Jemena
Level 16, 567 Collins St,
Melbourne, 3000, VIC,
Australia
Melbourne, 3000, VIC,
Australia
61 13 0053-6362
Utilities
Jemena Technographics
Jemena Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jemena and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1300 Jemena employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jemena has purchased the following applications: Kofax AP Essentials (formerly ReadSoft Online) for AP Automation in 2017, LiveHire ATS for Applicant Tracking System in 2020, SAP WorkFlow Management for Business Process Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jemena is running and its propensity to invest more and deepen its relationship with Tungsten Automation , SAP , American Express or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jemena revenues, which have grown to $921.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jemena intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jemena Tech Stack and Enterprise Applications
Jemena ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tungsten Automation | Legacy | Kofax AP Essentials (formerly ReadSoft Online) | AP Automation | ERP | n/a | 2017 | 2017 |
In 2017 Jemena Ltd implemented Kofax AP Essentials (formerly ReadSoft Online) as its AP Automation platform to centralize invoice intake and processing for Accounts Payable. The deployment positioned Kofax AP Essentials as the primary AP Automation application used by Accounts Payable Officers to provide transactional services across Jemena’s entities and to manage day to day invoice handling from a shared accounts payable mailbox.
The implementation focused on invoice capture and validation workflows common to AP Automation, including OCR-based extraction and automated validation steps, with manual checks by AP Officers prior to posting. Kofax AP Essentials was integrated with SAP for invoice upload and vendor master data maintenance, enabling AP staff to upload validated invoices in SAP through Kofax, assist vendors with queries, and liaise with internal teams on unresolved AP issues. Governance procedures emphasized maintenance of vendor master integrity in SAP and structured mailbox monitoring and exception handling as part of the AP process framework.
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AP Automation | ERP |
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2018 | 2018 |
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AR Automation | ERP |
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2018 | 2018 |
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ERP Financial | ERP |
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2022 | 2024 |
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Expense Management | ERP |
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2009 | 2009 |
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Expense Management | ERP |
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2009 | 2009 |
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Jemena HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveHire | Legacy | LiveHire ATS | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, Jemena Ltd implemented LiveHire ATS on its public careers site. LiveHire ATS functions as the company's Applicant Tracking System to centralize job postings, capture candidate applications, and manage applicant workflows for Jemena's talent acquisition activities.
The deployment embeds the career site with applicant tracking capabilities, providing job posting management, candidate sourcing and pipeline orchestration, resume parsing, and candidate communications consistent with Applicant Tracking System functional norms. Operational coverage is focused on Jemena's HR and recruitment teams, enabling centralized applicant data, standardized recruitment workflows, and governance around candidate intake and selection processes.
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Compensation Management | HCM |
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2022 | 2022 |
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Core HR | HCM |
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2016 | 2017 |
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Learning and Development | HCM |
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2017 | 2018 |
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Onboarding | HCM |
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2016 | 2017 |
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Payroll | HCM |
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2011 | 2012 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2017 |
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Succession and Leadership Planning | HCM |
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2022 | 2022 |
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Jemena ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP WorkFlow Management | Business Process Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 Jemena Ltd implemented SAP WorkFlow Management as its Business Process Management platform to formalize SAP workflow automation and establish a Robotic Process Automation capability. The program targeted enhancement of existing SAP workflow assets while creating a delivery model for RPA and workflow orchestration within the Jemena business in Melbourne, Australia.
Configuration and functional work emphasized workflow orchestration, human task routing, approval flows, and automation orchestration to align SAP WorkFlow Management with robotic automation activities. Implementation included development of structured development standards, a reporting framework, and Continuous Improvement processes to support repeatable RPA and workflow development, and the team created candidate selection criteria and a prioritized pipeline of automation opportunities.
Integration work connected SAP WorkFlow Management to internal SAP workflow instances and to robotic automation endpoints to enable task handoffs and automated sequences, supporting orchestration between human approvals and unattended bots. Operational coverage focused on building capability across the organization with a concentrated delivery footprint in Melbourne, and the initiative was positioned to govern back office and transactional business functions through coordinated workflow and automation controls.
Governance established standards for structured development, reporting and Continuous Improvement, and formalized the selection criteria and pipeline management for RPA initiatives. The engagement explicitly produced a defined pipeline of opportunities and standardized practices for the RPA team, as reported by the SAP Workflow and RPA consultant during the engagement.
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Enterprise Asset Management | ERP Services and Operations |
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2023 | 2023 |
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Enterprise Asset Management | ERP Services and Operations |
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2016 | 2016 |
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Reservation and Booking Management | ERP Services and Operations |
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2015 | 2015 |
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Travel Management | ERP Services and Operations |
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2017 | 2017 |
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Jemena Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Warehouse | Analytics and BI |
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2018 | 2018 |
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Jemena Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Jemena Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Intelligent Document Processing | Content Management |
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2024 | 2024 |
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Web Content Management | Content Management |
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2016 | 2016 |
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Jemena CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2023 | 2023 |
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Customer Data Platform | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2019 | 2019 |
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Jemena ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Lifecycle Management | ITSM |
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2022 | 2022 |
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IT Service Management | ITSM |
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2016 | 2016 |
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Jemena Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2011 | 2012 |
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Jemena TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2019 | 2019 |
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Jemena PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2024 | 2024 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Jemena IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Jemena CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Jemena
| First Name | Last Name | Title | Function | Department | Phone | |
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Group Human Resouces Manager | Manager | Finance | |
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Senior HR Business Partner | Manager | HR | |
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Human Resources Management | CXO | HR | |
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Group HR Manager Jemena & Zinfra | Head of HR Business Partnering | Manager | HR | |
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Managing Director | CXO | Operations | |
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General Manager Corporate Technology, Data and AI | Director | IT | |
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Group Chief Financial Officer | CXO | Finance | |
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General Manager Human Resources | Director | HR | |
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Group Manager – Procurement Excellence and Delivery | Director | Procurement | |
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Business Analytics and Digital Transformation Manager | Manager | IT | |
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Finance Architecture Manager (Transformation) | Manager | Finance | |
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Head of Finance - Networks | Director | Finance | |
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Procurement Manager - Digital | Manager | Procurement | |
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Digital Procurement Manager | Manager | Procurement | |
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Senior Accounts Payable Officer | Manager | Finance | |
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Accounts Payable Officer | Manager | Finance | |
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General Manager - Asset Management | Director | Operations | |
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Asset Engineer - Facilities | Non Manager | Operations | |
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Asset Investment Manager | Manager | Operations | |
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Chief Digital Officer | CXO | IT | |
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GM Asset & Operations | Director | Operations | |
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Operations Lead | Manager | Operations | |
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Asset Information Manager - Gas Markets | Manager | Operations | |
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National Facilities Manager | Manager | Operations | |
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General Manager - Enterprise Technology | Director | IT | |
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Apps Being Evaluated by Jemena Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Jemena IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Jemena digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Jemena Technographics
Jemena is a Utilities organization based in Australia,
with around 1300 employees and annual revenues of $921.0 million.
Jemena operates a diverse technology stack with applications such as
Kofax AP Essentials (formerly ReadSoft Online), LiveHire ATS and SAP WorkFlow Management,
covering areas like AP Automation, Applicant Tracking System and Business Process Management.
Jemena has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tungsten Automation, LiveHire and SAP.
Jemena recently adopted applications including
Automation Anywhere Document Automation in 2024, Automation Anywhere RPA in 2024 and SAP Enterprise Asset Management in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Jemena’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Jemena’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Jemena technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.