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List of SAP Internet of Things Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
CenterPoint Energy Utilities 8872 $8.6B United States SAP SAP Internet of Things IoT Platform 2015 Accenture In 2015, CenterPoint Energy engaged Accenture and SAP to build an IT and OT integration and asset analytics solution using SAP Internet of Things. The deployment used SAP Internet of Things, an IoT Platform, on the SAP HANA Cloud Platform to ingest meter and sensor data from smart-metering infrastructure across CenterPoint Energy's transmission and distribution networks in the United States. The implementation configured SAP Internet of Things to provide device data ingestion, time series storage on SAP HANA, and asset analytics modules for predictive maintenance. Functional capabilities implemented included sensor telemetry ingestion, asset health scoring, and analytics workflows that support outage and maintenance planning, aligning with utility operations and field service business functions. Accenture and SAP integrated SAP IoT and HANA technologies with CenterPoint Energy's operational technology sensors and meter fleets, creating data pipelines that fed analytics and operational decision-making systems. The operational scope explicitly covered transmission and distribution asset classes and smart-metering data streams used by maintenance and outage response teams. Governance followed a joint delivery model with Accenture and SAP building the platform on SAP HANA Cloud Platform and transitioning operational responsibility to CenterPoint Energy's asset management and operations groups. The project announcement cites reduced service times and the enablement of advanced analytics for outage and maintenance planning as outcomes of the implementation.
RetiPiu Professional Services 1500 $40M Italy SAP SAP Internet of Things IoT Platform 2021 n/a In 2021, RetiPiù deployed SAP Internet of Things alongside SAP S/4HANA and SAP Intelligent Asset Management to shift its gas and electricity network operations in northern Italy from reactive to predictive maintenance. The SAP Internet of Things implementation is categorized as IoT Platform and was implemented to capture and route real-time sensor telemetry into operational workflows. The solution architecture centralized sensor ingestion and asset telemetry, delivering real-time data to field-mobile apps and to the back-end ERP for work order and asset lifecycle management. Functional capabilities implemented include real-time monitoring, condition-based alerts, and integration with asset management processes to enable predictive maintenance planning and field dispatch orchestration. Integrations were explicit with SAP S/4HANA and SAP Intelligent Asset Management, enabling sensor-fed asset records, automated creation and prioritization of maintenance activities, and synchronization of field service actions with financial and operational records. Operational coverage targeted RetiPiù network operations across gas and electricity sites in northern Italy and extended to customer activation workflows for gas connections. Governance and process transformation focused on reworking maintenance workflows toward condition-based scheduling and tighter operational to ERP feedback loops, embedding SAP Internet of Things data into maintenance decision workflows. Outcomes reported from the implementation include doubling the number of managed assets, cutting maintenance costs by approximately 50%, and accelerating gas-customer activations by 15 to 20 percent.
Tagbox India Professional Services 10 $1M India SAP SAP Internet of Things IoT Platform 2021 n/a In 2021, Tagbox India deployed SAP Internet of Things on SAP Business Technology Platform to power its shipment tracking sensors and analytics. The SAP Internet of Things implementation served as the core IoT Platform for cold chain and high value logistics use cases for customers in India and the Asia Pacific region. Implementation centered on device telemetry ingestion and sensor lifecycle management, with rule based alerting for temperature and shock events and time series analytics for condition monitoring. SAP Internet of Things was used to capture sensor data from shipment tracking devices, execute event rules, and produce alert notifications and analytical views for operational users. The project integrated IoT data with SAP ERP processes to surface real time temperature and shock alerts into order and delivery workflows, enabling logistics and quality assurance teams to take immediate corrective action. Data was processed on SAP Business Technology Platform and routed into ERP transactions and notification channels to align device events with supply chain operations. Governance work focused on embedding alert driven workflows into post delivery assessment and exception handling processes for pharmaceutical and high value shipments. As an explicit outcome from the SAP case, one pharmaceutical customer reduced post delivery assessment time by up to 72 hours following the integration of real time alerts into operational procedures.
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FAQ - APPS RUN THE WORLD SAP Internet of Things Coverage

SAP Internet of Things is a IoT Platform solution from SAP.

Companies worldwide use SAP Internet of Things, from small firms to large enterprises across 21+ industries.

Organizations such as CenterPoint Energy, RetiPiu and Tagbox India are recorded users of SAP Internet of Things for IoT Platform.

Companies using SAP Internet of Things are most concentrated in Utilities and Professional Services, with adoption spanning over 21 industries.

Companies using SAP Internet of Things are most concentrated in United States, Italy and India, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of SAP Internet of Things across Americas, EMEA, and APAC.

Companies using SAP Internet of Things range from small businesses with 0-100 employees - 33.33%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 66.67%, and global enterprises with 10,000+ employees - 0%.

Customers of SAP Internet of Things include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified SAP Internet of Things customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of IoT Platform.