Columbus, 43215, OH,
United States
Encova Insurance Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Encova Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1100 Encova Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Encova Insurance has purchased the following applications: Infor Financials and Supply Management for ERP Financial in 2020, Workday Recruiting for Recruiting, Applicant Tracking System in 2018, Guidewire BillingCenter for Insurance Billing Administration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Encova Insurance is running and its propensity to invest more and deepen its relationship with Infor , Workday , Guidewire or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Encova Insurance revenues, which have grown to $1.13 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Encova Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Financials and Supply Management | ERP Financial | ERP Financial Management | Avaap | 2020 | 2020 |
In 2020, Encova Insurance implemented Infor Financials and Supply Management as its central financial platform, deploying the solution as an ERP Financial system to consolidate corporate finance and procurement operations. The Infor Financials and Supply Management deployment centralized financials for 21 reporting companies and multiple ledgers following Encova's rebrand and consolidation efforts, establishing a single source for statutory and management reporting.
The implementation configured standard ERP Financial capabilities including centralized general ledger, accounts payable, accounts receivable, procure to pay workflows, fixed asset management, and multi ledgers to support consolidated close and intercompany accounting. Integrations were established to streamline finance and procurement processes with human capital management and analytics systems, enabling unified transactional flows and reporting feeds into downstream analytics.
Avaap served as the implementation partner and delivered the go live in 2020, with governance actions focused on centralizing reporting, standardizing chart of accounts and consolidation processes across the 21 entities. The project scope covered finance and procurement functions across Encova's reporting companies, and the implementation aimed to improve reporting and operational efficiency as part of the broader consolidation program.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Encova Insurance implemented Workday Recruiting as its applicant tracking system. Encova Insurance uses Workday Recruiting on its public career site, with job listings and application capture visible at https://encova.wd1.myworkdayjobs.com/Search, aligning the deployment with the Recruiting,Applicant Tracking System category and establishing Workday Recruiting as the primary external ATS.
Workday Recruiting was configured to support core recruiting workflows typical of the Recruiting,Applicant Tracking System category, including requisition management, job posting to the public career site, candidate profile and application intake, workflow automation for candidate status progression, interview scheduling, and offer management. The implementation uses Workday Recruiting functional capabilities to consolidate applicant records and manage end to end hiring workflows within a single system of record.
The deployment is delivered as the vendor hosted Workday Recruiting service and exposes job postings through Encova's career site URL, enabling direct candidate submissions into the Workday Recruiting tenant. Operational ownership is centered on Talent Acquisition and HR teams within Encova Insurance in the United States, with the system serving as the primary source for external applicant traffic and hiring manager collaboration.
Governance around the Workday Recruiting rollout emphasized standardized requisition approval paths, hiring manager access to candidate pipelines, and structured candidate status tracking to support compliance and auditability. The implementation focused on instrumenting career site integration and recruiting process standardization rather than introducing third party recruiting platforms.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Guidewire | Legacy | Guidewire BillingCenter | Insurance Billing Administration | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Encova Insurance implemented Guidewire BillingCenter as a core component of its Guidewire InsuranceSuite deployment to support the companys commercial lines operating model. The BillingCenter implementation was executed within a greenfield program approach that Encova began when it launched a new company using Guidewire technologies, aligning billing capabilities with the broader InsuranceSuite and Guidewire Digital investments.
Guidewire BillingCenter was configured to deliver Insurance Billing Administration capabilities including billing lifecycle management, bill presentment, payment processing orchestration, and billing history visibility for agents and policyholders. The implementation emphasized real-time processing and omnichannel accessibility, enabling policyholder access to billing history and payments through Guidewire CustomerEngage and agent workflows that reduced friction in quoting, policy change, and binding processes.
Architecturally, BillingCenter was integrated into a cohesive Guidewire platform landscape alongside PolicyCenter and ClaimCenter components of Guidewire InsuranceSuite, and it exposed billing data to Guidewire CustomerEngage for digital self-service. The deployment supported Encovas new Commercial lines company and was designed to standardize billing operations across underwriting, policy administration, and claims functions while enabling consistent data flows between front-office digital channels and core administration.
Governance and operational change accompanied the technical rollout, with Encova using the Guidewire platform to create standardized underwriting and servicing processes and to enable agent and policyholder self-service for billing and policy servicing. The BillingCenter implementation contributed to Encovas stated objectives of improving agent responsiveness and providing real-time, device-agnostic access to policy and billing information while maintaining Guidewire as the long-term technology backbone for its commercial lines business.
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Insurance Claims Management | ERP Services and Operations |
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2020 | 2020 |
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Insurance ERP | ERP Services and Operations |
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2021 | 2021 |
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Insurance ERP | ERP Services and Operations |
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2025 | 2025 |
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Insurance Policy Administration | ERP Services and Operations |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2020 | 2020 |
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Test Automation Platform | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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