and follow up. Operational integration focused on consolidating resident touchpoints, feeding review and survey feedback into leasing and operations workflows, and linking care inquiries and focus group findings into a centralized Customer Knowledge program. The deployment spanned leasing, resident services and operations teams across the U.S. portfolio, enabling coordinated response processes and continuous feedback loops. Governance was structured around the Customer Knowledge program, instituting regular survey cadences, feedback review committees and escalation pathways to operational teams. The case study credits the Reputation-driven feedback program with improved resident experience, increased leasing velocity and higher occupancy across PeakMade Real Estate’s multifamily and student housing assets. | |
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The Arbor Company | Healthcare | 3000 | $500M | United States | Reputation | Reputation Surveys | Survey and Questionnaire | 2022 | n/a | In 2022 The Arbor Company implemented Reputation Surveys to collect resident and family feedback across its senior living communities. Reputation Surveys, categorized as Survey and Questionnaire, is used to capture structured feedback and surface Reputation Scores that contributed to numerous locations earning Reputation 800 Awards. The deployment emphasized module-level use of Reputation Surveys with capabilities for survey design and distribution, response capture, centralized feedback aggregation, and score reporting. Arbor consolidated multi-source feedback into a single Reputation platform instance, enabling repeatable workflows for survey cadence, automated score calculation, and program-level reporting across sites. Operational coverage included senior living communities across the United States, with the platform supporting resident experience teams and marketing functions responsible for reputation management and external communications. Data capture and aggregated Reputation Scores were used to standardize resident experience monitoring and to support recognition programs at the community level. Governance was organized around centralized feedback management and score tracking, with resident experience and marketing stakeholders driving configuration and rollout priorities. The implementation explicitly supported resident experience and marketing efforts and resulted in multiple Arbor locations receiving Reputation 800 Awards as reported by the company. |
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