List of resOS Customers
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Since 2010, our global team of researchers has been studying resOS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased resOS for Reservation and Booking Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using resOS for Reservation and Booking Management include: The Old Hall Ely, a United Kingdom based Leisure and Hospitality organisation with 75 employees and revenues of $8.0 million, La Lucciola Restaurant, a Indonesia based Leisure and Hospitality organisation with 30 employees and revenues of $3.0 million, Neverland Hungary, a Hungary based Leisure and Hospitality organisation with 58 employees and revenues of $2.0 million, Blow Water United Kingdom, a United Kingdom based Leisure and Hospitality organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using resOS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The resOS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Blow Water United Kingdom | Leisure and Hospitality | 10 | $1M | United Kingdom | resOS | resOS | Reservation and Booking Management | 2023 | n/a |
In 2023, Blow Water United Kingdom implemented resOS for Reservation and Booking Management at an 18-seat café in Birmingham. The deployment targeted front-of-house reservations and guest management to formalize booking intake and reduce food waste.
resOS was configured to manage online bookings, table management, waitlist handling and automated confirmations, and to capture guest profiles to support customer-facing operations and CRM. Configuration emphasized compact seating templates and booking cadence controls appropriate for an 18-seat layout, and simple scheduling inputs to align service periods with demand.
Operational use of resOS produced booking cadence data that was used to improve forecasting for food preparation and to inform shift planning across service periods. Captured guest feedback and review prompts were folded into guest management workflows to increase customer feedback capture and follow up.
The rollout followed a short SaaS implementation pattern with staff training, configuration of seating and booking rules, and updated kitchen prep communications tied to booking forecasts. The implementation improved forecasting for food prep and shift planning and increased guest feedback and reviews as reported in the vendor case study.
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La Lucciola Restaurant | Leisure and Hospitality | 30 | $3M | Indonesia | resOS | resOS | Reservation and Booking Management | 2022 | n/a |
In 2022 La Lucciola Restaurant deployed resOS, a Reservation and Booking Management application, across two Bali dining sites to address high seasonal fluctuation in tourist demand. The deployment targeted front of house reservation management and guest service workflows, using the resOS Reservation and Booking Management capabilities to provide flexible booking controls and dynamic availability adjustments tailored to a tourist heavy region.
The implementation configured resOS modules for real time availability control, table allocation and reservations CRM for guest profiles and repeat visitor handling. Configuration emphasized dynamic availability windows and manual override controls to accommodate walk ins and variable meal periods, aligning booking rules with peak and off peak scheduling common to hospitality reservation systems.
Operational coverage was limited to the two Bali restaurants, focusing on host staff and guest services teams across both sites, and run on the vendor delivered resOS platform as a cloud native SaaS application. Integrations are not specified in the source case notes, the narrative centers on the resOS Reservation and Booking Management application managing online bookings and in venue reservations concurrently.
Governance and process changes concentrated on standardizing reservation handling, centralizing availability rules, and shifting day to day capacity decisions to resOS driven controls. The case notes improved guest service and operational efficiency, with better handling of seasonal demand and walk ins through the resOS Reservation and Booking Management configuration.
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Neverland Hungary | Leisure and Hospitality | 58 | $2M | Hungary | resOS | resOS | Reservation and Booking Management | 2023 | n/a |
In 2023, Neverland Hungary implemented resOS as a SaaS reservation platform to manage table bookings, events and private parties at its combined bar and escape room venue in Budapest. The resOS deployment targeted Reservation and Booking Management for front of house operations, consolidating daily reservation handling and table management into a single application.
The implementation configured resOS core capabilities including table booking calendar, event and private party booking workflows, capacity and table layout management, and guest profile records to support CRM-oriented reservation activities. Booking automation and vendor support routing were used to improve response times and streamline reservation processing for front of house staff.
Operational coverage focused on the Budapest site and the venue's front of house and reservation teams, aligning workflows for walk ins, advance reservations and event scheduling. Governance emphasized centralized reservation rules, staff role permissions and daypart table allocation procedures to standardize operations, and the case study documents faster support, better table management and streamlined reservation processes following the SaaS go live of resOS.
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Leisure and Hospitality | 75 | $8M | United Kingdom | resOS | resOS | Reservation and Booking Management | 2021 | n/a |
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