List of Riverbed SteelCentral Customers
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Since 2010, our global team of researchers has been studying Riverbed SteelCentral customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Riverbed SteelCentral for OSS/BSS from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Riverbed SteelCentral for OSS/BSS include: Telefonica, a Spain based Communications organisation with 100870 employees and revenues of $42.96 billion, Lehigh Valley Health Network, a United States based Healthcare organisation with 18000 employees and revenues of $4.10 billion, Zain Jordan, a Jordan based Communications organisation with 2374 employees and revenues of $556.0 million, Cargolux Airlines International, a Hong Kong based Transportation organisation with 35 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Riverbed SteelCentral, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Cargolux Airlines International | Transportation | 35 | $1M | Hong Kong | Riverbed Technology | Riverbed SteelCentral | OSS/BSS | 2014 | n/a |
In 2014 Cargolux Airlines International implemented Riverbed SteelCentral Transaction Analyzer as an OSS/BSS application to diagnose and validate LAN and WAN application performance supporting cargo operations and backend systems. The deployment was executed via CHAMP Cargosystems and targeted operations and BSS related workflows that underpin cargo processing and backend transaction flows.
Riverbed SteelCentral Transaction Analyzer was configured to provide transaction level tracing and application response time analysis across the enterprise network, giving operations teams centralized visibility into application latency and top level transaction failure points. The implementation emphasized transaction analysis, end to end performance validation, and automated capture of problem events to accelerate fault isolation and validation of remediation.
Integrations focused on instrumenting the cargo operations stack and backend systems used by operations and support teams, with monitoring coverage spanning LAN and WAN segments. Governance and operational processes were adjusted to incorporate instrumented diagnostics into incident triage, and within months the Cargolux team achieved much faster problem isolation, a large drop in performance related helpdesk tickets, and significant improvements in select application response times.
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Lehigh Valley Health Network | Healthcare | 18000 | $4.1B | United States | Riverbed Technology | Riverbed SteelCentral | OSS/BSS | 2017 | n/a |
In 2017, Lehigh Valley Health Network deployed Riverbed SteelCentral as an OSS/BSS solution for infrastructure, application, and network monitoring. The implementation targeted support for eight hospital campuses and more than 150 remote offices, covering operational needs for over 17,000 employees across clinical and administrative domains.
Riverbed SteelCentral was configured to deliver infrastructure monitoring, application performance management, and network performance monitoring capabilities, with centralized dashboards, telemetry ingestion, alerting, and forensic packet level visibility to support troubleshooting and capacity planning. Functional behavior focused on continuous monitoring of application transactions, flow analysis, and infrastructure health to support network and application owners.
The implementation integrated with existing operational tooling and network fabrics, explicitly linking Riverbed SteelCentral with SolarWinds Orion for system monitoring and alert consolidation, with Infoblox Grid for DNS DHCP and IP address management, and with Cisco and Juniper network infrastructure including ISR routers, 29xx and 93xx switches, ASA and ASR security appliances, Nexus 7k and 9k platforms, APIC, and Juniper SSG VPN devices. The deployment architecture centralized telemetry and flow collection from campus cores and WAN edges to centralized collectors and dashboards to enable cross site correlation of events and performance data.
Operational governance was retained within the LVHN Infrastructure team, with senior network analysts and the Sr. Network and Communications Analyst responsible for configuration, monitoring, incident triage, and integration maintenance. Workflows were aligned to network operations and security processes to ensure monitoring feeds informed change control and incident response activities.
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Telefonica | Communications | 100870 | $43.0B | Spain | Riverbed Technology | Riverbed SteelCentral | OSS/BSS | 2017 | n/a |
In 2017, Telefonica integrated Riverbed SteelCentral into its managed services portfolio to provide network visibility and performance monitoring as part of its OSS/BSS managed WAN services for enterprise customers in Spain and globally. The Riverbed SteelCentral deployment was positioned to augment Telefonica's MPLS and hybrid network services, enabling service level visibility and analytics for critical business application traffic.
Implementation focused on embedding Riverbed SteelCentral's network visibility and performance monitoring capabilities, including end to end network and application performance analytics, flow based monitoring and packet level diagnostics, into Telefonica's OSS/BSS operational stack. Operational scope covered managed WAN and network operations teams supporting enterprise customer accounts across regions, with integration points into service assurance and managed connectivity workflows to surface QoS issues and support incident triage, improving QoS delivery for critical business applications as stated in the announcement.
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Communications | 2374 | $556M | Jordan | Riverbed Technology | Riverbed SteelCentral | OSS/BSS | 2024 | n/a |
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