List of SAP WorkFlow Management Customers
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Since 2010, our global team of researchers has been studying SAP WorkFlow Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SAP WorkFlow Management for Business Process Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SAP WorkFlow Management for Business Process Management include: Inter Pipeline, a Canada based Oil, Gas and Chemicals organisation with 1600 employees and revenues of $2.80 billion, Yazaki North America, a United States based Manufacturing organisation with 5000 employees and revenues of $2.50 billion, The Davey Tree Expert Company, a United States based Professional Services organisation with 12000 employees and revenues of $1.69 billion, Jemena Ltd, a Australia based Utilities organisation with 1300 employees and revenues of $921.0 million, Amkor Technology Korea, a South Korea based Manufacturing organisation with 1500 employees and revenues of $300.0 million and many others.
Contact us if you need a completed and verified list of companies using SAP WorkFlow Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Amkor Technology Korea | Manufacturing | 1500 | $300M | South Korea | SAP | SAP WorkFlow Management | Business Process Management | 2010 | n/a |
In 2010, Amkor Technology Korea implemented SAP WorkFlow Management as a core component of a paperless project within its SAP Center of Excellence. The deployment was executed under SAP CoE oversight while coordinating global SAP development resources and projects from the Seoul site, positioning SAP WorkFlow Management within the company SAP environment and operational governance.
The implementation focused on Business Process Management capabilities including workflow design and orchestration, automated approvals and routing for document centric processes, and audit logging to support change control. Work included collaboration with SAP functional experts to build necessary SAP custom programs and to embed workflow logic into existing transactional and document workflows.
Architecturally the solution was designed for system integration and secure connection using SAP PI, with SAP PI providing the integration layer between SAP WorkFlow Management and the broader SAP application landscape and custom extensions. Integration design emphasized secure interfaces and end to end transaction routing to enable paperless processing across SAP modules and custom programs.
Operational governance was formalized through the SAP CoE, which defined and maintained global development standards and supported monthly SAP CoE releases throughout the SDLC. Ongoing responsibilities included technical support and optimization for the workflow implementation, and coordination of global development resources and release management to sustain Business Process Management operations.
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Bordeaux Airport | Leisure and Hospitality | 500 | $140M | France | SAP | SAP WorkFlow Management | Business Process Management | 2023 | Applium |
In 2023, Bordeaux Airport implemented SAP WorkFlow Management to establish Business Process Management capabilities across its airport company and platform operations. The deployment was executed with Applium as the system integrator and was scoped to orchestrate enterprise workflows tied into the airport SAP landscape.
SAP WorkFlow Management was configured to leverage the existing SAP ECC6 EHP8 environment, integrating directly with modules FI, CO, SD, MM, PP, QM, PM, HR, IS, PS, WF, and AM, and interfacing with Business Objects for reporting for approximately 30 named users. Functional capabilities implemented emphasize workflow orchestration, approval routing, task assignment, event-driven automation, and exception handling consistent with Business Process Management best practices.
Integrations center on the SAP ECC6 EHP8 core, enabling cross-module process flows that touch finance, controlling, sales, procurement, production planning, quality, plant maintenance, human resources, industry solutions, project systems, workflow management, and asset management. The SAP WorkFlow Management deployment was positioned to coordinate transactions and approvals across these business functions rather than to introduce separate point solutions.
Governance was established through centralized workflow ownership, role based approval matrices, and change control tied to SAP transport procedures, with process owners designated per functional area to maintain process definitions and updates. Applium led the rollout and handover, aligning workflow governance with existing SAP security and authorization models to ensure operational continuity across the airport platform.
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Inter Pipeline | Oil, Gas and Chemicals | 1600 | $2.8B | Canada | SAP | SAP WorkFlow Management | Business Process Management | 2018 | n/a |
In 2018 Inter Pipeline implemented SAP WorkFlow Management under a Business Process Management program to centralize and automate approval and routing processes within its SAP landscape. The SAP WorkFlow Management deployment targeted orchestration of cross‑functional business process flows across project and transactional systems.
Configuration and development effort emphasized integration with core ERP modules, with ABAP development and support for FI and PS and for Project Portfolio Management PPM alongside MM and SD process touchpoints. SAP WorkFlow Management was extended with Fiori and CDS extensions and PDF forms for user interaction and document handling, and SAP RAP and OData V4 were used to expose workflow services and extension points.
Integrations and landscape work included SAP PI to Logic Apps migration activity, S/4 HANA related extension and integration work, and SAP CLM integration for contract interactions with workflow processes. The implementation was delivered as part of a broader SAP program that included SAP PPM implementation and other SAP centric projects noted on the technical team.
Governance and rollout practices leaned on ABAP led development and change control, with centralized workflow definitions and reusable workflow components to govern approvals across finance, project controls, procurement and sales functions. Solution design emphasized API based access and extension patterns to align ongoing S/4 HANA modernization and cross system orchestration.
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Utilities | 1300 | $921M | Australia | SAP | SAP WorkFlow Management | Business Process Management | 2019 | n/a |
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Professional Services | 12000 | $1.7B | United States | SAP | SAP WorkFlow Management | Business Process Management | 2021 | n/a |
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Manufacturing | 5000 | $2.5B | United States | SAP | SAP WorkFlow Management | Business Process Management | 2015 | n/a |
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