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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

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Michelin, an e2open customer evaluated Oracle Transportation Management

List of Rev.io PSA Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Affiliated Technology Solutions Professional Services 2 $1M United States Rev.io Rev.io PSA Professional Services Automation 2022 n/a In 2022, Affiliated Technology Solutions activated Rev.io PSA, a Professional Services Automation application, to consolidate finance and billing workflows after evaluating Rev.io in late 2021 and going live in August 2022. The activation targeted corporate billing and revenue operations in the United States, framing the implementation as a focused finance and billing transformation for a small professional services firm. The Rev.io PSA deployment implemented core billing and monetization capabilities, specifically automating tax calculations, usage rating, invoicing, and payments. Rev.io PSA functionality was adopted alongside Rev.io Billing to standardize quote to cash processes, ticketing linkage, and operational reporting, aligning contract quoting with automated invoice generation and usage rating. Operational coverage centered on finance and billing functions, with the platform taking ownership of recurring billing, usage rating cycles, payment processing, and revenue reporting. The implementation used the vendor platform capabilities to reduce manual billing reconciliation and to centralize invoicing workflows, consistent with Professional Services Automation patterns for small service providers. Governance and rollout followed a short evaluation to activation cadence, shifting operational ownership to a centralized billing workflow and embedding automated routing for ticket to invoice linkage. Outcomes reported by the customer include a measured greater than 5 to 1 ROI, approximately 6 percent revenue growth, and roughly seven thousand dollars per month in labor savings, reflecting quantifiable financial benefits from the Rev.io PSA and Rev.io Billing adoption.
Gigtel Communications 60 $8M United States Rev.io Rev.io PSA Professional Services Automation 2022 n/a In March 2022, Gigtel activated Rev.io PSA to automate usage rating, billing, tax calculations, and channel commission tracking for its UCaaS and CCaaS launch. The Rev.io PSA deployment targeted Professional Services Automation capabilities to consolidate billing and finance workflows and channel commissions across the United States. Rev.io PSA was deployed alongside Rev.io Billing to provide integrated back office service operations and ticketing support as described in the vendor case study. The implementation encompassed functional modules for usage rating, invoice generation, tax calculation, channel commission processing, and service ticket handling, aligning operational ownership with billing and channel management teams. Rollout completed in March 2022 for the US commercial footprint, instrumenting core billing flows and partner commission processes to centralize service monetization and partner payouts. Gigtel reported UCaaS and CCaaS revenue doubled in just over a year following the deployment of Rev.io PSA and its associated billing components.
Jcm Telecom Communications 10 $1M United States Rev.io Rev.io PSA Professional Services Automation 2021 n/a In 2021, Jcm Telecom moved from a shared Rev.io instance evaluated in 2020 to a direct Rev.io customer, implementing Rev.io PSA to centralize its billing and service operations. The engagement targeted Professional Services Automation to streamline billing, commissions, ticketing, and payments across the companys United States operations. The deployment leveraged Rev.io Billing together with Rev.io PSA, and vendor materials state Jcm Telecom uses nearly every feature of Rev.io Billing and Rev.io PSA. Functional capability focus included recurring and usage billing, invoice automation, payment processing, commissions management, and ticketing workflows tied to service lifecycle management. Operational coverage emphasized billing and finance and service operations in the United States, aligning order to cash and service to billing processes. Integrations concentrated on payment processing workflows and PSA ticketing, and the shift from a shared instance to a direct Rev.io customer account simplified orchestration of invoices, payments, and commission calculations. Rollout followed a 2020 evaluation and a 2021 transition, with governance and process adjustments to accounting and commission rules to match automated billing cadence and PSA ticket lifecycle changes. According to vendor materials the implementation contributed to nearly doubling revenue and halving accounting time for Jcm Telecom.
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