List of RSM Tracker Customers
London, EC4A 4AB,
United Kingdom
Since 2010, our global team of researchers has been studying RSM Tracker customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased RSM Tracker for Risk Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using RSM Tracker for Risk Management include: Whitbread, a United Kingdom based Leisure and Hospitality organisation with 38000 employees and revenues of $4.00 billion, Mitchells & Butlers, a United Kingdom based Leisure and Hospitality organisation with 50000 employees and revenues of $3.50 billion, Greene King, a United Kingdom based Retail organisation with 39000 employees and revenues of $3.30 billion, Ward Hadaway, a United Kingdom based Professional Services organisation with 500 employees and revenues of $63.0 million and many others.
Contact us if you need a completed and verified list of companies using RSM Tracker, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The RSM Tracker customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Greene King | Retail | 39000 | $3.3B | United Kingdom | RSM Group UK | RSM Tracker | Risk Management | 2023 | n/a |
In 2023 Greene King contributed sales and occupancy data to the CGA RSM Hospitality Business Tracker, leveraging RSM Tracker from RSM Group UK in the Risk Management category. The participation was reported as part of a CGA by NIQ publication produced in partnership with RSM Group UK, and the submission focused on aggregated trading performance across Greene King pubs and restaurants in the United Kingdom.
RSM Tracker is referenced for market analysis and finance oriented benchmarking, with capabilities aligned to data aggregation, normalization, benchmarking dashboards and time series reporting that support sector level comparison. RSM Tracker was used to consolidate retail sales and occupancy metrics into standardized reporting formats that feed the CGA RSM Hospitality Business Tracker.
Operational use covered Greene King trading and commercial reporting for its UK estate, with data contributions intended to inform finance, trading and commercial planning teams. The implementation scope centered on pub and restaurant trading metrics rather than site level IT architecture, and the application was positioned to provide peer cohort benchmarking for like for like performance.
Data governance and submission followed the CGA by NIQ and RSM Group UK tracker protocols for contributor data, enabling anonymized benchmarking across peers and regular publication cadence. The direct outcome documented in the source is that the use of RSM Tracker helped Greene King benchmark like for like sales and occupancy against sector peers.
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Mitchells & Butlers | Leisure and Hospitality | 50000 | $3.5B | United Kingdom | RSM Group UK | RSM Tracker | Risk Management | 2023 | n/a |
In 2023 Mitchells & Butlers adopted RSM Tracker as part of its participation in the CGA RSM Hospitality Business Tracker, covering M&B brands such as Harvester, Toby and Miller & Carter. RSM Tracker, classified under Risk Management, is used to collect and normalize trading figures to benchmark like-for-like sales across managed pubs and restaurants in the United Kingdom, supporting finance and market analysis teams responsible for sector trend monitoring and comparative performance reporting.
Configuration emphasizes ingestion of trading summaries and point of sale aggregates into centralized benchmarking dashboards and recurring reporting workflows, with RSM Tracker providing standardized data aggregation and sector-level analytics. Operational coverage is focused on Mitchells & Butlers managed pubs and restaurants across the UK, and governance is organized around periodic submission of trading figures and standardized benchmarking processes to enable consistent like-for-like comparisons within the hospitality tracker framework.
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Ward Hadaway | Professional Services | 500 | $63M | United Kingdom | RSM Group UK | RSM Tracker | Risk Management | 2020 | n/a |
In 2020, Ward Hadaway implemented RSM Tracker, a Risk Management application, on their website. The deployment positioned RSM Tracker as the firm's public-facing intake point for risk and incident reports while providing authenticated access for internal teams.
RSM Tracker was configured to support core Risk Management capabilities including a centralized risk register, incident and issue logging, control testing workflows, and scheduled compliance reporting. The implementation included role based access controls, configurable workflows for triage and escalation, and dashboarding for operational risk visibility. Automated notifications and audit trail functionality were enabled to align with legal and compliance workflows.
Operational coverage extended across Ward Hadaway's risk, compliance, and IT operations within the United Kingdom, with the application serving business functions in legal risk oversight, matter risk assessment, and firm compliance monitoring. Use of RSM Tracker on their website provided a unified intake mechanism for client and internal reporting, simplifying case creation and routing to appropriate practice groups. The configuration reflected the needs of a mid sized professional services firm with approximately 500 employees.
Governance was structured around centralized administration of risk categories, periodic review cycles, and defined escalation paths routed through the RSM Tracker workflow engine. The deployment emphasized auditable control logs and role based approvals to support firm governance and regulatory documentation.
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Leisure and Hospitality | 38000 | $4.0B | United Kingdom | RSM Group UK | RSM Tracker | Risk Management | 2023 | n/a |
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