List of Return Prime Customers
GoKwik
84, Raj Vihar CGHS, Plot No. 13, Sector 18, Dwarka,
New Delhi, 110078,
India
New Delhi, 110078,
India
n/a
Professional Services
380
$40M
Since 2010, our global team of researchers has been studying Return Prime customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Return Prime for Returns Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Return Prime for Returns Management include: Honasa Consumer, a India based Consumer Packaged Goods organisation with 923 employees and revenues of $237.0 million, Mamaearth India, a India based Consumer Packaged Goods organisation with 2940 employees and revenues of $214.0 million, Noise, a India based Manufacturing organisation with 862 employees and revenues of $174.0 million, Kraus Casuals, a India based Retail organisation with 700 employees and revenues of $170.0 million, Zestpics, a India based Retail organisation with 460 employees and revenues of $143.0 million and many others.
Contact us if you need a completed and verified list of companies using Return Prime, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Return Prime customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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As-It-Is Nutrition | Consumer Packaged Goods | 100 | $5M | India | GoKwik | Return Prime | Returns Management | 2023 | n/a |
In 2023, As-It-Is Nutrition implemented Return Prime on its ecommerce website. Return Prime is a Returns Management solution integrated into the company storefront to provide an on-site returns flow for customers.
The deployment centers on an embedded customer-facing returns portal that enables self serve returns initiation, RMA orchestration, label generation and status tracking, consistent with Returns Management functionality. Configuration appears focused on standard returns workflows, refund and exchange routing logic, and structured return reason capture to support customer service and reverse logistics processes.
Operationally the implementation centralizes returns handling within ecommerce operations and customer support, consolidating interactions that were previously routed through disparate channels. Governance includes defining return policies, authorization rules and routing to fulfillment and finance touchpoints, with rollout scoped to the company website and the online order flow. Return Prime is referenced on As-It-Is Nutrition's public site as the active Returns Management interface for customers.
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DaMENSCH | Retail | 200 | $12M | India | GoKwik | Return Prime | Returns Management | 2022 | n/a |
In 2022, DaMENSCH implemented Return Prime as its Returns Management solution on the consumer-facing website. Return Prime is deployed to manage post purchase returns workflows for the retail brand, providing a centralized Returns Management capability embedded into the web storefront.
The implementation configures a customer facing returns portal, automated RMA issuance, label generation and refund and exchange workflow automation. The deployment includes a rules engine to enforce product eligibility and time window policies, automated customer notifications for status updates, and configurable return reason capture to support operations and customer support use cases.
Return Prime is integrated into DaMENSCH website touchpoints to surface return actions within order interactions and product pages, aligning the application with e-commerce operations and customer service channels. Operational ownership is assigned to the e-commerce operations and customer support teams across India, with governance focused on codifying return policies, standardizing authorization workflows and configuring reverse logistics orchestration within the application.
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Deebaco India | Retail | 30 | $2M | India | GoKwik | Return Prime | Returns Management | 2023 | n/a |
In 2023, Deebaco India implemented Return Prime on their website to centralize online returns processing. Deebaco India implemented Return Prime, a Returns Management application, to manage return initiation, authorization and refund orchestration for its e-commerce retail orders. Deebaco India is a retail company in India with 30 employees and revenue of 2000000, the deployment scope covers the customer facing storefront and order returns workflows.
Configuration focuses on core Returns Management capabilities including online return initiation forms, RMA processing, return label generation, return status tracking, and administrative dashboards for customer service and fulfillment teams. The implementation is embedded on their website and routes customer return requests through Return Prime workflows, enabling order lookup and status updates directly to customers. Operational ownership is concentrated in customer service and fulfillment, with procedures adjusted to route returns through the application and to trigger refund or exchange workflows.
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Dot & Key India | Consumer Packaged Goods | 150 | $45M | India | GoKwik | Return Prime | Returns Management | 2025 | n/a |
In 2025, Dot & Key India implemented Return Prime on its public ecommerce site, adopting Return Prime as its Returns Management platform. The deployment uses Return Prime directly on dotandkey.com as the customer facing returns portal for online orders.
The implementation embeds the Return Prime returns flow into the website and is configured to support standard RMA workflows, automated return label generation, refund and exchange orchestration, and rule based return eligibility checks. The configuration aligns with a cloud hosted Returns Management architecture, positioning Return Prime as a centralized returns orchestration layer that routes approved returns into fulfillment and reverse logistics processes.
Operational coverage focuses on ecommerce order returns with primary business functions impacted including customer service, warehouse fulfillment, and reverse logistics. Governance was adjusted to enforce standardized return policies through the Return Prime rules engine and to introduce defined exception handling and manual approval workflows for edge case returns.
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Eatopia | Consumer Packaged Goods | 85 | $21M | India | GoKwik | Return Prime | Returns Management | 2025 | n/a |
In 2025, Eatopia implemented Return Prime on its website to manage online returns. Eatopia is an India based Consumer Packaged Goods company of approximately 85 employees and the deployment is positioned against the Returns Management category to support returns and reverse logistics business functions.
The implementation of Return Prime centers on a merchant console for policy configuration and a customer facing returns portal embedded in the ecommerce storefront. Functional capabilities configured include rules based return eligibility, label generation and tracking, staged refund and replacement workflows, and centralized returns reporting through the Return Prime interface.
Operationally the Return Prime deployment connects the website driven returns flow into Eatopia customer service and fulfillment operations, enabling service agents to validate return requests and coordinate inbound shipment handling. The implementation scope is focused on online channels in India and affects customer service, operations, and fulfillment teams, with order data and return status propagated into internal operational processes.
Governance of the rollout emphasizes centralized return policy administration in the Return Prime console, standardized agent handling procedures, and staged enablement on web SKUs to manage configuration and operational training. Documentation and admin configuration are used to align return handling workflows across customer service and operations without naming any prior system replacement.
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Media | 200 | $15M | India | GoKwik | Return Prime | Returns Management | 2024 | n/a |
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Consumer Packaged Goods | 200 | $25M | India | GoKwik | Return Prime | Returns Management | 2022 | n/a |
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Healthcare | 272 | $8M | India | GoKwik | Return Prime | Returns Management | 2024 | n/a |
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Healthcare | 67 | $5M | India | GoKwik | Return Prime | Returns Management | 2023 | n/a |
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Retail | 600 | $26M | India | GoKwik | Return Prime | Returns Management | 2025 | n/a |
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Buyer Intent: Companies Evaluating Return Prime
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Return Prime Coverage
Return Prime is a Returns Management solution from GoKwik.
Companies worldwide use Return Prime, from small firms to large enterprises across 21+ industries.
Organizations such as Honasa Consumer, Mamaearth India, Noise, Kraus Casuals and Zestpics are recorded users of
Return Prime for Returns Management.
Companies using Return Prime are most concentrated in Consumer Packaged Goods, Manufacturing and Retail, with adoption spanning over 21 industries.
Companies using Return Prime are most concentrated in India, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Return Prime across Americas, EMEA, and APAC.
Companies using Return Prime range from small businesses with 0-100 employees - 31.25%, to mid-sized firms with 101-1,000 employees - 62.5%, large organizations with 1,001-10,000 employees - 6.25%, and global enterprises with 10,000+ employees - 0%.
Customers of Return Prime include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Return Prime customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Returns Management.