List of Sapiens TIA Customers
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Since 2010, our global team of researchers has been studying Sapiens TIA customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Sapiens TIA for Insurance ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Sapiens TIA for Insurance ERP include: FBD Insurance, a Ireland based Insurance organisation with 900 employees and revenues of $567.0 million, Forsia Insurance, a Denmark based Insurance organisation with 267 employees and revenues of $308.0 million, PKO Insurance, a Poland based Insurance organisation with 250 employees and revenues of $200.0 million, Alka Forsikring, a Denmark based Insurance organisation with 400 employees and revenues of $65.0 million and many others.
Contact us if you need a completed and verified list of companies using Sapiens TIA, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Sapiens TIA customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alka Forsikring | Insurance | 400 | $65M | Denmark | Sapiens International | Sapiens TIA | Insurance ERP | 2023 | n/a |
In 2023, Alka Forsikring implemented Sapiens TIA, deploying the TIA 7 core IT system in a staged launch. Sapiens TIA was introduced as an Insurance ERP platform to enable digital product creation and to centralize operational workflows for product development, customer onboarding and claims handling. The rollout was executed as a gradual cutover, with the existing TIA 6 kept operational to avoid a big bang switch and to protect day to day operations.
Configuration emphasized policy lifecycle management, customer onboarding flows and claims processing modules consistent with Insurance ERP functional patterns, including policy administration and underwriting support. The initial product scope published on Sapiens TIA included a new contents insurance product and a restructured travel insurance offered as an independent product, reflecting product model flexibility and faster product configuration. Alka highlighted the system as more agile and intuitive for staff, alongside an intended upskilling of employees to work with current insurance platform technology.
Operational coverage was business wide, with employees across product development, sales and claims using Sapiens TIA as the central policy engine while TIA 6 remained in parallel. The program positioned the platform to onboard new types of products, services and partners through the Sapiens TIA infrastructure, supporting iterative expansion over coming years rather than an immediate enterprise switch.
Program governance followed a multi year implementation approach that required substantial development resources, and Alka states the TIA project completed under budget while the company continued to grow during development. The staged rollout and retention of TIA 6 during transition are intended to preserve stability and limit disruption as Sapiens TIA is incrementally expanded across the organization.
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FBD Insurance | Insurance | 900 | $567M | Ireland | Sapiens International | Sapiens TIA | Insurance ERP | 2018 | n/a |
In 2018, FBD Insurance implemented Sapiens TIA. The Sapiens TIA deployment serves as the insurer's core Insurance ERP platform, consolidating policy administration and claims capabilities for its Irish operations.
Configuration focused on policy administration, claims processing, billing, product configuration and underwriting workflow orchestration, reflecting standard Insurance ERP functional modules. The implementation emphasized business rule configuration and workflow automation to support quote to bind and end to end claim lifecycle management. These modules were applied to business functions including underwriting, claims, finance and customer service.
Operational integration work connected Sapiens TIA to distribution channels and finance processes to centralize policy and billing records and to streamline straight through processing where appropriate. The deployment was aligned with FBD Insurance's existing IT landscape, creating interfaces for data exchange and document flows without naming specific third party systems. The platform standardized cross functional data models to support underwriting decisioning and actuarial reporting workflows.
Governance was driven by IT and enterprise architecture with executive sponsorship, and Chief Technology and Information Officer Enda Kyne publicly commented on the Sapiens engagement. FBD Insurance positioned Sapiens TIA to future-proof core operations and to provide a standardized Insurance ERP backbone across underwriting, claims and finance functions.
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Forsia Insurance | Insurance | 267 | $308M | Denmark | Sapiens International | Sapiens TIA | Insurance ERP | 2022 | n/a |
In 2022, Forsia Insurance implemented Sapiens TIA to consolidate core insurance operations under a single Insurance ERP platform, aligning policy administration, billing, claims, and finance functions. Forsia Insurance, a Denmark based insurer with approximately 267 employees, configured Sapiens TIA to centralize product configuration and underwriting rule management while supporting distribution channel operations and regulatory data capture.
The Sapiens TIA deployment focused on standard Insurance ERP capabilities, including policy administration, premium billing and receivables, claims management, a product factory for tariff and cover definition, and embedded rating and underwriting rule engines. Configuration work emphasized product lifecycle controls and workflow orchestration to standardize issuance, endorsements, and claims adjudication across business lines.
Operational integration concentrated on synchronizing policy and claims transactions with general ledger and financial reporting, and exposing API led interfaces for broker and distribution connectivity, customer service tools, and regulatory reporting feeds. The implementation also established event driven workflows between billing and claims modules to maintain policy financial consistency and to support audit trails and compliance reporting.
Governance for the rollout prioritized modular configuration governance and role based access across underwriting, claims, finance, and distribution teams, with change control processes for product releases and rating rule updates. Sapiens TIA was positioned to act as Forsia Insurance core Insurance ERP, enabling centralized administration of policy, billing, claims, and finance business functions while embedding standardized operational workflows and governance practices.
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PKO Insurance | Insurance | 250 | $200M | Poland | Sapiens International | Sapiens TIA | Insurance ERP | 2016 | n/a |
In 2016 PKO Ubezpieczenia implemented Sapiens TIA as its core Insurance ERP platform to support a universal financial products portfolio offered to PKO Bank Polski customers. The go-live established Sapiens TIA as the primary system for product definition, policy administration and claims management across the insurer's bancassurance distribution channel.
The implementation deployed the TIA Core Solution with a configurable product definition engine, a policy administration module and integrated claims management, delivering end-to-end core insurance platform capabilities. Configuration work emphasized flexible product modeling to accelerate time to market for new insurance products and to support a broad range of product lines.
The Sapiens TIA deployment was localized for the Polish market through a collaboration with Sygnity S.A., which was responsible for overall system implementation and localization to individual customer requirements. The platform was aligned for tight integration with PKO Bank Polski systems to enable both independent insurance distribution and embedded bancassurance workflows, and operational scope included product management, policy administration, claims operations and distribution through banking channels.
Project governance combined TIA's Engagement Manager and regional sales leadership with Sygnity S.A. during implementation, and TIA maintained local post go-live support with resources operating in Warsaw. The implementation was reported delivered on time, on budget and within scope, and supports PKO Ubezpieczenia's strategy to expand banking customer relations and bring new insurance products faster to market.
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