List of Sapiens CoreSuite for Workers Compensation Customers
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Since 2010, our global team of researchers has been studying Sapiens CoreSuite for Workers Compensation customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Sapiens CoreSuite for Workers Compensation for Insurance ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Sapiens CoreSuite for Workers Compensation for Insurance ERP include: Encova Insurance, a United States based Insurance organisation with 1100 employees and revenues of $1.13 billion, Saskatchewan Workers' Compensation Board, a Canada based Insurance organisation with 520 employees and revenues of $500.0 million, Wyoming Division of Workers' Safety and Compensation, a United States based Insurance organisation with 160 employees and revenues of $69.0 million, South Carolina State Accident Fund, a United States based Government organisation with 150 employees and revenues of $22.0 million and many others.
Contact us if you need a completed and verified list of companies using Sapiens CoreSuite for Workers Compensation, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Sapiens CoreSuite for Workers Compensation customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Encova Insurance | Insurance | 1100 | $1.1B | United States | Sapiens International | Sapiens CoreSuite for Workers Compensation | Insurance ERP | 2025 | n/a |
In 2025 Encova Insurance expanded its Sapiens footprint by selecting Sapiens Decision while retaining Sapiens CoreSuite for Workers Compensation as its Insurance ERP application for workers compensation operations. The selection is part of a multi-year program to build a single, consolidated agent portal for a network of more than 2,000 independent agencies, positioning decision intelligence as an enterprise capability.
Sapiens Decision is implemented as a central decisioning layer, delivering end-to-end, AI-enabled decision intelligence including decision logic extraction, no-code decision modeling, scalable deployment, monitoring, evaluation and optimization. Sapiens CoreSuite for Workers Compensation continues to serve as the Insurance ERP anchor for the insurer's workers compensation business, while Sapiens Decision provides a business-friendly environment to define, test and deploy operational decisions.
The deployment is configured to interoperate with multiple policy administration platforms, following Encova's consolidation to two primary policy administration systems, enabling consistent real-time decisioning between the new agent portal and back-end systems. Initial operational scope targets the agent experience, with planned expansion across other lines of business and operational areas to establish the decision layer as a core enterprise capability.
Governance changes emphasize empowering business leaders to manage decisions directly, reducing IT dependency and accelerating time to market for business rule changes. The implementation reuses existing infrastructure and governance models, and is positioned to deliver faster decision changes and scalable decision management without adding unnecessary IT overhead as Encova scales.
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Saskatchewan Workers' Compensation Board | Insurance | 520 | $500M | Canada | Sapiens International | Sapiens CoreSuite for Workers Compensation | Insurance ERP | 2023 | n/a |
In 2023, Saskatchewan Workers' Compensation Board selected Sapiens CoreSuite for Workers Compensation and initiated a phased three year implementation to modernize its core systems. The deployment is centered on Sapiens CoreSuite for Workers Compensation as part of an Insurance ERP strategy and will be delivered using Sapiens cloud services to provide a secure, managed hosting environment and a modern open architecture platform.
The implementation bundle includes CoreSuite for Workers Compensation together with Sapiens DigitalSuite and Sapiens Intelligence, using out of the box, configurable components purpose built for workers compensation operations. Functional emphasis is on employer accounts policy and billing capabilities, claims and case management, omni channel customer engagement, and embedded analytics for operational decision making, with automation of workflows and work management to increase operational efficiency.
The program is organized in phases over three years, beginning with the employer accounts system for policy and billing, followed by claims and case management in phase two, with the overall architecture designed to improve collaboration and reduce time to service. Integrations are limited to Sapiens cloud services for hosting and platform operations, leveraging the vendor's pre integrated, low code capabilities across core data and digital domains without naming additional third party systems.
Governance and rollout will align to Saskatchewan WCB statutory oversight under The Workers' Compensation Act, 2013 and will follow industry best practices and vendor led support for configuration and change management. The WCB expects the Sapiens platform to improve the efficiency and effectiveness of core service delivery, enable automated workflows, and produce actionable insights to support long term financial health and customer service outcomes.
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South Carolina State Accident Fund | Government | 150 | $22M | United States | Sapiens International | Sapiens CoreSuite for Workers Compensation | Insurance ERP | 2023 | n/a |
In 2023, South Carolina State Accident Fund implemented Sapiens CoreSuite for Workers Compensation as its Insurance ERP. The program includes deployment of Sapiens DigitalSuite and Sapiens Intelligence delivered through the Sapiens SaaS platform, and the organization, an existing Sapiens customer, has targeted a go live in October 2024.
The implementation centers on the Sapiens CoreSuite for Workers Compensation capabilities, including rules driven auto adjudication, decision support and outcome based case management, together with real time payment processing that supports automatic and split payments, offsets and deductions, refunds, transfers and 1099 processing. The configuration emphasizes workflow automation and pre configured, role based user groups and messaging capabilities to improve communication and operational efficiency for claim handlers and administrators.
Sapiens Intelligence is being used to integrate data across business units and product lines into a unified insurance information hub, while Sapiens DigitalSuite is positioned to provide a unified omni channel customer and stakeholder engagement layer that can operate with the Sapiens core or on top of other solutions. Operational scope is focused on workers compensation administration for governmental entities, impacting core business functions such as claims administration, payment and financial processing, and customer service operations.
Governance and rollout notes emphasize configuration via the SaaS delivery model, rules governance for auto adjudication and decision support, and role based access and messaging to reshape operational workflows. The stated objectives are to modernize core systems, improve efficiency and automation, and raise responsiveness to claimants and policyholders while supporting SAFs growth and customer service expectations.
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Wyoming Division of Workers' Safety and Compensation | Insurance | 160 | $69M | United States | Sapiens International | Sapiens CoreSuite for Workers Compensation | Insurance ERP | 2012 | n/a |
In 2012, Wyoming Division of Workers' Safety and Compensation implemented Sapiens CoreSuite for Workers Compensation as its Insurance ERP platform, consolidating state workers' compensation administration onto a purpose-built core system. The deployment targeted the Division of Workforce Services' Workers' Compensation program, supporting claims, employer services, safety and risk functions, and operations across 23 field offices that administer 55 state and federal programs.
The Sapiens CoreSuite for Workers Compensation implementation included a substantial technology platform refresh and a redesigned user interface, and introduced externalized configuration management to separate client-specific configuration from core code. Functional modules and capabilities brought into production included rules-driven auto-adjudication and decision support, outcome-based case management for claims, and real-time payment processing with automatic and split payments, offsets and deductions, refunds, transfers and 1099 processing, enabling more automated adjudication and financial workflows.
Operational coverage extended to statewide workers' compensation administration for a covered workforce of approximately 200,000, aligning system workflows with financial and compliance processing needs for claims settlement and payments. Integrations were scoped to support payments and reporting processes consistent with the platform's real-time payment and financial modules, and the deployment emphasized configuration portability to accelerate future functional upgrades.
Governance and rollout emphasized joint governance between DWS and the Sapiens team, leveraging externalized code and configuration to allow DWS to manage more frequent upgrades using existing resources. The upgrade protected the agency's investment in CoreSuite by making future updates faster and easier, and it was positioned to optimize operational efficiencies, increase customer satisfaction, and improve administrative outcomes for providers, administrators and state funds.
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Buyer Intent: Companies Evaluating Sapiens CoreSuite for Workers Compensation
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