List of Sabre SynXis CSR Customers
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Since 2010, our global team of researchers has been studying Sabre SynXis CSR customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Sabre SynXis CSR for Reservation and Booking Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Sabre SynXis CSR for Reservation and Booking Management include: La Quinta by Wyndham, a United States based Leisure and Hospitality organisation with 9000 employees and revenues of $2.10 billion, Wyndham Hotels & Resorts, a United States based Leisure and Hospitality organisation with 2200 employees and revenues of $1.41 billion, IHG United Arab Emirates, a United Arab Emirates based Leisure and Hospitality organisation with 6000 employees and revenues of $700.0 million and many others.
Contact us if you need a completed and verified list of companies using Sabre SynXis CSR, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Sabre SynXis CSR customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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IHG United Arab Emirates | Leisure and Hospitality | 6000 | $700M | United Arab Emirates | SABRE | Sabre SynXis CSR | Reservation and Booking Management | 2019 | n/a | In 2019, IHG United Arab Emirates implemented Sabre SynXis CSR in the Reservation and Booking Management category to centralize distribution and reservations for its UAE hotel portfolio. The engagement with Sabre Hospitality leveraged SynXis-powered distribution together with Sabre GDS Media to increase visibility and booking flow across global distribution channels. Sabre SynXis CSR was applied as a central reservation and distribution layer, aligning channel management, rate and inventory distribution, and booking fulfillment functions typical of Reservation and Booking Management platforms. Configuration focused on consolidating rate and inventory feeds for real time distribution, standardizing booking workflows, and enabling GDS-targeted media placement to drive demand. Integrations included SynXis distribution capabilities and explicit use of Sabre GDS Media as described by Sabre, with operational scope limited to IHG United Arab Emirates properties and supporting distribution and revenue management teams. The implementation impacted business functions responsible for reservations, distribution, and revenue optimization across the UAE portfolio. Sabre’s case study reports a 40% increase in bookings and a 15% uplift in room nights for the UAE program, outcomes cited directly from the Sabre Hospitality case study documenting the SynXis-powered distribution and GDS media activity. | |
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La Quinta by Wyndham | Leisure and Hospitality | 9000 | $2.1B | United States | SABRE | Sabre SynXis CSR | Reservation and Booking Management | 2019 | n/a | In 2019 La Quinta by Wyndham migrated more than 900 hotels into Sabre SynXis CSR as part of a Reservation and Booking Management consolidation, completing a same day large scale migration in early 2019. The deployment centralized central reservations operations and moved many property management functions onto the Sabre SynXis CSR platform and associated Sabre call center solutions. The implementation included configuration of Sabre SynXis CSR core booking workflows, centralized CRS routing, distribution channel management, and property level operational capabilities. Functional workstreams focused on reservations orchestration, inventory synchronization, and call center booking fulfillment, aligning system configuration with enterprise distribution rules and loyalty linking requirements. Integrations were executed to enable full integration into Wyndham's loyalty and distribution ecosystem, ensuring reservations and distribution flows connected to Wyndham enterprise channels and call center operations. Operational scope covered more than 900 La Quinta hotels and the brand level central reservations function, consolidating booking and distribution control under Sabre SynXis CSR. Governance and rollout followed a same day large scale cutover model completed in early 2019, with phased operational handoffs to central reservations and property teams. Sabre and La Quinta communications credited the migration with improving distribution stability and the Sabre/PR materials explicitly reference SynXis CRS usage as part of the Wyndham integration. | |
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Wyndham Hotels & Resorts | Leisure and Hospitality | 2200 | $1.4B | United States | SABRE | Sabre SynXis CSR | Reservation and Booking Management | 2015 | n/a | In 2015 Wyndham Hotels & Resorts implemented Sabre SynXis CSR as its global central reservation and distribution platform for Reservation and Booking Management. The deployment was part of a multi year program announced in 2014 with major migrations starting in 2015 that centralized booking, pricing and inventory across the franchise portfolio. Sabre SynXis CSR was configured to provide central reservation processing, rate and inventory management, channel distribution orchestration and booking fulfillment, aligning with standard Reservation and Booking Management capabilities. The implementation emphasized consolidation of booking flows and centralized rate control to reduce fragmentation across franchised properties. Sabre SynXis CSR is described by the vendor as the system used for Wyndham’s reservation and booking management. The program included explicit integration with Wyndham Rewards to unify reservation records and loyalty linkage across channels, and it consolidated distribution connectivity for global channel management. Operational scope covered Wyndham’s franchise portfolio with centralized governance for pricing and inventory policies and standardized booking workflows. The multi year rollout delivered large scale consolidation and integration with Wyndham Rewards as an explicit program objective. |
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